Business Details
25 Years
experience
Your Trusted IT Partner in Glendale, CA
Techital delivers expert IT solutions with a client-centric approach, combining technical excellence with personalized service. Founded in 2001, we empower businesses across Los Angeles and beyond through proactive IT support, advanced cybersecurity, and scalable technology solutions. Our team of certified professionals prioritizes integrity, reliability, and innovation, ensuring seamless operations and long-term partnerships. With over two decades of experience, we specialize in transforming complex IT challenges into strategic advantages while maintaining a culture of dedicated service.Our commitment to understanding client needs enables us to deliver tailored infrastructure, cloud services, and structured cabling that drive efficiency and growth. Backed by Inc.5000 recognition, we combine technical expertise with a passion for solving problems, ensuring businesses thrive in a digital landscape.
Services
IT Support
Cybersecurity
Cloud Services
Structured Cabling
Internet & Phones
Details
- Year established: 2001
Highlights and features
- 20+ years of experience delivering tailored IT solutions
- Personalized, proactive support from certified professionals
- Advanced cybersecurity frameworks to protect business continuity
- Award-winning service recognized by Inc.5000
- Client-first culture with transparent communication
Associations and certifications
- Inc.5000
What people say
Extensive knowledge
Reliable IT support
Go above and beyond
Personalized solutions
Trustworthy partner
Services
IT Support
Our IT support services provide fast, friendly helpdesk assistance and behind-the-scenes technical management. We handle hardware, software, and network issues to minimize downtime and ensure smooth operations. Clients benefit from proactive monitoring, rapid response times, and personalized solutions tailored to their business needs.
Cybersecurity
Techital's cybersecurity solutions safeguard businesses against evolving threats through advanced threat detection and data protection. We implement AI-driven security systems, compliance frameworks, and customized defense strategies. Clients gain peace of mind with real-time monitoring and incident response capabilities tailored to their industry requirements.
Cloud Services
Our cloud services deliver scalable, secure infrastructure solutions for business growth. We offer cloud migration, hybrid cloud management, and SaaS integration to enhance collaboration and operational efficiency. Clients access flexible, cost-effective resources with 24/7 support and enterprise-grade security protocols.
Structured Cabling
Techital provides structured cabling solutions for single and multi-site businesses. Our services include fiber optic installation, Ethernet cabling, and network infrastructure upgrades. Clients experience improved connectivity speeds, reduced downtime, and future-proofed IT environments with our certified installation teams.
Internet & Phones
We deliver high-speed internet and VoIP phone systems tailored for businesses of all sizes. Our solutions include SD-WAN implementation, SIP trunking, and unified communications platforms. Clients benefit from reliable connectivity, crystal-clear voice quality, and scalable infrastructure to support remote and hybrid work environments.
People
Alex Payne
Owner / Founder
Alex Payne founded Techital in 2001 after gaining IT expertise in London. With a Master of Engineering in Information Systems and certifications from Cisco and Microsoft, he leads with a client-centric approach. His leadership focuses on personalized IT solutions and building long-term trust with clients.
Sim Singh
Systems Engineer
Sim Singh brings 14 years of systems engineering experience to Techital. He specializes in designing and maintaining complex IT infrastructures while balancing technical excellence with outdoor pursuits. His problem-solving skills ensure robust, scalable solutions for clients' technology needs.
Joseph Marbella
Helpdesk Technician
Joseph Marbella provides empathetic technical support with years of customer service experience. His approach combines technical proficiency with a friendly demeanor to resolve issues efficiently. Outside work, he enjoys culinary exploration and family time.
Ed Avaness
Professional Services Manager
Ed Avaness leads IT project delivery with 25 years of industry experience. His expertise ensures high-quality technical solutions while maintaining work-life balance through family activities and outdoor recreation. He focuses on aligning technology with client business objectives.
Tony Hartounian
Service Manager
Tony Hartounian oversees helpdesk operations with seven years of Techital experience. His diverse roles provide comprehensive understanding of IT service delivery. He combines professional dedication with interests in music and whisky tasting while maintaining a client-focused approach.
Questions
What IT services does Techital offer?
Techital provides IT support, cybersecurity, cloud services, structured cabling, and internet/phone solutions for businesses in Los Angeles and surrounding areas.
How does Techital handle cybersecurity threats?
We implement AI-driven security systems, compliance frameworks, and customized defense strategies to protect against evolving cyber threats with real-time monitoring.
Are your IT support services available after hours?
Standard support hours are 6am-6pm PST, with emergency services available through prior arrangements for critical IT issues.
Do you serve businesses outside Los Angeles?
While based in Glendale, we serve clients throughout Los Angeles County, including Pasadena and surrounding business hubs.
How do you ensure service quality?
Our Inc.5000 recognition reflects commitment to excellence through certified professionals, proactive maintenance, and personalized service aligned with client goals.
Can you help with office technology setup?
Yes, we provide office relocation services including IT infrastructure design, equipment procurement, and secure data migration for seamless transitions.
Reviews (5)
Andre Quiznos
Sep 27, 2017
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For years I had a different tech company which I won't bring up the name. Sure I was unhappy. Then one day when I was very frustrated a friend told me he uses a company called Techital, and I should give them a try. So very hesitant but did. This was the best call I have made and has made my life easy. Alex, the owner is amazing. Thank you Alex for everything.
Alex Rogers
Jun 09, 2017
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Best Technology company in the area! He just doesn't limit his skills to help desk. Alex's services go way beyond other tech companies!
David Keller
Mar 01, 2017
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If I could give more than 5 stars I would. My company had plans of switching our phone lines out and it was all rushed. and wasn't as smooth as one would hope it would be. Well I ended up on the phone with Alex. Alex, you think he's probably just an employee there. Nope. He is the owner! The big CEO! I don't care if your company has 10k people, or just 10 people working for you. As the owner, time is very important.
When the owner sits down and personally spends 2-3 hours on your problem, you know that it's a damn good company. Alex helped get our phones back online. Which was way more complicated than I could handle. I really had no experience doing this stuff. I set up the camera system here and my boss thought that qualified me to do all this! I explained the problem/situation to Alex and with his help we got it back up and running! THANK YOU ALEX!
When the owner sits down and personally spends 2-3 hours on your problem, you know that it's a damn good company. Alex helped get our phones back online. Which was way more complicated than I could handle. I really had no experience doing this stuff. I set up the camera system here and my boss thought that qualified me to do all this! I explained the problem/situation to Alex and with his help we got it back up and running! THANK YOU ALEX!
Jason Page Derelict Dad
Dec 30, 2016
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Great people to work with, extensive knowledge in the industry, and a one stop shop for all your networking needs.
David B.
Oct 20, 2011
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These guys are the greatest, fastest and most efficient guys around. I've been using their services for the past 5 years and there have never been any issues. The work gets done in a timely manner. Very knowledgeable.
