Business Details
Trusted Cloud Services & Managed IT Solutions
IronOrbit is a Gartner Magic Quadrant-recognized Desktop-as-a-Service (DaaS) provider with over 25 years of experience delivering specialized cloud solutions. Our expertise lies in GPU-accelerated cloud workspaces powered by NVIDIA technology, serving 35,000+ workspaces across 20 global regions. We offer 100% US-based support with 24/7/365 availability, combining technical excellence with personalized service. Our team of Microsoft-certified specialists and 100+ certified professionals ensures robust IT infrastructure management through solutions like INFINITY Workspaces, IOCentral, and Secure Virtual Machines. We maintain SOC 2 Type 2 certified data centers and comply with PCI DSS, HIPAA, and other regulatory standards. Our commitment to innovation includes patented automation capabilities and a 3-2-1-0 backup strategy with RTO/RPO of four hours. With three consecutive Gartner Magic Quadrant recognitions, we serve thousands of businesses through tailored workspace solutions. Our partnership with NVIDIA enables cutting-edge graphics capabilities for industries ranging from AEC to healthcare. We prioritize proactive problem-solving, having supported organizations through crises like the COVID-19 pandemic with latency-free workspaces.
Services
Managed DaaS
Cloud Workspaces
IT Management Portal
Secure Virtual Machine
Managed Microsoft 365
Protected Storage
Managed IaaS
Azure Cloud
Cybersecurity Services
Disaster Recovery
Served areas
- Orange County, Brea, Tustin, Montclair, Irvine, Los Angeles, California
Highlights and features
- We offer 25+ years of cloud infrastructure expertise with Gartner Magic Quadrant recognition
- Our 100% US-based support team responds within 10 seconds and resolves issues in 15 minutes
- We provide NVIDIA-powered GPU-accelerated workspaces for graphics-intensive applications
- Our 3-2-1-0 backup strategy ensures compliance with PCI DSS, HIPAA, and SOC 2 standards
- We deliver tailored solutions for industries including AEC, healthcare, and government
Associations and certifications
- Accredated Business
What people say
Peace of mind
Fantastic support
Stable network
Latency-free workspaces
Comprehensive security
Questions
What cloud services does IronOrbit offer?
IronOrbit provides managed DaaS through INFINITY Workspaces, secure virtual machines, protected storage solutions, and comprehensive IT management via IOCentral. We also offer specialized services for Microsoft 365 environments and compliance requirements.
How does IronOrbit ensure data security?
We implement a 3-2-1-0 backup strategy with daily incremental backups, maintain SOC 2 Type 2 certified data centers, and use air-gapped isolated backups. Our solutions comply with PCI DSS, HIPAA, and other major regulatory standards.
What support options are available?
IronOrbit provides 24/7/365 US-based support with guaranteed response times of 10 seconds and resolution within 15 minutes. Our team handles everything from basic troubleshooting to complex infrastructure management.
Can I scale my cloud resources as needed?
Yes, our solutions feature automated scaling capabilities and flexible tier systems that adapt to changing business needs. This includes compute resources, storage capacity, and network performance adjustments.
What industries does IronOrbit serve?
We support diverse sectors including architecture, engineering, healthcare, government contracting, and manufacturing. Our solutions are specifically tailored for industries requiring graphics-intensive applications and strict compliance adherence.
How does IronOrbit handle disaster recovery?
We maintain a Recovery Time Objective (RTO) and Recovery Point Objective (RPO) of four hours through VM replication and multiple backup copies. This includes an immutable off-site copy for ransomware protection.
Reviews (30)
Jorlyne Sok
Jun 25, 2022
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Our business uses Saca and their team is available to answer questions, help us troubleshoot, and I have 0 complaints on how they handle issues. Would definitely recommend to other companies looking for IT / Remote Desktop services
Monica Raygoza
Jun 10, 2022
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I think it's safe to say that our company is 100% happy with our decision to use SACA remote desktop services. Among many other things, support is always so helpful and quick to respond.
Nick Yeum
Jun 06, 2022
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Saca tech provides the IT support and remote desktop services for our company and they have been truly amazing! They are quick to respond and help with any IT issues that occur throughout the year. Thank you for providing us with the best support!
Alex L.
May 25, 2022
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Super helpful, knowledgeable, and friendly! They were very patient and responsive throughout the entire onboarding process and were friendly and knowledgeable to all our questions. They always provided insightful and effective solutions to our problems and were glad to teach and show all our employees how to use IronOrbit to the fullest. Allowing all our employees to have access to not only email and messaging but also our ERP and file server remotely was a game changer during COVID lockdowns. They've helped with simple IT matters from printers and internet settings all the way to hardware issues such as expanding our WiFi coverage and remote access to our close circuit security cameras.
Hosea C.
May 23, 2022
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Iron Orbit is fantastic! We use their virtual desktops, which were especially critical back when CA had lockdowns. It was one less thing to worry about during a stressful period. Moreover, their IT support team is responsive, prompt and competent in getting to the bottom of any issues that our company might have. They've also helped us with hardware issues. Simply put, it's like having an IT department without having to bring someone in-house, which can bring its own host of issues given how mission critical IT especially in this day and age. It's likely that Iron Orbit may prove to be both more affordable and more competent than whoever you end up hiring to bring in-house. Finally, they're very easy to scale with so I highly recommend especially if you expect your company to grow in the future.
Jeff H.
Jul 31, 2021
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The owners are nothing but crooks, if you don't want to lose your business and all the data you have then stay far away from this place. There is a class action lawsuit being setup by all the former customers that suffered terribly from their data hacking. Think about it people if it easily happened the way it did there's only a matter of time before it happens again. Do yourselves a favor and go elsewhere!
Anna Kirby
May 22, 2021
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SACA has gone through quite an ordeal in the last month after being hacked. They have responded by increasing their security exponentially, as quickly as possible. We never had an issue in the 12 years before this, and I expect that getting past this, we will enjoy another 12 years of excellent service and smooth operations.
Patti M.
May 04, 2021
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We have been with SACA/IRON ORBIT for over 8 years. Have experienced a few little bumps along the way but nothing like this! We have not had access to the cloud or our data going on day TWELVE. It's absolutely unheard of and we are beyond stunned by the lack of communication and status of when we will have access to our data again. The amount of money and staff down time lost is incalculable not to mention the impact on our clients.
To add insult to injury, in SACA's attempt to bring us back online, they have dropped the ball numerous times by not having their onboarding procedures ready for prime time. Our frustration level is at an all time high, while our confidence is extremely low. There is no excuse for not being able to access our data for this length of time. We will definitely be considering other options going forward.
To add insult to injury, in SACA's attempt to bring us back online, they have dropped the ball numerous times by not having their onboarding procedures ready for prime time. Our frustration level is at an all time high, while our confidence is extremely low. There is no excuse for not being able to access our data for this length of time. We will definitely be considering other options going forward.
Michael Y.
May 03, 2021
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We've been a customer for almost ten years. The lack of proper security on servers allowed a hacker to cripple the servers and we have been down for 10 days. Communication has been poor to non existent.
Rhonda H.
Apr 29, 2021
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Absolutely unacceptable customer service. As other reviewers have said, our entire business has also been grounded since Saturday - a payroll weekend, since as small business owners we work weekends - and we are losing money by the second. Employees are rightfully beyond upset. We've had to pay them out of pocket since we can't get into Quickbooks. My husband's desk is pretty much invisible beneath the piles of paperwork he can't do while the server is down.
We pay LOTS OF MONEY for this, and, now that their phone number works again (seriously it went dead the day after this happened - who doesn't have an iPhone or other number NOT tied to the whole system as a company?) no one will answer phones or emails. This has been absolutely devastating for our business and I hope they are planning on compensating their customers for this or we won't be one for much longer. We need service back NOW.
We pay LOTS OF MONEY for this, and, now that their phone number works again (seriously it went dead the day after this happened - who doesn't have an iPhone or other number NOT tied to the whole system as a company?) no one will answer phones or emails. This has been absolutely devastating for our business and I hope they are planning on compensating their customers for this or we won't be one for much longer. We need service back NOW.
Cliff B.
Apr 29, 2021
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Systems have been down for a week. There is no communication. They house our entire computer system in the cloud. I am unable to reach anyone. My business is held captive. Been with them for 8 years. I'm trying to connect with other users. Please message me!
Thomas M.
Mar 07, 2021
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SACA these guys get any and everything done. Hard drives memory complete rebuilds any and everything.
John McMahon
Jun 09, 2020
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Saca Technologies is an amazing place to work. I just hope being around such brilliant minds will somehow increase my own brain power. From the top down, there's a true spirit of innovation and transformational thinking.
Will M.
Apr 25, 2019
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Wonderful IT services. They have helped me bring my business to another level. Also, the techs are top notch, probably best techs out there.
A. L.
Dec 26, 2018
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I seem to go to Saca Technologies at least once a year to get my computer repaired. I work at home so if my system is down, I don't make any money. I can't afford to have my computer down for too long. The techs here are knowledgeable, courteous, fast, and friendly. Today, they even spared me from having to come in by fixing my system over the phone. I highly recommend them.
Jeff Nesbitt
Aug 01, 2018
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I have known the owner Alex for many years and he always comes through for me. They can get expensive, but sometimes the price matches the quality of service, especially when it comes to technical matters.
Alex D.
Jul 26, 2018
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Highly recommend as a very professional, knowledgable and reliable IT service provider. Great customer service and solutions for any sized company.
Ziad I.
Jul 17, 2017
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SACA TECH is one of the best and most professional IT services provider. What I personally liked about SACA TECH is that they deliver the same quality of service and perfection to any type and size of business. As well as they provide a scaleable solution to fit your need and grow with your business. I highly recommend SACA's services. HIGHLY RECOMMENDED!
Vasa M.
Apr 28, 2017
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The young lady that takes the calls very pleasant but just had the worst experience with one of the techs named John who was very impatient and rude!
Zachary Kitchen
Sep 08, 2016
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I have a client with this firm, who uses their data server services, I have been on the phone with them all day since 10:30am, to obtain the passwords and login to the servers as their former IT tech resigned unexpectedly. Not only have I yet to get the passwords after calling multiple times today, and I'm STILL waiting. For the amount they're charging my client, this kind "customer service" is unacceptable.
Shawn H.
Mar 18, 2016
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As an attorney I do my research because I really depend on reliability and accessibility but also demand a competitive provider - - I can't sleep at night if I feel like I'm not getting a deal or my money's worth. These guys fit the criteria I was looking for. They have a secure platform (a must for businesses with sensitive / secure data) that proactively prevents problems ahead of time (big one for me because I don't have time to waste going backward or standing still), but are also accessible when you need them.
I felt they were at a reasonable price point for what you're getting. Their infrastructure seems to be able to accommodate a range of business sizes but I can't be certain. All I can tell you is based on my own experience and in that respect I would say they should at least be on your short list of candidates for IT service providers. I'd give them a call, have a list of questions (they were very good about answering all of mine) and find out if they're a good fit for your needs.
I felt they were at a reasonable price point for what you're getting. Their infrastructure seems to be able to accommodate a range of business sizes but I can't be certain. All I can tell you is based on my own experience and in that respect I would say they should at least be on your short list of candidates for IT service providers. I'd give them a call, have a list of questions (they were very good about answering all of mine) and find out if they're a good fit for your needs.
Shawn M.
Dec 28, 2014
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Great service, excellent technicians with expextional servrice. They helped me out plenty of times and made sure my business was up and running at all times. I highly recommend Saca Tech support to any business and residents in need of tech support.
Synergy K.
Aug 15, 2014
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We operate a group of small business and have done so for the last 14 years. In that time, we've worked with many providers of IT services. None better than Saca. They're customer service, product offering and responsiveness are top notch. I highly recommend Saca to anyone in need of IT services.
Ron F.
Apr 19, 2014
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I used this company to access accountant files. My accountant and I decided to go our separate ways but this company was stingy enough not to give me a refund on the time I was not using because my accountant turned off my Saca use and I wanted to keep it! They did not respond to emails with simple requests and were rude to me. I will be calling my credit card company to dispute the charge. Be careful about the fees they charge you! Saca, remember the people who pay you ARE actually your customers! Somehow I imagine you will never get this. so be it. For a few $ you would tarnish your own reputation.
Maggie Jones
Jan 06, 2014
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The customer service from SACA Technologies is amazing. My staff range in computer skill sets from Beginner to Advance and SACA's team works well with all of us. Their follow through to make sure the problem or issue was resolved reassured me that we were not "just a number" to them but an actual business client whose computer needs impact our own businesses performance. I would recommend them to any client who needs technology assistants.
Charules DoubleU
Jan 04, 2014
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SACA tech has been a tremendous asset to helping our business grow over these last 2 years. The depth and breadth of their knowledge has become invaluable - they seem to have an answer for everything; sometimes before I even ask. From questions about printers to load-balancing servers, these guys continually meet our IT needs quickly and cost-effectively
Erica F.
Sep 17, 2013
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For the past few months, SACA Technologies has been our go-to for my company's IT Servicing, and I can't tell you how pleased I am. Everyone that I have been in touch with at SACA Technologies has provided excellent customer service, from the receptionist to the service technicians. Alex & Paul in particular, always go out of their way to make sure we're happy! They are also extremely accessible, either by phone or via email.
I would HIGHLY recommend SACA Technologies to any business looking for Managed IT Services. Not only are they extremely knowledgeable & thorough, but their professionalism and top-notch customer service make them invaluable.
I would HIGHLY recommend SACA Technologies to any business looking for Managed IT Services. Not only are they extremely knowledgeable & thorough, but their professionalism and top-notch customer service make them invaluable.
Christopher Watanabe
Jul 21, 2013
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Terrible experience. Not good for small companies who just need small things done. They want you in a expensive contract period and will waste your time and money until you sign a contract. Demand a estimate before you get any work done.
Dennis Goldberger
Jul 13, 2013
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Extremely Knowledgeable Technicians, Very Prompt Service, Most issues handled by the first call, some calls however do require more extensive work of which they do follow thru and are great a keeping us updated on the status. I would recommend SACA Tech Support to others. Great Job Keep up the good work. Dennis W Goldberger Sr. Chief Operating Officer Lighting Maintenance Inc.
John L.
May 09, 2013
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My reviews you can trust i just don't create a account to make someone look good I keep it real. I'M from New York so their is no BS me. This company is not for me and the company they might work good for other people maybe its because we are not blond and have big boobs. I don't know what it is I'm so use to work getting done the same day and not 3 to 4 months latter. That's all I have to say about them. I can say more but my mother always said if you can't say anything nice don't say it at all.