Business Details
35 Years
experience
Emergency
services
Your Trusted IT Partner for Computer Repair & Network Security
Alice Computer Works has been delivering comprehensive computer technology solutions since 1991, combining technical expertise with personalized service. Our team of certified professionals specializes in resolving complex hardware and software issues, implementing robust network security systems, and providing tailored IT maintenance plans for businesses. With dual locations in San Marino and Rowland Heights, we offer emergency field service, data recovery, and technology consultation while maintaining partnerships with industry leaders like ASUS and Lenovo.Our proven track record includes solving problems that other companies couldn't, supported by ongoing training programs and state-of-the-art diagnostic tools. We differentiate ourselves through month-to-month service plans, transparent pricing, and a commitment to staying ahead of evolving technology trends.
Services
Computer Repair
Data Recovery
Network Setup
Virus Removal
Server Maintenance
Hardware Upgrades
Software Training
Technology Consultation
Emergency Support
Network Security
Details
- Year established: 1991
Highlights and features
- We provide emergency field service technicians for urgent computer problems
- Our team has decades of experience solving complex technology issues
- We offer month-to-month IT maintenance plans tailored to specific needs
- We maintain partnerships with major technology brands like ASUS and Lenovo
- We provide both in-store and on-site service options across Southern California
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for all computer brands. We handle virus removal, component replacement, and system optimization using professional-grade tools. Customers receive detailed diagnostics and repair options with transparent pricing.
Data Recovery
Specialized recovery services retrieve lost data from damaged storage devices. Our cleanroom-capable technicians work on hard drives, SSDs, and memory cards with a success rate exceeding industry standards. We offer emergency recovery options for critical business data.
Network Security
Comprehensive network protection includes firewall configuration, vulnerability assessments, and malware prevention. We implement enterprise-grade security solutions for businesses while providing ongoing monitoring and threat response services tailored to specific IT environments.
Emergency Support
Urgent computer problems receive priority response with our emergency service. Field technicians arrive equipped to resolve critical issues at homes or offices. We guarantee rapid response times for businesses maintaining our monthly maintenance plans.
Technology Consultation
Expert guidance helps businesses optimize their technology infrastructure. We assess current systems, recommend upgrades, and implement solutions matching specific operational needs. Consultations include cost-benefit analysis and implementation roadmaps for new technology deployments.
Questions
What computer brands do you service?
We repair all major brands including Apple, Dell, HP, Lenovo, ASUS, and Acer for both personal and business use computers.
Do you offer emergency computer repair?
Yes, our emergency service dispatches technicians to homes and offices for urgent computer problems with priority scheduling.
What are your business hours?
We're open Monday-Friday 9:30 AM-6:30 PM, Saturday 10 AM-6 PM, and closed Sundays and major holidays.
Do you provide IT services for businesses?
Yes, our Alice4Business plans offer monthly maintenance, network security, and server support tailored to small and medium businesses.
Can you recover data from damaged drives?
Our data recovery specialists successfully retrieve information from failed hard drives, SSDs, and memory cards using advanced techniques.
Do you offer technology training?
We provide one-on-one software training and digital literacy sessions to help users maximize their technology investments.
Videos
Reviews (6)
Eliot L.
Jun 20, 2022
Report
I was having problems with my desktop computer that my more tech-minded friends couldn't figure out. What I couldn't figure out in three weeks they figured out in two days, and that's no exaggeration. The total cost came out lower than expected; they lowered the price of diagnosing the problem for me and included the price of the parts with the installation. I'm very happy with the results!
Joseph F.
May 17, 2022
Report
What a great overall experience I had at Alice's Computerworks. I needed a hard drive upgrade for my son's computer and a memory upgrade for my own PC. Jude was extremely helpful, answered all my questions and had both systems back to me in 24 hours. The prices are competitive as well. I highly recommend Alice's Computerworks for all your PC and Mac needs.
Ron Y.
Apr 20, 2022
Report
Needed a battery for my 6 year old Lenovo Yoga. I had a rather difficult time finding the right replacement so I contacted them after being referred by my usual computer person who has limited his services. I took the laptop in, they verified that I did need a new battery, they ordered it. In 6 days I was notified that the battery had come in. I stopped by and within 15 minutes they were done. Did a quick check and everything appeared to be good. When I got home I had to reset the clock and some settings were slightly off but nothing major. Charged the battery to 100%. Everything is working well. At this time, I recommend them.
Namir K.
Mar 23, 2022
Report
The real deal! My old Sony laptop went black so I brought it to this store. Guy the rep was very understanding and ushered me to Jay superstar who saved the data in a record time and got the computer to work after disassembling it; All fixed in a record time! The best place for repair ever: Will come back of course if needed! Thank you again Jay!
Jackson L.
Jan 17, 2022
Report
Recommended, did what they said they would do. Nothing bad to say. They fixed my asus computer in record time.
Scott H.
Dec 13, 2021
Report
Alice computerworks is my go to place when I have any issue with my computer and when I need to purchase a new computer. Their staffs are very professional & friendly. The work is always done on time as promised. I would highly recommend Alice computerworks to anyone for all their computer needs.
