MEGACOM is a VAR (Value Added Reseller) and MSP (Managed Service Provider) located in Los Angeles, California USA serving many SMB and corporate business clients in various industries to better manage their networks/systems/IT equipments to be more competitive in today's ever challenging and fast changing business environments. The name "WOOSHIN" is written in Chinese characters as "" or in Korean characters as " ".
It has a meaning of "Trust Again". As our company name reflects, we value foremost in a "trusted relationship" followed and supported by "integrities" with all of our valued clients.
It has a meaning of "Trust Again". As our company name reflects, we value foremost in a "trusted relationship" followed and supported by "integrities" with all of our valued clients.
Services
Services
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Note: The bench service means customer brings in equipment to be serviced to MEGACOM office. On-site service means our service technicians/network engineers will make a visit to a customer site. Please note that we do not dispatch any "geeks" to solve your already complicated problems! This plan is available for those clients who wish to establish a business relationship with MEGACOM to obtain a dedicated support at a significantly reduced price compared to our regular service options.Besides the cost savings, the clients will also benefit from strategic planning, regular preventive maintenance, documented configurations, free telephone support, reduced down-time, priority service & support and more.
Products
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It does not matter if the product or solution is best of the best. It has to be also affordable and suitable for our SMB clients as not all of our clients are fortune 100 companies with deep packets. We do not recommend products and solutions simply based on pricing only. We do not want to tell our client "you got what you had paid for!".
RemoteCare
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MEGACOM offers our clients a convenient way of obtaining system support via utilizing MEGACOM RemoteCare On-Demand Support Services (MROSS)! We can connect to your computer system remotely at your request on-demand to provide assistance with solving your systems problem quickly, easily and safely minimizing your system's down time.
Mrms
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Let's face it. Your current IT Service Provider profits when your systems are down - even though you are paying him to maintain your network. We operate with a different set of values. Our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or problems. We can only profit when our customers don't face IT disasters.
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