Business Details
33 Years
experience
Your Trusted IT Partner Since 1993
Since 1993, MEGACOM has established itself as a trusted Value Added Reseller (VAR) and Managed Service Provider (MSP) serving SMBs and corporations across Los Angeles and nationwide. Our team of certified professionals brings decades of combined experience in IT infrastructure, with certifications from CompTIA, Microsoft, HP, and other industry leaders. We specialize in delivering tailored IT solutions that combine cutting-edge technology with cost-effective strategies, ensuring businesses maintain competitive advantages through reliable systems management. Our expertise spans network design, cybersecurity, cloud communications, and hardware procurement, backed by partnerships with top-tier vendors like Microsoft, HP, and Lenovo.As a company incorporated in California since 2011 under WOOSHIN, INC, we uphold core values of trust and integrity, demonstrated through our 32-year track record of client retention and satisfaction. Our commitment to quality is evidenced by our ISO-certified service standards and comprehensive vendor warranties, while our authoritativeness in the IT sector is reinforced through specialized accreditations including Microsoft Small Business Specialist and HP Preferred Partner status. We maintain transparency through clear pricing structures and prioritize client satisfaction through personalized support, ensuring all solutions align with specific business needs while adhering to strict data security protocols.
Services
IT Consulting
Computer Repair
Managed IT Services
Network Security
Hardware Procurement
Remote Support
Email Hosting
Data Recovery
Cloud Solutions
Cybersecurity
Details
- Year established: 1993
Highlights and features
- 32 years of continuous IT service experience since 1993
- Certified technicians with CompTIA, Microsoft, and HP credentials
- Proven reliability through 99.999% SLA for email hosting services
- Direct vendor partnerships with Microsoft, HP, and Lenovo
- Customized solutions balancing cost-effectiveness with technical excellence
Associations and certifications
- CompTIA A+ Certified
- Microsoft Small Business Specialist
- HP Preferred Partner
- Lenovo Authorized Reseller
- Cisco Consumer Channel Network Partner
Services
Managed IT Services
Our RemoteCarePro Managed Services provide proactive IT infrastructure management through subscription-based plans. Certified engineers monitor systems 24/7, implement preventive maintenance, and guarantee 99.999% uptime for critical operations. Clients benefit from predictable costs, priority support, and reduced downtime through our comprehensive monitoring and rapid response protocols.
Computer Repair
We offer bench and on-site repair services for desktops, servers, and networking equipment with certified technicians. Standard repairs start at $100/hour while emergency on-site visits begin at $200. All repairs include manufacturer warranties and use of diagnostic tools to ensure complete issue resolution for business-critical systems.
Email Hosting
MEGACOM Exchange Hosting Service delivers enterprise-grade email solutions with 99.999% uptime guarantees using Microsoft Exchange servers. Our cloud-based platform includes security features, mobile access, and scalable storage options while eliminating upfront hardware investments through flexible monthly subscription plans.
Remote Support
RemoteCare On-Demand Services enable secure, immediate technical assistance through encrypted connections. Sessions priced at $75-$150 include virus removal, software troubleshooting, and system optimization while maintaining HIPAA compliance through automatic session termination and no persistent access.
Hardware Procurement
We supply cost-effective IT equipment from trusted vendors including HP, Lenovo, and Microsoft. Our selection balances affordability with reliability, featuring comprehensive warranties and compatibility guarantees. Clients receive expert guidance on infrastructure investments tailored to specific business requirements and growth projections.
Questions
What IT services does MEGACOM offer?
We provide managed IT services, computer repair, network security, cloud solutions, hardware procurement, and remote technical support for SMBs.
Do you offer emergency IT support?
Emergency services require prior arrangement. Regular support available Monday-Friday 8:30 AM - 4:30 PM PST through scheduled appointments.
How does remote support work?
Our secure RemoteCare service connects to your system with temporary software that uninstalls after each session, ensuring complete data protection during troubleshooting.
What areas do you serve?
We primarily serve Greater Los Angeles but provide IT solutions nationwide through remote services and partner networks.
Are your technicians certified?
Our team holds certifications from CompTIA, Microsoft, HP, and other industry leaders, ensuring qualified expertise for all technical requirements.
What payment options are available?
We accept standard business payment methods with flexible billing options for service contracts and equipment purchases.
Reviews (5)
Colleen F.
Nov 10, 2015
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I asked for Jason based on this feedback and he did not dissapoint. The guy told me what my problem was with my very old printer ( yes seven years is old) and he weighed out my options. I will call him again when I have another problem. Thank you Jason!
Robin M.
May 29, 2015
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Jason is wonderful. He helped me by phone going over my printer's problems in detail, looking up my printer, determining that it doesn't have a separate printhead that can be replaced (or something like that!), emailing me with reviews of the printer to illustrate that many other customers have had the same problem with this printer, and essentially recommending that the printer be replaced--all for free! This, when he could have told me to bring the printer in and gotten a service fee. Honest, knowledgable, and generous. I definitely recommend him!
Aaron M.
Feb 28, 2015
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After having continuous problems with our HP laserjet printer, I called asking for a repair technician to see what the problem was. Jason (the repairman) was so nice and tried to help over the phone to save us the service fee. But alas, our 8 year old printer needed professional help and Jason immediately drove over. He checked every roller, the fuser, feed tray and all the inspectable components.
Instead of telling us all the parts we would need to buy, he sourced what we had from two old broken trays. He even threw in a free roller that was better than our worn roller. He did a stellar and thorough job. I would easily choose him for future computer and tech problems.
Instead of telling us all the parts we would need to buy, he sourced what we had from two old broken trays. He even threw in a free roller that was better than our worn roller. He did a stellar and thorough job. I would easily choose him for future computer and tech problems.
Pamela T.
Jul 01, 2014
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Modacom provides EXCELLENT CUSTOMER SERVICE! ASK FOR JASON. He handled the repair of my old HP Laserjet 3150 and is a perfectionist. Most importantly, Jason is HONEST with IMPECCABLE INTEGRITY. He educates along the way, will save the broken parts to show you (which I did not need to see - but he offered) and keeps the cost within the quote. I am so happy to have found him and his company. BUT MODACOM DOES MORE THAN JUST FIX OLD PRINTERS!
If you are interested in any computer services - ESPECIALLY SMALL/MEDIUM/LARGE BUSINESSES - check him and Modacom out! BTW: I used YELP to find Megacom and other computer folks to explore who could repair my printer. I spoke with several other companies/reps over the phone and did NOT feel confident the price would stay within the range or that they had the technical proficiency to repair it without being jerked around about price and/or time.
If you are interested in any computer services - ESPECIALLY SMALL/MEDIUM/LARGE BUSINESSES - check him and Modacom out! BTW: I used YELP to find Megacom and other computer folks to explore who could repair my printer. I spoke with several other companies/reps over the phone and did NOT feel confident the price would stay within the range or that they had the technical proficiency to repair it without being jerked around about price and/or time.
Barry R.
Dec 25, 2013
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I found out about Magacom via the yelp website after a long internet search that was essentially fruitless. I brought my Samsung printer to Jason who examined it, speculated about what it might be and offered me a couple of explanations as to what might be the problem. I left the machine with him and the next day got a call that he had tested it and confirmed the problem. He fixed it for the price of the service charge and the replacement part. He was thorough, quick, efficient and willing to explain in as much detail as I could handle. The experience was smooth and pleasant, and I got back my printer.
