Business Details
Emergency
services
Your Trusted Partner for Computer Repair in Columbus
Friendly Computers has been serving the Columbus, Ohio area for over 19 years with dedicated computer and technology repair services. Our BBB A+ rated team of certified technicians specializes in on-site solutions for home and small business clients, offering same-day service for issues ranging from slow PCs to complex network configurations. We pride ourselves on personalized care, combining technical expertise with clear communication to ensure clients understand every step of the repair process. Our commitment to quality is reflected in our guaranteed satisfaction policy and competitive pricing structure. As a locally owned and operated business, we prioritize community relationships while maintaining industry certifications that validate our technical proficiency.Our service portfolio includes virus removal, data recovery, hardware/software installations, and smart device support across major brands. With flexible scheduling options and multiple support channels including remote assistance, we aim to minimize downtime for our clients. Our reputation for reliability has been built through consistent delivery of efficient solutions and transparent business practices that emphasize long-term customer relationships over transactional interactions.
Services
Computer Repair
Virus Removal
Data Recovery
Network Setup
Tech Support
Hardware Installation
Software Troubleshooting
Device Diagnostics
System Optimization
Smart Home Integration
Highlights and features
- We have 19+ years of local computer repair experience
- Our technicians hold industry certifications for technical proficiency
- We guarantee customer satisfaction with all repair services
- We offer same-day service with transparent pricing
- We maintain BBB A+ accreditation for business integrity
Associations and certifications
- BBB A+ rating
What people say
Friendly and courteous service
Explains technical details clearly
Efficient problem resolution
Knowledgeable and professional
Reasonable pricing
Services
Computer Repair
Our certified technicians diagnose and repair desktop and laptop issues including hardware failures, software conflicts, and performance optimization. We handle all major brands with both in-shop and on-site repair options available. Our comprehensive diagnostics identify root causes to prevent recurring problems while maintaining data integrity throughout the repair process.
Virus Removal
We eliminate viruses, spyware, and other malicious software while securing systems against future threats. Our technicians perform complete system scans, remove harmful code, and implement protective measures. We also educate clients on safe browsing practices and offer ongoing security monitoring to maintain system integrity after cleanup.
Data Recovery
We recover lost files from failed hard drives, accidental deletions, and system crashes using specialized tools. Our technicians work in controlled environments to salvage data from various storage devices. We provide success rate assessments before recovery attempts and maintain strict confidentiality protocols for sensitive information.
Network Setup
Our experts configure home and small business networks with optimal security and performance. We handle router setup, wireless network optimization, and device integration. Our solutions include network troubleshooting, firewall configuration, and connectivity testing to ensure reliable internet access across all client devices.
Tech Support
We provide comprehensive technical support for software installations, system updates, and device configurations. Our services cover operating system troubleshooting, application support, and peripheral device integration. We offer both reactive problem-solving and proactive maintenance plans to minimize technology disruptions for our clients.
People
Marty
Lead Technician
Certified IT professional with 19+ years of local computer repair experience. Specializes in hardware diagnostics, network security, and user-friendly technical solutions. Maintains BBB A+ business standards through transparent communication and guaranteed service quality.
Jeremy
Experienced support technician providing on-site and remote assistance for computer and network issues. Trained in current technology standards with focus on small business IT solutions. Available for scheduled appointments and emergency service calls.
Dean
Certified technician specializing in data recovery and system optimization. Handles complex repair cases with emphasis on data preservation and performance enhancement. Provides clear technical explanations to help clients understand repair processes and maintenance requirements.
Michele
Customer service specialist coordinating appointment scheduling and technical support requests. Ensures timely service delivery while maintaining client communication throughout repair processes. Handles billing inquiries and service package information.
Questions
What computer brands do you service?
We service all major PC brands including Dell, HP, Lenovo, Acer, Compaq, Sony, Gateway, Toshiba, and more. Our technicians also handle peripheral devices from Brother, Epson, and other manufacturers.
Do you offer emergency repair services?
Yes, we provide same-day service for urgent computer issues. Our technicians are available during extended business hours and can often resolve critical problems remotely before onsite visits.
Are your technicians certified?
All our technicians hold industry-recognized certifications. We maintain current training in the latest technology standards to ensure quality service for both new and legacy computer systems.
What payment methods do you accept?
We accept cash, checks, and major credit cards. Payment options are clearly communicated before service begins, with no hidden fees or surprise charges for our repair services.
How can I schedule an appointment?
Schedule through our website or call 614-527-7684 during business hours. We offer flexible scheduling including same-day appointments and after-hours emergency service when needed.
Do you service smart home devices?
Yes, we troubleshoot and repair smart TVs, streaming devices (Roku, Chromecast, Firesticks), and home network integrations. Our technicians help optimize connectivity for all internet-enabled devices.
Reviews (6)
Al Brant
Jun 05, 2022
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Marty did a wonderful job explaining and then installing our new router. He also diagnosed our new smart tv and enabled it to view the many apps available. Great job!
Cheryl Evans
May 21, 2022
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My experience with Friendly Computers was absolutely pain free and enjoyable actually. Marty came to my house to.make repairs, so there was no driving, or appointment times to deal with. He has a great sense of humor, and knowledgeable, as well. He went right to work and knew exactly what to do. He was finished after what seemed like no time, and even charged what seems to me to be quite reasonable. I will certainly use them again if needed and will speak highly of his work if anyone I know needs a reccomendation. Thank you, Marty
Nancy B.
May 04, 2022
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Marty was very professional and prompt. He answered all of my questions and resolved my two issues. I definitely recommend him and will use him again in the future.
Jane Leppert
Mar 17, 2022
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Just took chance and called Friendly Computers. Without seeming too cynical, i half expected to hear my computer problem was beyond repair. A short while later my computer ran better than when it was brand new. i received in the modest price, empathy, a warm smile and i hope a professional friend for life. i highly recommend Friendly Computers; a rare find. Do call Friendly Computers, even the quirkiest repair is a snap!
Stan Arsenault
Feb 11, 2022
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Marty is very professional in his manner, and answered our questions about computer, new cell phones, and the brand new printer he installed himself. It was such a relief to have his expertise in setting up the system to work!
Elizabeth Tracy
Jan 10, 2022
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One of the best decisions I ever made was to call Friendly Computers in 2010. As a senior citizen who is very inept with technology, Marty has always responded quickly with good humor and guidance.
