Business Details
24 Years
experience
Trusted IT Services & Computer Repair in Logan, OH
Key Computer Solutions was founded in March 2002 with a mission to provide reliable computer and network services to residential customers and small businesses. Initially serving the Pickerington and Reynoldsburg, Ohio area, we expanded our operations to Logan, Ohio in 2007 and now serve Central and Southeastern Ohio. Our team holds industry-standard certifications, including 150+ Dell certifications for desktops, laptops, servers, and network services. With over two decades of combined experience, including the owner's background as IT Manager for Rural Metro Ambulance and Senior Field Technician for Pro-Onsite Technologies, we deliver corporate-level expertise at competitive rates.We specialize in computer repair, networking, data backup, software installation, and personalized training, including support for injured workers through Ohio's Vocational Rehabilitation program. Our commitment to staying current with technological advancements ensures clients receive solutions tailored to the demands of the information age.
Services
Computer Repair
Network Services
Data Backup
Software Installation
Hardware Upgrades
Printer Setup
Virus Removal
Computer Training
Server Maintenance
Remote Support
Details
- Year established: 2002
Highlights and features
- Certified experts with 150+ Dell certifications for desktops, laptops, and servers
- Owner with 20+ years of IT experience from corporate and retail environments
- Personalized computer training for individuals and small businesses
- Competitive pricing lower than major retail chain service departments
- Serving Central and Southeastern Ohio communities since 2002
Associations and certifications
- Dell Certified System Experts
What people say
Knowledgeable
Prompt service
Reasonable rates
Patient communicator
Efficient solutions
Services
Computer Repair
Our certified technicians diagnose and resolve hardware and software issues for desktops, laptops, and servers. We handle complete system restoration after crashes, component replacements, and performance optimization. With Dell-certified expertise and 15+ years of field experience, we ensure reliable solutions for both residential and business clients.
Network Services
We design, install, and maintain wired and wireless networks for homes and small businesses. Services include router configuration, network security setup, and inter-device connectivity solutions. Our technicians optimize network performance while ensuring data protection and seamless device integration across modern technology environments.
Data Backup
We implement automated backup solutions to safeguard critical digital assets. Our services include external drive configuration, cloud storage integration, and data migration between systems. With proven recovery protocols, we protect against data loss from hardware failures, accidental deletion, or malicious software attacks.
Computer Training
We offer personalized training for individuals and small groups on computer fundamentals, software applications, and device connectivity. Our one-on-one sessions cover operating system updates, internet navigation, and peripheral device setup, with specialized programs for injured workers through Ohio's Vocational Rehabilitation initiative.
Remote Support
Our secure remote access technology enables real-time troubleshooting of software issues, virus removal, and system optimization. This service eliminates on-site visit requirements for common technical problems while maintaining strict data security protocols to protect client information during virtual sessions.
People
Alan Starkey
Owner
Alan Starkey founded Key Computer Solutions in 2002 after serving as IT Manager for Rural Metro Ambulance and Senior Field Technician at Pro-Onsite Technologies. With 20+ years of IT experience and 150+ Dell certifications, he specializes in computer repair, network infrastructure, and technology training solutions.
Questions
What geographic areas do you service?
We serve Logan, Ohio and surrounding areas including Central and Southeastern Ohio communities.
What computer certifications do your technicians hold?
Our team maintains 150+ Dell certifications covering desktops, laptops, servers, printers, and network services.
Do you offer remote computer support?
Yes, we provide secure remote assistance for software issues, virus removal, and system optimization.
Are your service rates competitive?
We offer corporate-level service quality at rates lower than major retail chain service departments.
What are your business hours?
Our office is available Monday-Friday from 8:30 AM to 5:30 PM Eastern Time.
Reviews (1)
Benjamin Amick
Oct 28, 2020
Report
Alan got me out of a pretty tight jam (that was entirely my fault and very avoidable) quickly and at a reasonable price. The company IS NOT located in Pickerington anymore, but the phone number is accurate.
