Business Details
30 Years
experience
Emergency
services
Your Trusted IT Services & Computer Repair Partner in Boston
Founded in 1996, Computer Geeks has established itself as a trusted leader in IT services and computer repair, serving over 30,000 businesses nationwide. Our team of certified technicians combines decades of experience with cutting-edge solutions to deliver reliable, 24/7 support for both business and home clients. We specialize in tailored IT support for industries such as dentistry, law, and hospitality, ensuring compliance with sector-specific regulations like HIPAA. Our commitment to rapid responseguaranteeing availability within 24 hourshas eliminated computer-related downtime for clients ranging from small businesses to large enterprises. With a focus on transparency and customer-centric service, we offer on-site and remote solutions, including network setup, data recovery, and cybersecurity.Our nationwide presence, including locations in major cities like Boston, New York, and Los Angeles, ensures accessibility for clients across the United States. Our leadership team, including President Damien Moye and IT Director Andrew Lewis, brings decades of technical expertise and a dedication to innovation. We prioritize preventative maintenance and proactive monitoring to minimize disruptions, backed by flexible service plans and financing options. Client testimonials highlight our promptness, professionalism, and ability to resolve complex technical issues efficiently. As an industry pioneer, we continue to adapt to emerging technologies while maintaining our founding commitment to personalized, trustworthy service.
Services
IT Support
Computer Repair
Network Setup
Data Recovery
Virus Removal
Details
- Year established: 1996
Highlights and features
- We offer 24/7 nationwide IT support with guaranteed 24-hour response times.
- Our technicians hold industry certifications in network security and data recovery.
- We specialize in HIPAA-compliant IT solutions for dental practices.
- We provide same-day on-site and remote repair services across 30+ locations.
- Our team includes IT veterans with over 35 years of enterprise experience.
What people say
Same-day service
Certified technicians
24/7 availability
HIPAA compliance
Nationwide coverage
Services
Business IT Support
Our Business IT Support services provide comprehensive solutions for network security, server maintenance, and data protection. We specialize in HIPAA-compliant systems for dental practices, POS support for restaurants, and 24/7 IT assistance for law firms. Our team handles everything from firewall installation to disaster recovery, ensuring minimal downtime for critical operations.
Computer Repair
Computer Repair services cover hardware diagnostics, virus removal, and system optimization for both business and home clients. Our certified technicians offer same-day on-site visits and remote troubleshooting, with expertise in workstation repair and peripheral device connectivity. We guarantee resolution within 24 hours of service requests.
Network Setup
Network Setup includes wired and wireless infrastructure installation for offices and homes. We configure secure business networks with firewall protection, implement web filtering solutions, and optimize connectivity for multi-device environments. Our team ensures seamless integration of printers, servers, and cloud storage systems.
Data Recovery
Data Recovery specialists retrieve lost files from damaged drives using advanced equipment. We handle hardware failures, accidental deletions, and virus-related data loss, with a focus on preserving critical business documents and personal media collections.
Managed Services
Managed Services offer proactive monitoring of business networks, including server patch management and drive space tracking. Our 24/7 reporting system identifies potential issues before they cause disruptions, while regular maintenance ensures optimal performance of IT infrastructure.
People
Damien Moye
President
Damien Moye leads social media and business development at Computer Geeks. With expertise in translating technical concepts for non-experts, he holds degrees in English Media Studies and journalism. He has driven the company's digital strategy since its founding.
Andrew Lewis
IT Director
Andrew Lewis, with 35+ years in IT, oversees technical operations at Computer Geeks. His experience spans enterprise systems and data centers, including roles at Intel and government contracting. He co-founded the company in 1995 and specializes in complex network solutions.
Caitlin Sasser
Office Manager
Caitlin Sasser manages daily operations and client communications at Computer Geeks. Known for her cheerful approach, she coordinates service logistics and ensures smooth customer interactions across the company's nationwide service network.
Derrick J. McCluskey
Legal Counsel
Attorney Derrick J. McCluskey provides legal guidance and specializes in tailoring IT solutions for law firms. With 20+ years in legal practice and 10+ years at Computer Geeks, he ensures compliance with industry regulations and data security standards.
Questions
What IT services do you offer for law firms?
We provide 24/7 legal IT support including server maintenance, HIPAA-compliant data security, and POS system troubleshooting specifically tailored for law offices.
Do you offer emergency computer repair?
Yes, we guarantee availability within 24 hours for all clients with after-hours service available at double the hourly rate.
Can you help with dental office IT needs?
We specialize in Dentrix software support, HIPAA compliance upgrades, and network maintenance for dental practices across New England.
What payment methods do you accept?
We accept major credit cards and business financing options for all repair and maintenance services.
Do you provide home computer services?
Yes, we offer same-day on-site home services including virus removal, network setup, and data recovery for personal computers.
What areas do you service?
We provide IT support nationwide with local offices in Boston, New York, Los Angeles, and 30+ other major cities.
Reviews (3)
John Chiappone
May 31, 2018
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Worst customer service and tech experience I have ever had. I went there to purchase Norton Internet Security, and the Geek Squad talked me out of it, and convinced me to purchase two other programs. I put the software on 3 computers. It immediately destroyed the operating system of all three computers. When I went back to the store, the same guy said, "oh way it's been doing that." When I pointed out that he told me it was the best, he responded, "it is the best." The best part is that they wouldn't return software because they don't take returns on software.
At the same time this is happening, a friend of mine is in the other line complaining because he bought a new computer there, and they convinced him to update everything - better graphics cars etc. When he got the computer home it didn't work, and because they updated it, they told him the warranty was voided, and he would need to pay for them to fix the damage they created. We both will never shop there again. They don't appreciate their customers; they don't understand their customers, and they don't deserve to have customers.
At the same time this is happening, a friend of mine is in the other line complaining because he bought a new computer there, and they convinced him to update everything - better graphics cars etc. When he got the computer home it didn't work, and because they updated it, they told him the warranty was voided, and he would need to pay for them to fix the damage they created. We both will never shop there again. They don't appreciate their customers; they don't understand their customers, and they don't deserve to have customers.
C. Jensen
Sep 23, 2011
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I called in the evening to schedule an appointment and spoke with a very pleasant woman who scheduled me for the next day! I was very pleased at that point. Come the next day however, the appointment time came and went with no tech and no contact. About a half hour after the appointment time I get a call from the tech saying he won't be able to make it and wanting to reschedule. When I called the main line to express my displeasure as I had changed plans to allow for the appointment, I was offered a curt appology and a discount if I rescheduled. When I expressed my hesitation to do so I was summarily dismissed.
Eva. S
Mar 22, 2010
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I brought my laptop to them when the fan broke, turns out I had had a nasty, sneaky trojan lurking my hard drive too. I know I could have brought it to a ton of people who never would have bothered checking my laptop of virus's.
