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Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Wichita Falls
Since 2002, Computronix has been a trusted provider of comprehensive IT solutions for businesses and home users in Wichita Falls. Our team of experienced technicians specializes in network design, computer repair, data recovery, and managed services, prioritizing reliability and security. We offer customized solutions including hardware sales, cybersecurity measures, and remote support to ensure minimal downtime.

With decades of combined experience, our professionals deliver personalized service, emphasizing transparency and client satisfaction. Our commitment to staying ahead of technological advancements ensures clients receive cutting-edge solutions tailored to their specific needs.
Services
Network Design VPN Services VoIP Phones Managed Antivirus Managed Routers Secure Email Computer Repair Data Recovery Remote Support Server Installation
Details
  • Year established: 2002
Highlights and features
  • Our team has over 30 years of combined computer experience.
  • We offer on-site service for all business and home users.
  • Certified professionals handle complex IT infrastructure projects.
  • Remote support available for urgent connectivity issues.
  • Proven track record with 20+ years of local business partnerships.
What people say
Quick repairs Knowledgeable staff Excellent support Fair pricing Highly recommended
Update Listing
Services
Network Design
Custom network infrastructure planning and optimization for businesses of all sizes. Our experts assess existing systems to enhance efficiency or create new architectures tailored to operational needs. Services include router configuration, wireless network setup, and security protocol implementation to ensure reliable connectivity.
Managed Antivirus
Comprehensive protection against malware, ransomware, and cyber threats using advanced tools and expert monitoring. Our team implements multi-layered security solutions and disaster recovery protocols to safeguard business data. Regular system scans and updates ensure continuous protection against evolving digital threats.
Data Recovery
Specialized recovery services for failed storage devices and accidental data loss. Technicians utilize advanced tools to retrieve critical information from damaged hard drives and solid-state drives. Emergency response available for businesses facing urgent operational disruptions due to data loss incidents.
Remote Support
Immediate technical assistance through secure remote connections for software issues and system errors. Available for businesses requiring urgent troubleshooting without physical technician dispatch. Supports operating system errors, application problems, and network connectivity issues with minimal downtime.
Computer Repair
Complete diagnostic and repair services for desktops, laptops, and workstations. Addressing hardware failures, software conflicts, and performance optimization needs. On-site and in-store options available with quick turnaround times for both business and personal computing devices.
People
Lance
Owner
With over 20 years leading Computronix, Lance oversees strategic operations and client relationships. He ensures technical excellence across all services while maintaining community partnerships that support local business growth through technology solutions.
Chad
Senior Technician
Specializing in server infrastructure and network security, Chad has resolved complex IT issues for regional businesses for 15+ years. His expertise in emergency response and system restoration makes him a critical asset for urgent client needs.
Adam
IT Specialist
Focused on client-facing technical support, Adam handles hardware installations and software configurations. His customer-centric approach ensures clear communication while implementing tailored technology solutions for both new and existing clients.
Kelly
Service Coordinator
Managing daily repair operations, Kelly combines technical knowledge with customer service excellence. She coordinates technician schedules and provides direct support for walk-in clients needing immediate computer diagnostics and solutions.
Malinda
Support Manager
Overseeing client communications and service delivery, Malinda ensures consistent quality across all technical operations. Her team leadership maintains Computronix's reputation for prompt, professional IT support and problem resolution.
Questions
What IT services do you offer for businesses?
We provide network design, server management, cybersecurity solutions, VoIP systems, and 24/7 technical support for businesses of all sizes.
Do you offer emergency computer repair?
Yes, we prioritize urgent issues with remote assistance available during business hours and emergency on-site visits when critical systems fail.
Can you help with data recovery?
Our specialists recover data from failed drives and corrupted systems, using advanced tools to restore business-critical information quickly.
What are your service hours?
Our store operates Monday-Friday 8:30 AM-5:30 PM, with remote support available during operational hours for urgent issues.
Do you support home computer users?
Yes, we offer hardware sales, virus removal, and repair services for personal computers with both in-store and on-site options.
How quickly can you install new equipment?
Most business network installations complete within one business day, with emergency hardware replacements often resolved the same day.
Reviews (6)
Anne Dohrer
May 20, 2022 Report
Excellent customer service. Trustworthy, honest and accommodating. I have used Computronix several times over the past 5-6 years to provide computer set-up and problem solving. I highly recommend them!
Brad Davis
Apr 27, 2022 Report
I called and they explained the cost and following work rates completely. I walked in the store was very clean and the staff was friendly and helpful. When I returned they were doing a couple of more things and asked me if this was ok. I said it was. Shortly my computer was ready and the Tech, explained everything in an easy to understand way. Their cost of upgrades was less than their initial diagnostic cost.

I got home, hooked it up and it did exactly what they said it would. So, if you're in the Wichita Falls area and having computer trouble. Before you go get a new one let them have a chance. Courteous staff, excellent work. Thanks again to the entire staff they made this an easy experience.
Bond
Mar 20, 2022 Report
The employees at Computronix are lifesavers. I'm in the area attending a school that has computer based training, but I live in Florida. I left half of my charging adapter at home! When I called this company to explain what I was missing, they said, "no worries, we've got what you need!" Sure enough, They had the exact component I needed. A weight has been lifted off of my shoulders and it's all thanks to Computronix. thank you so so much.
Savannah Ann
Feb 22, 2022 Report
I would give the employees here anything they wanted, my first child, a down deposit on a house, whatever. I was in an emergency and supposed to leave town, not to mention that I work remotely and they stopped what they were doing and went out of their way to help me fix my laptop within ten minutes without charging me. If I could give them more than 5 stars I would. This review is a metaphorical kiss on their foreheads.
Wayne Methvin
Oct 23, 2021 Report
I was having issues with my laptop. I call Kelly and she said bring it and in a matter of minutes it was fixed. Amazing work Thank You guys. I highly recommend Kelly and the guys for all your computer needs
Jana Gaines
Oct 10, 2021 Report
I was without any IT support, so I called and spoke with Kelly, who was so knowledgeable and helpful. My laptop RAM was corrupted and their team was able to replace and restore my data and got me going within a matter of days (even during these times of short-staffing). I would highly recommend Computronix!