LeftClick

Business Details

Emergency

services

Your Trusted IT Partner in Amherst, MA

At LeftClick, we specialize in delivering tailored IT solutions designed to meet the unique demands of modern businesses. Our team of certified technicians combines technical expertise with a deep understanding of operational needs to ensure rapid resolution of network, system, and client deployment issues. We prioritize two-way communication to ensure critical information reaches the right stakeholders efficiently. With services ranging from system diagnostics to onsite support, we are committed to minimizing downtime and maximizing productivity.

Our approach emphasizes proactive problem-solving and personalized service, ensuring clients receive solutions that align with their specific business goals. Whether addressing immediate technical challenges or planning long-term infrastructure improvements, we strive to be a trusted partner in maintaining seamless operations.

Services

System Diagnostic Computer Repair Business Support Onsite Support Virus Removal Data Recovery

Highlights and features

Our team consists of certified experts with extensive experience in IT infrastructure.
We provide rapid issue resolution for networks, servers, and client deployments.
We offer personalized onsite support tailored to individual business needs.
We implement proactive diagnostics to prevent future system disruptions.
We prioritize clear communication to ensure critical information reaches stakeholders.

What people say

Rapid issue resolution Knowledgeable technicians Effective repairs Proactive maintenance Personalized support

Website

Update Listing

Services

System Diagnostic

Our system diagnostic service identifies performance issues and vulnerabilities across networks, servers, and client devices. We provide actionable recommendations to optimize infrastructure efficiency. This service ensures businesses maintain reliable operations through proactive maintenance planning.

Computer Repair

We repair Macs, PCs, laptops, and servers, replacing components like screens, drives, and motherboards. Our technicians resolve software conflicts and hardware failures to restore functionality. This service minimizes downtime for individuals and businesses relying on critical computing systems.

Business Support

Our business support ensures rapid resolution of network and server issues with trained technicians available for ongoing maintenance. We tailor solutions to organizational workflows, providing scalable support for IT infrastructure and client deployments.

Onsite Support

We offer in-person technical assistance for complex issues requiring hands-on troubleshooting. Our technicians visit client locations to resolve hardware, software, or network problems directly. This service provides personalized guidance for businesses lacking in-house IT resources.

Data Recovery

We specialize in retrieving lost or corrupted data from failed drives and systems. Our recovery process uses advanced tools to restore files with minimal risk of permanent loss. This service is critical for businesses facing data breaches or hardware malfunctions.

People

Kelly Albrecht

Founder

Kelly established LeftClick with a vision to provide accessible, high-quality IT solutions. With over 15 years in technology management, they focus on client-centric problem-solving and team development.

Barry Benham

Senior Technician

Barry leads technical operations with expertise in network infrastructure and server maintenance. He ensures complex IT systems are optimized for performance and security across client environments.

Brian DeGregorio

Technician

Brian specializes in hardware diagnostics and software troubleshooting. He delivers efficient repairs for desktops, laptops, and peripheral devices to minimize client downtime.

Ember Albrecht

Technician

Ember provides comprehensive support for network configurations and data recovery. Her technical skills ensure seamless integration of IT systems for small to mid-sized businesses.

Questions

What IT services does LeftClick offer?

We provide system diagnostics, computer repair, business network support, onsite technical assistance, and data recovery for businesses and individuals.

Do you offer emergency IT support?

Yes, we prioritize urgent issues with 24/7 emergency contact options available for critical system failures.

What areas do you serve?

We primarily serve Amherst, MA, and surrounding areas with both onsite and remote technical support options.

What payment methods are accepted?

We accept major credit cards and business checks. Payment terms for corporate clients are available upon request.

Reviews (5)

Write a Review

Callie Harry

Sep 10, 2021 Report

My HP laptop got drenched and wouldn't even turn on anymore, they had it fixed way faster than expected, and its working perfectly again - so grateful for the friendly staff and excellent service.

Jess Flohr

Jun 16, 2021 Report

Found this place because of a good Google review about repairs for a MacBook Pro with water damage - I would also highly recommend them for their prompt service, helpful advice, and relatively affordable repairs for what would be diagnosed as you-need-a-new-laptop at an Apple store. They also took good Covid-19 precautions when dealing with the drop off and pick up of the laptop. The refurbished parts they used to replace the water damaged ones look almost brand new and my laptop works great! They also made the user profile picture a seasonal gingerbread person, which isn't super relevant but was cute.

Sheldon Ross

Nov 13, 2020 Report

I brought my son's gaming laptop in for diagnosis, I was told about the initial diagnostic fee, and a rough estimate of what it would cost to remedy the problem depending on what was found in the diagnostic phase. I was told repair time would be 2-3 days because of the pandemic. The actual charges(270.) far exceeded the initial cost prediction. (150.) They were willing to lower one charge because my laptop "was not an Apple product" There were consistent vague responses about the problem and solution leaving me feeling they didnt have a firm grasp of what to do -and/ or were not prioritizing this job.

There was no hardware problem found, so no parts replacement were needed. I had to call numerous times to get an update and job completion estimate. Each estimate, and promises to call back were not followed through. The repair took a week - and probably was only completed because we bugged them several times.

Ggr

Jan 13, 2019 Report

I brought my laptop to Left Click because it wouldn't boot. They were friendly, respectful, and polite, unlike their competitors, and told me several different things that might be the problem (unlike their competitors who seemed to think there was only 1 or two things worth checking, and just waned to sell me a new machine instead of even trying to fix my old one like I wanted), and made every effort to help me. I would go back for further help in the future, if needed.

David Makinster

Dec 15, 2018 Report

Staff member Kat worked with me. She was courteous, helpful, very knowledgeable. I appreciate that no one tried to pressure me to spend more money than I needed to! Rates and speed of service were very reasonable. I will not hesitate to come here again!