Business Details
18 Years
experience
Expert Computer Repair & IT Support in Springfield, MA
Since 2008, Bob's Computer Service has been dedicated to delivering exceptional computer repair and IT consulting services to small businesses and residential clients in Springfield, MA, and surrounding areas. Our mission is to make technology reliable, accessible, and stress-free through expert service and personalized support. With certifications in A+ and Network+, we combine technical expertise with a commitment to transparent, jargon-free communication, empowering clients to feel confident about their technology. Our proactive approach ensures systems remain secure and efficient, offering services ranging from virus removal to custom PC builds. We prioritize lasting relationships by providing honest, high-quality solutions tailored to individual needs, ensuring clients receive affordable, comprehensive IT support that adapts to their evolving requirements.
Services
Remote Troubleshooting
Network Setup
Computer Repair
Onsite Repair
Office 365 Support
Virus Removal
Custom PC Builds
Data Backup
Hardware Maintenance
Details
- Year established: 2008
Highlights and features
- Certified A+ and Network+ technicians ensure professional, high-quality service.
- Comprehensive support across remote troubleshooting, onsite repairs, and custom PC builds.
- Convenient service options with no storefront, bringing repairs directly to you.
- Trusted local service since 2008 with a focus on long-term client relationships.
- Affordable solutions prioritizing value without compromising quality or security.
Associations and certifications
- A+
- Network+
What people say
Top-notch service
Expert technician
Reliable support
Lifesaver
Highly recommend
Services
Computer Repair
Our certified technicians diagnose and resolve hardware and software issues, ensuring your devices run efficiently. We service all brands, offering cost-effective repairs to extend device lifespans. With proactive maintenance, we minimize future issues, providing peace of mind for home and business users.
Custom PC Builds
Tailored PC builds designed for gaming, content creation, or business use. We select high-quality components for optimal performance and future-proofing. Each system includes personalized support and maintenance, ensuring long-term reliability and satisfaction for tech enthusiasts and professionals alike.
Network Setup
Professional network installation and configuration for homes and businesses. We ensure secure, high-speed connectivity with scalable solutions tailored to your needs. Our Network+ certified expertise guarantees reliable infrastructure, supporting seamless operations and data security for growing organizations.
Data Backup
Comprehensive backup solutions and recovery services protect against data loss. We implement cloud and physical storage options, minimizing downtime for businesses. Partnering with leading recovery firms, we prioritize secure, urgent restoration of critical files and personal data.
Virus Removal
Advanced virus and malware removal services safeguard devices from cyber threats. We offer remote and onsite solutions, using cutting-edge tools for complete system cleanup. Managed antivirus plans provide ongoing protection, ensuring continuous security for residential and business clients.
People
Bob Gregory
Founder
Bob Gregory founded Bob's Computer Service in 2008 after a lifelong passion for technology. Certified in A+ and Network+, he specializes in personalized IT solutions for businesses and homes. With over 15 years of experience, Bob prioritizes client education and reliable service. He resides in Western Massachusetts with his family, enjoying hiking and golf in his free time.
Questions
What services does Bob's Computer Service offer?
We provide computer repair, custom PC builds, network setup, data backup, virus removal, and Office 365 support for businesses and residential clients.
Are your technicians certified?
Yes, our lead technician holds A+ and Network+ certifications, ensuring professional, up-to-date IT expertise for all services.
Do you serve areas outside Springfield, MA?
We support clients in Western Massachusetts, Northern Connecticut, and offer remote services nationwide for many IT needs.
What are your service hours?
Our office is open Monday through Friday from 10:00 AM to 5:00 PM, with emergency response available within 24 hours.
Can you build a custom gaming PC?
Yes, we design custom gaming rigs tailored to your performance needs, with personalized components and long-term support included.
Reviews (12)
Edward J Parent
Nov 22, 2019
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Excellent service, reasonable price. Had a problem with my computer. Found Bob on Google. He came to my home next day. Problem was fixed within the hour. I would use Bob again.
Kevin Murphy
Sep 30, 2019
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Bob did an awesome job cleaning up my computer at a very reasonable price. I highly recommend his services!
Julie Adamchek
Jul 10, 2019
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Bob has taken care of all our computer problems for several years, and when the time was right we even bought two new ones from him. We are very happy with the service received from Bob, and are so glad we found him!
Anthony Maddaleni
Nov 11, 2018
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As a graduate student, having a functioning laptop is incredibly important. Unfortunately, I had several issues with my laptop over the past few months. I decided to call Bob's Computer Service. Bob was courteous, knowledgeable, and prompt with his service. He has fixed my laptop on several different occasions, sometimes on quite short notice. I would highly recommend Bob's Computer Service if you ever experience any hardware or computer related issues.
Xz Fu
Nov 06, 2018
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. Bob Gregory, owner of Bob's Computer Services, personally solved a very difficult, complex software problem for me over a three-day period. The solution required on-site visits, hands-on work, and contact with a computer software vendor located in Europe. Bob is expert at diagnosing and trouble-shooting individual computers and complex business network systems. His prices are reasonable. He is always punctual and very pleasant to deal with. I recommend Bob's Computer Services to anyone needing first-rate attention to their home or business computer system. I have received no financial or other consideration for posting this review.
Michael Talmadge
Mar 02, 2018
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A few years ago, when my small business computer had problems I found Bob through a web search. He came to my office and solved the problem at a very reasonable price. Since then Bob has handled my IT needs, from system problems to business development. Now, keeping my technology running smoothly is the least of my worries. Mike Kitchen Counsel Inc
Stephen Lassiter
Feb 16, 2018
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My desktop stop working recently after power outage. I called Bob and asked if he could help. He said he had a pretty good idea about what the problem was. He was at my office less than 2 hours later. The problem ended up being a bad power box. I was back up and running in less than an hour after he arrived. The price was very reasonable for the service provided. He also advised me on how to possibly prevent this in the future. Thanks Bob! I will be recommending you to friends and family!
Julie Manning
Dec 27, 2017
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I have had Bob come and repair my laptop a number of times. He is always prompt and professional. He gets the job done quickly and his rates are quite reasonable. I trust Bob so completely that I referred him to my parents. He drives out to their home anytime they call, and gives them the same exemplary service. I highly recommend Bob!
Katie Jones
Sep 18, 2017
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Bob has fixed my personal computers and fixed the computers at the law office I work for. He is smart and efficient. He is also very reasonably priced. I have sought his advice several times and he has provided me with a wealth of information each time. I can't say enough great things about Bob's Computer Service.
Melissa Ann
Nov 24, 2016
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We have been using Bob's Computer Service for over 5 years now. Our home has 2 computers, he performs yearly maintenance on them to keep them running at full performance. We have used him for emergency repairs and he is always quick and his prices are fair. I have never had a computer repair person be as helpful as Bob is. We recommend him to everyone who needs computer help. Melissa and Kelly Sheehan, Wilbraham MA
Chris Stoddard
Jan 26, 2016
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My hard drive completely failed on my Macbook Pro. I had heard about Bob's reputation for quick service and fair quotes, so I shot him a text message and he responded immediately. My computer required a part to be ordered which took a few days, but Bob kept me up-to-date on everything, even the shipping! His repairs saved me from having to purchase a brand new computer, and since I use my computer for work, I was back up and running in no time. I can't thank Bob enough. I will contact Bob for all of my future computer needs. Great work!
Helena Friedman
Oct 22, 2015
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I have been working with Bob at Bob's Computer Service for several years. He is incredibly knowledgeable and great at fixing computers. He has helped my office stay up and running after major computer problems. I would highly recommend Bob to anyone who needs help with their computer at a very reasonable price!