Business Details
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Your Trusted Computer Repair & Sales Partner in Olympia, WA
4th Dimension Computers & Technology has been a trusted provider of computer technology sales and service in Thurston County for over two decades. Founded on a commitment to customer satisfaction, our veteran-owned business combines technical expertise with personalized service to meet the evolving needs of individuals and businesses. Our team of certified professionals maintains partnerships with industry leaders like Microsoft, Intel, AMD, and Dell, ensuring access to cutting-edge solutions. We specialize in computer repairs, system upgrades, and sales of high-quality components, while also offering unique services like laser engraving and VHS digitization. With a focus on sustainability, we pioneered electronics recycling programs long before they became industry standards.Our approach emphasizes transparency, affordability, and convenience, including flexible financing options and trade-in programs. Located in Olympia, WA, we serve Thurston, Mason, Grays Harbor, Lewis, and Pierce counties, maintaining a reputation for fast, friendly service and a fun shopping experience. Our 12,000+ custom-built systems and 100,000+ serviced computers reflect our dedication to technical excellence. We prioritize customer education, empowering clients to make informed technology decisions. From hardware repairs to network installations, our comprehensive solutions address both immediate needs and long-term technological growth.
Services
Computer Repair
System Upgrades
Laser Engraving
VHS Digitization
On-Site IT Services
Computer Sales
Data Recovery
Software Installation
Technology Recycling
Financing Options
Highlights and features
- We offer over 20 years of combined experience in computer technology sales and service.
- Our veteran-owned business maintains partnerships with Microsoft, Intel, AMD, and Dell.
- We provide trade-in options and 90-day same-as-cash financing with no credit required.
- Our team has built 12,000+ custom computer systems and serviced 100,000+ devices.
- We pioneered local electronics recycling programs before organized community initiatives existed.
Associations and certifications
- Microsoft Certified Partner
- Intel
- AMD
- Dell
What people say
Excellent service
Knowledgeable staff
Quick repairs
Friendly service
Great experience
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for all PC-based systems. We handle everything from simple component replacements to complex system overhauls. Repairs include virus removal, operating system restoration, and peripheral troubleshooting with fixed-fee pricing options.
Laser Engraving
We offer precision laser engraving services for personalized items and business needs. Our technology works on multiple materials including metal, wood, and plastic. Customers can create customized gifts, awards, or branded equipment with our detailed etching capabilities.
VHS Digitization
We convert old VHS tapes to digital formats for preservation and sharing. Our service transfers family memories, events, and performances into modern digital files. Customers receive editable digital copies they can store and share across devices.
On-Site IT Services
Our team provides technology solutions for small to medium businesses at client locations. Services include network setup, server implementation, and system integration. We offer managed service contracts for ongoing IT maintenance and support.
Computer Sales
We sell new and custom-built computer systems for personal and business use. Our inventory includes components, peripherals, and accessories from major manufacturers. Customers receive expert guidance to select systems matching their specific needs and budget.
People
Garnet Mays
Owner & President
Veteran with 20+ years in technology, Garnet has led 4th Dimension since 2019. He previously served 12 years in service management roles at the company, bringing deep technical expertise and leadership experience.
Mary Mays
Owner & Vice President
Business management expert with 7 years leading a local bakery. She focuses on operations and laser engraving growth. Holds a BS in Social Sciences from Washington State University with business concentration.
Questions
What computer repair services do you offer?
We provide hardware repairs, OS installations, virus removal, peripheral replacements, and data recovery for PCs, Macs, and Linux systems.
Do you offer on-site technology support?
Yes, we provide on-site IT services for businesses in Thurston County and surrounding areas for network setup and system maintenance.
Can I trade in old computer equipment?
Yes, we accept trade-ins of late-model systems and may buy them outright based on condition and specifications.
Do you have financing options available?
Yes, we offer 90-day same-as-cash financing with no credit required for qualifying purchases.
What recycling services do you provide?
We recycle old technology responsibly, accepting most electronics except monitors and printers at our Olympia location.
What are your business hours?
We're open Monday-Friday 9am-6pm, Saturday 10am-4pm, and closed Sundays for computer sales and repair services.
Reviews (7)
Norbert Howald
Mar 25, 2022
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Technician came out to diagnose why my computer did not recognize a printer that I had been using (that combination) for about 2 years. He found and corrected the problem and am able to print documents again. 4th Dimension will be my first call for any puter issues. 3 months later. Well, I had to go to 4th Dimension computer to pick up a new computer that my brother had them build. Garnet hooked it it up and I was impressed with how fast it booted up and that they had transfered his data from old to new.
That changed my mind and had them build one for me as well. Garnet also suggested adding an anti malware program and also said that with Windows an anti virus program is not that necessary. Brought it home and hooked it up but I had some download issues which were out of my field of expertise so Russel came over and made everything work in a matter of minutes. These people at 4th Dimension are great and do an excellent/ outstanding job. There is no other company I will go to. Their tech support is far superior to online support. Well worth the money!
That changed my mind and had them build one for me as well. Garnet also suggested adding an anti malware program and also said that with Windows an anti virus program is not that necessary. Brought it home and hooked it up but I had some download issues which were out of my field of expertise so Russel came over and made everything work in a matter of minutes. These people at 4th Dimension are great and do an excellent/ outstanding job. There is no other company I will go to. Their tech support is far superior to online support. Well worth the money!
Divad
Mar 09, 2022
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Please start carrying more thermal products, especially given their shelf life. No liquid metal of any type, two thermal compound options and neither with very great wattage. No thermal pads and no K5. These all have extensive shelf life and even if purchased in single quantity for the one off buyer, it'd cannabalize traffic from Amazon and further the puck long term.
Sharon Wilson
Feb 26, 2022
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Our computer was dropped off 3 days ago and they did not call us to pick it up till Thursday. They said it was working all night yesterday. So for $50. We took it home to discover nothing was done. It still had the same issues.
Shawn Hartzog
Feb 25, 2022
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I went in and asked about getting a wifi controller over a 10days ago. Gave them all my computer specs and info. No responce as to availability or updates. I have no idea if they are working on it or not. I bought one online instead. I wanted to shop local so I gave them a chance.
Travis Pollard
Jan 11, 2022
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We have the highest regard for 4th Dimmension. They have been a huge support for us. We recently updated our entire POS and operating systems through them (12 stations) and networked our two locations. The professionalism, support, care and competence they have shown has been exceptionally valued and appreciated. Thank you 4th Dimmension! We appreciate you! HIGHLY RECOMMENDED! In Kind, Radiance Herbs & Massage and, Kindred Moon Radiance Apothecary - OlyWa
Sam Ross
Dec 19, 2021
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I went in with my laptop for what should have been a quick and easy fix. My laptop chose this day to be very difficult. Mr. Isaacson was very patient and did not get frustrated. Stopped working on all other computers and focused solely on mine. He stayed over about 45 minutes to continue working on my computer. At the end of it he charged me just a counter call cost. it was around $28. For all the work he did he no doubt could've got a lot more. I have always been a fourth dimension customer, but this is the first time I have left a review. The customer service and I was given last night was by far the best I have ever received there.
Wendy Anderson
Oct 26, 2021
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This place is great. It's locally owned by a veteran. Friendly professional service! My computer monitor broke and I needed something quickly and didn't really have time to shop around for what I want. They recommended a used monitor. It looks and works like new and I got it at a fantastic price. I highly recommend 4th dimension computers.
