Business Details
25 Years
experience
Emergency
services
Trusted Managed IT Services & Cybersecurity Solutions in Doylestown, PA
Founded over 22 years ago, Carisma Managed IT Solutions Managed IT Solutions has established itself as a trusted partner for small to mid-sized businesses seeking comprehensive IT support. Our team of professionals brings decades of combined experience in managed IT services, cybersecurity, and technology consulting. We specialize in proactive network monitoring, threat detection, and customized IT solutions tailored to industries such as law, engineering, finance, and real estate. Our U.S.-based team prioritizes rapid response times, personalized service, and long-term client relationships, with 63+ years of collective industry expertise. We operate a 24/7/365 accredited Security Operations Center (SOC) that provides real-time threat remediation, ensuring businesses remain protected against evolving cyber risks.Our approach combines cutting-edge technology with hands-on support, including server maintenance, cloud integration, and disaster recovery planning. We emphasize transparency, avoiding overseas call centers in favor of direct communication with our Doylestown, PA-based team. Our Carisma Managed IT Solutions Managed IT SolutionsCare plans offer tiered service options, including a free 30-day trial, to accommodate varying business needs. We focus on simplifying IT management for clients, allowing them to concentrate on core operations while we handle technology infrastructure, security, and maintenance.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Integration
Data Backup Recovery
IT Consulting
Network Monitoring
Disaster Recovery
Penetration Testing
Server Maintenance
Email Hosting
Details
- Year established: 2001
Highlights and features
- We offer 24/7/365 accredited SOC monitoring with real-time threat remediation
- Our team has 63+ combined years of IT industry experience
- 100% U.S.-based support with under 60-minute average response times
- We provide tailored cybersecurity strategies for specific industries
- Our Carisma Managed IT Solutions Managed IT SolutionsCare plans include free 30-day trial periods with no credit card required
Associations and certifications
- Security Operations Center (SOC)
What people say
Quick to respond
Expert problem solvers
Friendly and knowledgeable
No problem they couldn't solve
Pleasure to work with
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring and maintenance of servers, networks, and workstations. We offer proactive system updates, security patch management, and infrastructure optimization to prevent downtime. Our services include vendor coordination, hardware procurement, and virtual CIO support for strategic technology planning.
Cybersecurity Solutions
Our cybersecurity services feature 24/7 threat detection using AI-powered monitoring systems and a certified Security Operations Center. We implement firewall protection, intrusion prevention, and ransomware defense strategies while providing employee security training to reduce human error risks through phishing simulations and best practices education.
Data Backup Recovery
We implement hybrid cloud and on-site backup solutions with automated validation processes to ensure data integrity. Our disaster recovery plans include mock recovery exercises and rapid system restoration protocols to minimize business disruption during cyberattacks or hardware failures while maintaining compliance with data protection regulations.
Cloud Integration
Our cloud solutions enable seamless data access across devices with secure infrastructure implementation. We specialize in hybrid cloud environments, virtualization, and Office 365 integration while maintaining strict security protocols for data transmission and storage through encrypted connections and access controls.
IT Consulting
We provide strategic IT consulting for technology roadmap development, including infrastructure assessments and lifecycle planning. Our experts help businesses select appropriate hardware/software solutions, optimize network performance, and implement security frameworks tailored to specific industry requirements while ensuring cost-effective technology investments.
People
Frank Ricciardi
Founder and President
With 30 years of IT industry experience, Frank founded Carisma Managed IT Solutions Managed IT Solutions over 22 years ago. He emphasizes customer-centric service and leads a team that maintains client relationships lasting more than two decades through reliable support and technical expertise.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including 24/7 network monitoring, cybersecurity protection, cloud integration, data backup, and disaster recovery solutions tailored to small business needs.
How does your cybersecurity protection work?
Our security operations center monitors threats 24/7 using AI detection systems, with real-time response to suspicious activity and comprehensive protection including firewalls, intrusion prevention, and ransomware defense.
Do you offer emergency IT support?
Yes, we provide emergency service and repair with rapid response times for critical IT issues through our Carisma Managed IT Solutions Managed IT SolutionsCare plans and on-demand support options.
What industries do you specialize in?
We serve law firms, engineering companies, financial institutions, real estate agencies, and other small to mid-sized businesses requiring customized IT solutions and data protection strategies.
Can I try your services before committing?
Yes, we offer a free 30-day trial of our Carisma Managed IT Solutions Managed IT SolutionsCare managed IT plans with no credit card required, allowing full access to our monitoring and support features.
How quickly do you respond to service requests?
Our average response time is under 60 minutes, with 24/7 U.S.-based support available through phone, live chat, and remote desktop assistance for urgent IT needs.
Reviews (7)
Marshall Financial Group
Jun 08, 2022
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Our partnership with Frank and his team has been great. They are responsive, knowledgeable and are willing to tackle just about anything.
Colleen Kulp
Apr 12, 2022
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We have been partnering with Carisma Managed IT Solutions for over six years. The team at Carisma is knowledgeable and very responsive when we need expert advice.
William Dorn
May 10, 2020
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Been working with Carisma for nearly 20 years and across two different companies. They helped our company grow from a 6 person consulting shop in a house to a global professional services company with multiple offices around the country.
Jim DiVergilis
Mar 08, 2019
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Frank at Carisma formerly I knew as Plantagenet. I had them for 24 years as my email provider and have ALWAYS been successful in helping me. He & this company is GREAT!
Pam Lynch
May 16, 2018
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Carisma is hands down the best around. Their customer service, attention to detail and response time is phenomenal. I have never been disappointed and highly recommend them to anyone searching for computer/IT services.
Lisa Pascoe
May 16, 2018
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Carisma is the best. They always go above and beyond to help get our computer system running with little or no down time. They are "Problem Solvers Extraordinaire"
Alexander Petsis
Apr 17, 2018
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Quality crew right here; smart, knowledgeable and have relied on them for years. Would highly recommend.
