Business Details
29 Years
experience
Your Trusted IT Partner in Honolulu
Since 1997, Pacific Computer has been a trusted provider of comprehensive IT solutions for homes and businesses across Oahu, Hawaii. Our expertise spans onsite computer and network services, data recovery, HP printer repair, and custom-built computing systems tailored to meet diverse client needs. With over 25 years of experience, we prioritize fast, reliable service and maintain a 30-day warranty on all repairs to ensure client satisfaction. Our team supports government and educational institutions with Net 30 terms while offering subcontracting services to national organizations seeking dependable local IT support.We specialize in network infrastructure, office relocations, and advanced technical solutions, including EMR systems and video surveillance, backed by a deep understanding of evolving technology. Our commitment to excellence is reflected in our veteran-owned status and dedication to exceeding customer expectations through personalized service.
Services
Onsite IT Support
Data Recovery
HP Printer Repair
Custom Computers
Computer Repair
Subcontracting
Government IT
Network Cabling
Office Relocation
Website Setup
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of IT expertise since 1997.
- We provide onsite service across Oahu with 30-day warranties.
- We stock local parts for quick HP printer repairs.
- We specialize in data recovery for all business sizes.
- We support government agencies with Net 30 terms.
Services
Onsite IT Support
Our onsite IT support ensures businesses maintain seamless operations with prompt technical assistance. We offer comprehensive IT management and maintenance tailored for small to medium enterprises, allowing you to focus on core business activities while we handle your technology needs. With experienced professionals, we guarantee reliable and efficient service delivery.
Data Recovery
Specializing in data recovery for all storage devices, we help businesses and individuals retrieve lost or damaged files. Our partnership with industry-leading recovery experts ensures advanced solutions for hard drives, servers, and other media, minimizing downtime and preserving critical information for clients across Oahu.
HP Printer Repair
We provide expert repair and maintenance for HP LaserJet and DesignJet printers, stocking hundreds of parts locally for rapid service. Our technicians ensure minimal downtime for businesses reliant on high-performance printing equipment, offering cost-effective solutions and preventive maintenance to extend device longevity.
Computer Repair
From desktops to laptops, our repair services address hardware and software issues with transparent pricing quoted upfront. We handle screen replacements, component repairs, and software troubleshooting, ensuring devices are restored to optimal functionality. Repairs include a 30-day warranty for added peace of mind.
Network Cabling
We design and install network infrastructure using CAT5e and CAT6 cabling, ensuring robust connectivity for businesses. Our services include server rack integration, patch panel configuration, and wall jack installation, supporting scalable and secure IT environments tailored to client operational requirements.
Questions
What IT services do you offer for businesses?
We provide onsite IT support, network management, data recovery, HP printer repair, and custom-built computers tailored for businesses of all sizes.
Do you serve areas outside Honolulu?
Yes, we provide IT services across the entire island of Oahu, including onsite support and equipment maintenance.
Can government agencies purchase services on credit?
Yes, we accept purchase orders from all US government agencies with standard Net 30 payment terms.
What warranties do you offer?
All repairs include a 30-day warranty covering parts and labor, ensuring reliable service and customer satisfaction.
Do you repair both hardware and software issues?
Yes, we handle hardware repairs like screen replacements and software troubleshooting, including virus removal and system reloads.
Are your technicians experienced?
Our team has over 25 years of combined experience supporting IT systems, from legacy equipment to the latest technology.
Reviews (6)
Chris Zakorchemny
Mar 04, 2022
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Dan can fix anything and will help you build your computers based on what you need (so you don't get ripped off). I once had a hard drive that was fried and he was able to get some important documents off of it for me. He's been around for 25+ years in the same location. Definitely recommended.
Brian J.
Feb 05, 2022
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Amazing service and excellent experience in fixing computers. They will let you know up front what you need and if it's going to be too costly for your budget.
Diana S.
Dec 02, 2020
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We always go to Pacific Computer Corporation when we need help with our computers. Dennis Padlock who is the owner is very professional and knowledgeable about anything and everything to do with computer systems, printers, etc. For instance, just last month my internet wasn't working and he installed a part to make it work. He will even give you information for the type of computer to buy, if your computer has run its course. We've purchased computers from Dennis and have been having him fix our computers for over 18 years. He is friendly and has great customer service. His employee is also very helpful as well. We will definitely continue doing business with Pacific Computer Corporation.
John Folk
Nov 03, 2015
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Dan is the man - he has helped us with some urgent issues with our the point of sale computers for our business
Caleb White
Jun 11, 2014
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This guy is awesome. He knows what he's doing and takes care of his customers. All I needed was to use a recovery disk for a few minutes and he was willing to help me out. Excellent service! Thanks!
Miki L.
Mar 02, 2011
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I can't count how many times Dennis and his team have saved my you-know-what. I'm self-employed and my laptop is my life. Without it, I am dead in the water. So, when she freezes up, hiccups or simply konks out, my blood pressure starts to rise. Pacific Computer helps soothe my panic. My experience with them is consistently professional, knowledgeable, fair, empathetic and educational. They love what they do.
Know what they are talking about. And manage to understand your skill level and try and teach you what you need to know to be self sufficient. It's a small, owner-operated shop, well worth supporting.
Know what they are talking about. And manage to understand your skill level and try and teach you what you need to know to be self sufficient. It's a small, owner-operated shop, well worth supporting.
