Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Lubbock, TX
Founded in 2006, Switch IT Support was built on the principle that simplifying technology environments leads to better security, improved efficiency, and maximum productivity. Our mission has always been to partner with clients, understand their unique needs, and deliver enterprise-level, cost-effective technology solutions while creating proactive plans for their future. With over 100 years of combined IT experience across our team, we focus on three core pillars: people, productivity, and protection. Our client-centered approach drives our investments in cutting-edge technologies and talented local leaders who share our vision for exceptional customer service. We specialize in rapid-response IT support, cybersecurity solutions, cloud integration, and enterprise backup systems, serving over 300 businesses across Texas.Our commitment to reliability has earned us the trust of organizations ranging from small businesses to enterprises with 1,000+ employees. We measure success through lasting partnerships, demonstrated by clients who have relied on our services for over a decade. Our team's expertise in modernizing digital workplaces has helped clients achieve 20% reductions in IT overhead while maintaining seamless operations during critical transitions. As a trusted technology services leader in West Texas, we continue to invest in innovative solutions that keep our clients ahead of the curve in an ever-evolving technological landscape.
Services
IT Support
Cyber Security
Cloud Integration
Enterprise Backups
Unified Communications
Technology Consulting
Details
- Year established: 2006
Highlights and features
- We offer 24/7 rapid response and support with guaranteed response times
- Our team has over 100 years of combined IT experience
- We provide proactive IT planning tailored to your business needs
- Client-centered approach with a focus on long-term partnerships
- Recognized as a trusted technology services leader in West Texas
What people say
Excellent service team
Fast response
Reliable partner
Valuable cybersecurity training
Trusted technology partner
Services
IT Support
Our IT support services provide rapid response and guaranteed resolution times for businesses of all sizes. We offer same-day onsite service for calls received before 3pm and tailor programs to specific budgets and operational needs. Our team maintains productivity for entire organizations through proactive maintenance and immediate issue resolution.
Cyber Security
Cybersecurity solutions protect businesses from digital threats with multi-layered defense systems. Our services reduce breach risks by implementing advanced security protocols across networks, helping organizations meet compliance requirements. We provide 24/7 monitoring and protection against evolving cyber threats while maintaining operational efficiency.
Cloud Integration
Cloud integration services optimize business operations through secure, scalable digital environments. We implement cloud solutions that enhance collaboration while maintaining data security. Our expertise includes seamless migration to cloud platforms and integration with existing infrastructure to improve efficiency and reduce operational costs.
Enterprise Backups
Enterprise backup solutions ensure business continuity with reliable data protection and rapid recovery capabilities. Our systems provide constant data protection with fast restoration times. We implement agentless backup architectures that reduce operational costs while maintaining comprehensive security throughout the backup process.
Unified Communications
Unified communications solutions enable seamless connectivity for modern businesses. Our IP phone systems provide advanced features including presence detection, instant messaging, and remote conferencing. These solutions support mobile workforces while maintaining secure communication channels across all devices and locations.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network maintenance, cybersecurity protection, cloud integration, and unified communication systems tailored to small business needs.
How do you handle cybersecurity threats?
Our cybersecurity solutions include 24/7 monitoring, multi-layered protection protocols, and compliance management to reduce breach risks by implementing advanced security measures across networks.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support with guaranteed same-day onsite service for calls received before 3pm.
What areas do you serve?
We serve businesses across Texas with our headquarters located in Lubbock, providing both on-site and remote support services.
How do you ensure data protection?
Our enterprise backup solutions include constant data protection, rapid recovery systems, and agentless architectures that maintain security while reducing operational costs.
Reviews (6)
Chad Bonds
Nov 18, 2021
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Switch IT is a fairly priced very well versed IT company. They respond to problems quickly and take care of it.
Jamie Hinojosa
Dec 21, 2020
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Fantastic support and professionalism. Extremely knowledgeable and responsive. They have been our IT support company for many years and have always been dependable.
Kari Bryant
Feb 01, 2020
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We have been using Switch I.T. for a while now, and are still very impressed with their customer service, promptness, and ability. We have them come on a monthly basis to check all of our stuff and run routine maintenance. They also have been very helpful over the phone if any problems arise beyond their scheduled time. We have been impressed with the affordability of both options as well!
Karen Austin
Jan 12, 2018
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Had a main business computer down.had never used Switch IT before.just made a cold call hoping for the best. They were at my shop within hours and had me back in business that morning. Cost was more than reasonable as well. Highly recommend. Will be using them again when necessary!
Kaitlynn Moralez
May 06, 2016
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Customer Service is out standing! Loved how fast they responded to my call. Will definitely be using this company again! :
Jarvis Lebredo
May 09, 2013
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Avoid this place. Owner is extremely rude and arrogant. Avoid this place. Don't support businesses like this.
