Business Details
35 Years
experience
Emergency
services
Your Trusted IT Partner for Modern Technology Solutions
As a trusted technology solutions partner with over three decades of experience, we empower businesses to achieve greater success through evolving IT solutions. Since our founding in 1991, we've built a reputation as a leader in digital transformation, serving Syracuse and Central New York with customized technology strategies. Our team of certified professionals brings extensive expertise in cybersecurity, cloud solutions, network management, and software development, ensuring our clients remain at the forefront of technological innovation.We pride ourselves on delivering personalized service that aligns with each client's unique business objectives while maintaining the highest standards of security and compliance. With continuous investment in staff training and industry certifications, we guarantee our clients benefit from the most advanced technical knowledge and proactive support available.
Services
Cyber Security Services
Managed IT Services
Cloud Solutions
Microsoft 365 Migration
Network Management
Details
- Year established: 1991
Highlights and features
- We have over three decades of experience in enterprise technology solutions
- Our team maintains continuous industry certifications in cybersecurity and IT management
- We offer personalized solutions tailored to specific business requirements
- Our local presence ensures immediate emergency response capabilities
- We implement proven data protection frameworks with 3-copy backup systems
What people say
Longtime customer
Done a great job
Fantastic team
Highly competent
Excellent advice
Services
Cyber Security Services
Our comprehensive cybersecurity solutions protect businesses from evolving digital threats. Through EDR, MDR, and MSSP services, we implement proactive defense mechanisms that reduce cyber risk while maintaining regulatory compliance. Our expert team provides real-time monitoring and response capabilities that secure your information assets and ensure business continuity. With 24/7 threat detection and incident response planning, we help organizations maintain secure digital operations while meeting changing compliance requirements through regular security audits and staff training programs.
Managed IT Services
Our managed IT services offer complete technology lifecycle management for modern enterprises. From proactive network maintenance to emergency response support, we provide scalable solutions that evolve with business needs. Our team delivers hardware and software management, endpoint protection, and 24/7 monitoring services that maximize system uptime. With flexible service options including onsite assistance and remote management, we ensure seamless IT operations while helping businesses optimize their technology investments through strategic planning and cost-effective solutions.
Cloud Solutions
We enable businesses to transition to modern cloud environments through customized migration strategies and infrastructure planning. Our cloud solutions include Microsoft 365 implementation, hybrid workspace configurations, and secure data storage systems that support remote collaboration. With expertise in multi-cloud integration and virtual workspace deployment, we help organizations achieve operational flexibility while maintaining data security. Our cloud services include email migration, server virtualization, and communication platform implementation that enhance business continuity and remote workforce capabilities.
Microsoft 365 Migration
As certified Microsoft partners, we specialize in comprehensive Microsoft 365 implementations tailored to business requirements. Our migration services include email system conversion, endpoint management configuration, and collaborative workspace setup. We ensure seamless transitions from legacy systems while maintaining data integrity throughout the migration process. Our experts configure advanced security features including information protection and governance policies that enhance productivity while maintaining compliance standards. The service includes ongoing support for Teams implementation, SharePoint integration, and mobile device management systems.
Network Management
Our network management services provide complete oversight of business technology infrastructure through proactive monitoring and maintenance protocols. The service includes endpoint protection, network security configuration, and performance optimization that ensure reliable system operations. We implement layered security approaches combining antivirus protection, patch management, and DNS blocking to create robust defense systems. Our team provides emergency response capabilities, hardware maintenance, and staff onboarding/offboarding procedures that maintain network integrity while supporting business growth through scalable infrastructure solutions.
People
Michael Rost
President
With over three decades of technology leadership, Michael directs ACC Technical Services's strategic vision and operations. His expertise in enterprise IT solutions and commitment to innovation drive the company's continued success in serving Central New York businesses.
Paul White
Vice President of Sales
Leading client relationships for over 20 years, Paul specializes in understanding business technology needs and matching them with customized solutions. His sales leadership ensures clients receive optimal technology investments that align with operational goals.
Eric Verreault
Senior Network Consultant
As lead network architect, Eric brings extensive expertise in cybersecurity and infrastructure design. With industry certifications in network security and system management, he develops robust IT frameworks that protect client data while optimizing network performance.
Stephen Rost
Director of Development and Marketing
Stephen oversees software development and digital strategy with a focus on innovative technology solutions. His leadership in custom application development and client communication enhances the company's service offerings and market presence.
Michelle Rost
Controller/HR Administrator
Managing financial operations and HR functions, Michelle ensures organizational efficiency and compliance. Her oversight of accounting processes and employee relations contributes to the company's professional standards and long-term stability.
Questions
What industries do you serve?
We work with diverse organizations across Central New York including healthcare providers, financial institutions, educational facilities, and manufacturing businesses with specialized technology requirements.
Do you provide emergency IT support?
Yes, we offer after-hours emergency services for critical IT issues with priority response to minimize business disruption and system downtime.
Are you compliant with New York State data protection laws?
We help businesses meet SHIELD Act requirements through comprehensive security assessments and implementation of mandated data protection measures.
How do you handle data backup and recovery?
We implement a 3-copy backup strategy with onsite and offsite storage plus virtual shadow copies to ensure complete data protection and rapid recovery capabilities.
Can you help with cloud migration?
Yes, our certified Microsoft partners specialize in cloud solutions including email migration, server virtualization, and hybrid workspace implementation for seamless transition to modern IT environments.
Do you offer staff cybersecurity training?
Yes, we provide comprehensive security awareness programs that include phishing simulations and staff education to reduce organizational cyber risk exposure.
Reviews (1)
Jeff Pinard
Jul 14, 2018
Report
We are a long time customer and they have always done a great job. If you are a small to mid size company looking to outsource your IT or just supplement it, these guys are great. Highly Recommend!
