Business Details
21 Years
experience
Open 24/7
always available
Professional Computer Repair Services in Hickory
Union Square Computers was founded in January 2005 by Ed Cooper and Chuck Simmons to address the growing demand for professional computer and web solutions in the Unifour area. With over two decades of combined experience, we specialize in delivering tailored services for both businesses and individual clients across Hickory, Conover, Newton, and Claremont, NC. Our expertise spans computer repair, Apple device services, data recovery, web design, and digital marketing, ensuring comprehensive technical support. We prioritize clear communication, translating complex technical concepts into accessible language to empower our clients. Our commitment to local communities is reflected in our convenient location and reputation as a trusted resource for reliable, personable service.We offer same-day and next-day repair options, a 10% discount for students, educators, seniors, first responders, veterans, and active military personnel, and maintain a strict 'no fix, no charge' policy for electronics repairs. Our team's longevity and focus on client education distinguish us in an industry often dominated by impersonal technical support. By maintaining transparency in pricing and service expectations, we build lasting relationships with clients who value expertise delivered with integrity.
Services
Computer Repair
Web Design
Data Recovery
Apple Device Repair
Digital Marketing
Computer Building
Game Console Repair
Phone Repair
Web Development
SEO Services
Details
- Year established: 2005
Highlights and features
- We've served Hickory communities for over 18 years with personalized IT solutions
- Our team communicates technical details in plain, accessible language
- We offer same-day and next-day repair options for urgent needs
- We maintain a strict 'no fix, no charge' policy for electronics repairs
- We provide 10% discounts for students, educators, seniors, and first responders
What people say
Kind, quick, knowledgeable
Saved all my data
Avoided expensive replacement
Explained everything clearly
Prompt text updates
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. We diagnose and fix problems ranging from malfunctioning components to operating system errors. With experienced technicians, we ensure minimal downtime while maintaining data integrity through proper backup procedures.
Web Design
We create custom websites that reflect brand identity while ensuring mobile responsiveness and user-friendly navigation. Our designs incorporate SEO best practices and integrate with content management systems for easy updates. We focus on creating visually appealing interfaces that convert visitors into customers through strategic layout and functionality.
Data Recovery
Our data recovery specialists retrieve lost files from failed storage devices using advanced tools and cleanroom facilities. We handle hard drive crashes, accidental deletions, and corrupted media while maintaining strict confidentiality. The process includes diagnostic evaluation followed by recovery attempts with transparent progress updates.
Apple Device Repair
We specialize in Apple product repairs including MacBooks, iPads, iPhones, and Apple Watches. Services range from screen replacements and battery swaps to logic board repairs. We use genuine parts where possible and maintain expertise in macOS and iOS systems to ensure proper functionality post-repair.
Digital Marketing
Our digital marketing services include pay-per-click advertising, social media management, and search engine optimization. We develop targeted campaigns to increase online visibility and customer engagement. The approach combines analytics-driven strategy with platform-specific optimization to maximize return on investment for local businesses.
People
Ed Cooper
Co-Founder
Ed Cooper co-founded Union Square Computers in 2005 with Chuck Simmons. He specializes in computer diagnostics and repair, known for his ability to explain technical issues clearly. With over 18 years of local service experience, he focuses on client education and problem prevention.
Questions
What computer repair services do you offer?
We handle hardware repairs, software troubleshooting, virus removal, data recovery, and system upgrades for both PCs and Macs.
Do you repair Apple devices?
Yes, we specialize in Apple product repairs including MacBooks, iPads, iPhones, and Apple Watches with same-day service options.
What web design services are available?
We create custom websites with SEO optimization, content management systems, and mobile-responsive designs tailored to business needs.
Are there discounts available?
We offer a 10% discount on labor for students, educators, seniors, first responders, veterans, and active military personnel.
What areas do you serve?
We primarily serve Hickory, Conover, Newton, and Claremont, NC with local pickup/drop-off options available.
Do you offer after-hours support?
While our store hours are 8-5 Mon-Fri, we often respond to texts and emails outside regular business hours for urgent matters.
Reviews (3)
Valerie Joiner
Mar 07, 2024
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I am new to this area (I'm from Florida) so I was in search of a good trustworthy reliable computer company. The first company I contacted was "Union Square Computers" and I am so glad I did. They were kind, patient (I don't know a thing about fixing computers or in my case, my laptop) and the price was a lot lower than I thought it would be. I made contact with Ed Cooper. He was very patient with my many questions and fixed my laptop ASAP. I would highly recommend him and this company for any computer or laptop fixes. Thanks so much Ed, you get five ***** stars from me. Valerie J.
Doreen Cox
Apr 26, 2016
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It is so hard to find hard working honest knowledgeable people in any field you will find it here. Very knowledgeable
Anthony Alderman
May 24, 2015
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Ed and Fred at Union Square Computers are awesome. They know their stuff, a friendly, and do what they say they will. I had Ed set-up a work station for my new employee and he took me through each step flawlessly. They have also replaced a hard drive on my laptop and a screen on my ipad. They've exceeded expectations on each job.
