Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Hickory, NC
Select Tech is a Veteran-owned small business that has served the community for twenty years. Established in 2002, we deliver the same professionalism demonstrated by military personnel through reliable IT solutions. Our trained team prioritizes customer needs, offering services ranging from computer and mobile device repairs to enterprise IT support for businesses, nonprofits, and government clients. We specialize in Microsoft Active Directory rollouts, disaster recovery, firewall configurations, and cybersecurity compliance.Our mission, rooted in founder David Willis' values of integrity and excellence, extends to supporting veterans through the VA's Visual Impairment Services Team. With over 15 years of experience in North Carolina, we provide cost-effective, timely support while maintaining a team-based approach that ensures consistent service availability.
Services
IT Support
Computer Repair
Phone Repair
Cybersecurity Compliance
Network Infrastructure
Data Recovery
Malware Removal
Cloud Services
Emergency IT Support
Veteran Services
Details
- Year established: 2002
Highlights and features
- 15+ years of local IT expertise with same-day service availability
- Team-based approach ensures consistent support availability
- 24% cost savings compared to industry averages
- Specialized cybersecurity compliance solutions for dealerships
- Veteran-owned business with government contract experience
What people say
Efficient and professional service
Knowledgeable and eager to help
Best computer repair in Hickory
24-hour emergency response
Cost-effective IT solutions
Services
IT Support
Comprehensive IT support covering network infrastructure, server maintenance, and cybersecurity for businesses of all sizes. Our services include disaster recovery planning, cloud integration, and compliance management tailored to dealership requirements. With 15+ years of experience, we ensure system reliability while offering cost-effective solutions that reduce operational downtime.
Computer Repair
Professional computer and laptop repair services addressing hardware failures, software issues, and data recovery needs. Our technicians handle diagnostics, component replacement, and system optimization with a $50 diagnostic deposit that applies toward final repairs. Most repairs completed same-day with guaranteed quality assurance.
Cybersecurity Compliance
Specialized compliance management for automotive dealerships meeting FTC Safeguards requirements. Our portal automates regulatory tracking while providing cybersecurity training and threat demonstrations. Services include employee training modules, breach prevention systems, and compliance reporting tools that reduce legal risks and enhance customer trust.
Phone Repair
Expert smartphone and tablet repair services for cracked screens, battery replacements, and charging port issues. We service all device manufacturers with pricing based on model specifications. Most repairs completed within 24 hours using premium replacement parts while maintaining data integrity during service.
Network Infrastructure
Complete network solutions including wired/wireless infrastructure installation, VOIP systems, and performance optimization. Our services cover router configuration, cabling, and cloud integration for businesses transitioning from legacy IT providers. We ensure seamless connectivity while maintaining enterprise-grade security protocols.
People
David Willis
Founder & CEO
Veteran entrepreneur with 20 years of IT industry leadership. Established Select Tech in 2002 to bring military-grade professionalism to civilian technology services. Oversees strategic operations while maintaining core values of integrity and customer commitment.
Chris
Senior Tech
Experienced technician specializing in enterprise IT support and network infrastructure. Provides on-site solutions for business clients while managing complex system integrations. Recognized for rapid problem resolution and client communication skills.
Tony
Senior Tech
Certified IT professional with expertise in cybersecurity compliance and dealership-specific technology solutions. Implements data protection systems while conducting cybersecurity awareness training for automotive industry clients.
Michael Hunter
Ethical Hacker
Security specialist focused on penetration testing and threat analysis. Develops proactive cybersecurity measures through simulated attack scenarios and vulnerability assessments for business clients across multiple industries.
Ryan
Ethical Hacker
Cybersecurity analyst with expertise in malware detection and network defense strategies. Collaborates with compliance teams to strengthen data protection systems while providing technical demonstrations of emerging cyber threats.
Questions
What IT services do you offer for small businesses?
We provide network management, cybersecurity compliance, cloud integration, and emergency IT support tailored to small business needs with guaranteed response times.
Do you repair all phone brands?
Yes, we service all major smartphone brands including Apple, Samsung, and Google devices with same-day screen and battery replacement options.
Are cybersecurity audits included in compliance services?
Our dealership compliance package includes cybersecurity risk assessments, employee training modules, and breach prevention systems to meet FTC requirements.
What are your repair pricing options?
Computer repairs start with a $50 diagnostic deposit. Phone/tablet repairs vary by device model with transparent pricing provided before service begins.
Do you offer after-hours emergency support?
Emergency IT services are available for critical system failures with priority response for contracted clients during and after regular business hours.
How quickly can you complete device repairs?
Most phone and computer repairs are completed same-day. Complex repairs requiring specialized parts typically finish within 24-48 hours with loaner device options available.
Reviews (6)
Hoyle Auto Sales
Jun 20, 2022
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I had my cell phone fixed. They were quick, friendly and cheaper than anywhere else. My phone is fixed and working better than before. I strongly recommend Select Tech Solutions.
Lenore Alnutt
Mar 08, 2022
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Select Tech is a great IT company. Their techs are very knowledgeable and respond quickly to help requests. All members of their team are very friendly and capable. I highly recommend them and have been dealing with them for over 6 years.
James Scott
Mar 08, 2022
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Brought my older laptop into store and was very pleased with the turn around time and the honesty of the technicians. I ended up buying a new laptop and everything was moved over correctly and they even took the time to show me everything upon pickup. I was referred by a friend and I will be back for sure. THANK YOU!
Megan Black
Feb 06, 2022
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Best place hands down for screen replacements. Excellent customer service and communications from Amber with all my questions.
Jelly Fish
Feb 05, 2022
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I always get super quick service and all of the employees are very friendly with me. This is my go to place for my iPhone repair. Love select tech!
Chelli Whelan
Jan 25, 2022
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We have had 3 iPhone screens repaired here. The cost recently went up which is unfortunate. However, the work has always been done well and efficiently.
