Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in North Idaho
Since 1999, Sandpoint Computers has been North Idaho's trusted technology partner for small and medium businesses. Our team delivers tailored IT solutions, including managed services, network security, and 24/7 monitoring to ensure uninterrupted operations. We combine technical expertise with personalized support to create custom packages that align with each client's unique needs and budget. Our flat-rate pricing model eliminates unexpected costs while providing predictable IT expenses. With a focus on proactive maintenance, we help businesses prevent network failures and data loss through continuous monitoring and robust security protocols.Our data backup and recovery systems safeguard critical information, ensuring rapid restoration in case of emergencies. We specialize in remote IT support that resolves issues quickly without requiring on-site visits, minimizing downtime. Our team's deep understanding of evolving cybersecurity threats enables us to implement advanced protection measures against malware, phishing, and unauthorized access. By handling technical complexities, we empower business owners to concentrate on growth while maintaining optimal technology performance. Our commitment to excellence has made us the preferred IT partner for companies throughout Bonner County.
Services
Managed Services
Remote IT Support
VOIP Phone Systems
Email Protection
Network Security
Data Backup
System Recovery
Spam Filtering
Cloud Services
IT Consultation
Details
- Year established: 1999
Highlights and features
- We offer 24/7 network monitoring for uninterrupted operations
- Our flat-rate pricing eliminates unexpected IT costs
- Custom packages tailored to specific business requirements
- Proven expertise in cybersecurity and data protection
- Remote support resolves issues 75% faster than on-site visits
What people say
Responsive to our needs
Go the extra mile
Network always running
Save time and money
Expert technical support
Services
Managed Services
Our managed services provide continuous network monitoring and maintenance for businesses in Bonner County. This proactive approach prevents downtime through 24/7 system oversight and immediate issue resolution. Clients benefit from predictable costs and dedicated support that adapts to evolving technology needs.
Data Backup
We implement comprehensive data protection systems that safeguard critical business information. Our offsite server storage ensures rapid recovery during emergencies while maintaining daily operational security. This service protects against data loss from hardware failures, natural disasters, or cyber threats.
Network Security
Our security solutions protect businesses from malware, phishing attacks, and unauthorized access. We implement advanced firewall protection, regular system updates, and password management protocols to maintain secure network environments for North Idaho companies.
Remote IT Support
This service provides immediate technical solutions through remote network access. Businesses receive rapid problem resolution without waiting for on-site technicians, minimizing operational disruptions while maintaining enterprise-level IT support standards.
Email Protection
Our email security service blocks spam, viruses, and phishing attempts while ensuring legitimate communications flow uninterrupted. The system includes data encryption and message tracking features to maintain secure business correspondence.
Questions
What IT services do you offer for small businesses?
We provide managed services, network security, data backup, remote support, and email protection tailored to small business needs.
Do you provide 24/7 technical support?
Yes, our 24/7 monitoring and support ensure immediate assistance for network emergencies at any time.
How do your managed services save money?
Flat-rate pricing eliminates unexpected costs while proactive maintenance prevents expensive system failures and downtime.
What areas do you serve?
We primarily serve businesses in Bonner County and throughout North Idaho.
Can you help with network security?
Yes, we implement comprehensive security measures including firewalls, updates, and malware protection for business networks.
How quickly can you resolve IT issues?
Remote support typically resolves problems 75% faster than traditional on-site service methods.
Reviews (5)
Debbie Williams
Jun 18, 2022
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Sorry, but very disappointed in this service. Asked up front if they could update my older Apple & told them I wanted to load the latest Adobe software. They said they could do it. No storefront, so had to meet them somewhere to hand over equipment. Got my computer back & come to find out after trying to load the software, it couldn't load because I did not have the latest iOS. They did not tell me it would not accept the latest iOS, so they loaded an older version. I would not have spent the $ to upgrade the hardware if I still couldn't get the software I wanted. I felt cheated.
Zebee Lou
Feb 17, 2022
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Sandpoint Computers is very responsive and helpful! They assisted us with getting new internet set up at our home office and installed a internet bridge, I am grateful for their knowledge, help and fast response! I highly recommend them for any computer or networking need!
Erica Dunn
Nov 20, 2021
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Jens is super knowledgeable about so many different types of resources for just about everything you could possibly need. He got our business all set up for efficient and effective operations as far as tech goes. They're really responsive and always kind/courteous. Highly recommend. Ten thousand stars.
Carol Bauer
Apr 24, 2020
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I was unable to connect to the internet after installing Windows 10. I thought there was a hardware problem so I took the computer into Sandpoint Computers ready to pay the full costs. However, Jack fixed the problem within 10 minutes and wouldn't charge me for the service. I am very grateful!
Snowy Farm
Dec 02, 2019
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Our main computer went down in the middle of a massive deadline, Sandpoint Computers got us back in business quickly! Budget friendly too! Highly recommend them.
