Business Details
11 Years
experience
Emergency
services
Your Trusted Computer Repair Experts in Coeur d'Alene
CDA Computer Guru has been serving the Coeur d'Alene region since 2015 with comprehensive computer repair and IT solutions. Our certified technicians deliver both in-store and on-site services for residential and business clients across Coeur d'Alene, Post Falls, and Hayden. We specialize in hardware diagnostics, virus removal, data recovery, and system optimization using industry-standard tools and security protocols. Our team maintains strict confidentiality while handling sensitive data and prioritizes rapid response times for emergency situations. We offer remote support through encrypted connections to address common technical issues without requiring physical visits. For business clients, we provide network setup, peripheral installation, and offsite backup solutions tailored to minimize operational downtime. Our technicians undergo rigorous vetting to ensure technical expertise and adherence to privacy standards. We maintain transparency in all service processes, allowing clients to observe remote repair work in real time. Our service model combines 24-hour scheduling availability with same-day diagnostics capabilities. We focus on long-term system protection through anti-virus software installation and automated security updates. Our physical location in Coeur d'Alene serves as both a repair center and customer service hub for walk-in clients.
Services
Computer Repair
IT Services
Data Recovery
Virus Removal
Network Setup
Remote Support
Hardware Upgrades
Offsite Backup
Served areas
- Coeur d'Alene Idaho, Hayden Idaho, Post Falls Idaho
Details
- Year established: 2015
Highlights and features
- We offer 24/7 emergency computer repair services with 24-hour scheduling availability
- Our certified technicians provide both on-site and remote IT support options
- We specialize in secure data recovery and virus removal with encryption protocols
- Our team handles complete network setup and offsite backup system implementation
- We maintain strict privacy standards with real-time remote repair transparency
Associations and certifications
- Association of Computer Repair Business Owners
- CompTia A+
- Microsoft Certified IT Professional
Services
Computer Repair
Our certified technicians diagnose and repair all PC hardware and software issues with same-day service availability. We handle complete system overhauls, component replacements, and performance optimization. Our repair process includes full diagnostics, issue documentation, and client consultation before proceeding with fixes.
Data Recovery
We specialize in recovering lost or damaged data from various storage devices using advanced recovery tools. Our technicians handle hard drive failures, accidental deletions, and system crashes while maintaining strict data confidentiality. We provide success rate assessments before initiating recovery operations.
Virus Removal
Our security experts eliminate viruses, malware, and ransomware from infected systems using industry-leading detection tools. We perform complete system scans, threat removal, and security reinforcement. Post-removal services include anti-virus installation and security protocol implementation to prevent future infections.
Network Setup
We design and implement secure business network configurations with ongoing maintenance support. Our services include router configuration, firewall setup, and device integration. We optimize network performance while ensuring data protection through encrypted connections and access controls.
Remote Support
Our encrypted remote access technology enables real-time troubleshooting of software issues without physical visits. We provide system optimization, software updates, and security patches through secure connections. Clients can observe all repair activities during remote sessions for complete transparency.
Questions
What computer brands do you repair?
We service all PC makes and models including Dell, HP, Lenovo, and custom-built systems.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency support with technicians available for urgent issues.
Can you recover data from failed hard drives?
Our specialists use advanced tools to recover data from most damaged storage devices.
Do you support business network infrastructure?
Yes, we handle complete network setup, maintenance, and security for businesses.
What payment methods do you accept?
We accept major credit cards, debit cards, and business checks for our services.
How quickly can you respond to service requests?
We typically schedule service calls within 24 hours of initial contact.
Reviews (16)
Randy Vanklaveren
Oct 20, 2022
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I had a very positive experience getting my older pc switched to my new pc. Chad did an excellent job of keeping me informed during the process and was very helpful in making me feel comfortable getting started on my new equipment. The service was fast, polite and affordable. I would recommend this store for any problem you may experience with your computer, network or printer issues. Well done! Thanks for the prompt, quality service. Ill be back!
Laura Hamblen
Aug 05, 2021
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This place appears to be closed down. Didn't want to leave a negative review but it's disheartening that they didn't bother to. update their google. and we wasted our time driving to cda
Cda Home Acres
Jan 07, 2019
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At Computer Guru in Coeur d' Alene, Corey is amazing. He's kind, polite, fast and very smart at workarounds. I Recommend Him / Computer Guru Highly. (President / CEO local CDA Company.)
Steven Johns
Dec 09, 2018
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My computer randomly stopped working one day so I called computer guru for help. Corey was able to diagnose the issue and replace my faulty hard drive in the same day. He was super friendly and was extremely knowledgeable on the hardware.
Bonnie Curnock
Feb 28, 2018
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The "Gurus" did a great job fixing my beloved old MAC Pro. Prices were fair for what had to be done and they were very honest on the labor. Corey is absolutely the nicest and really knows his stuff! Love the "cave" they work in downstairs! My kinda place. : Thanks again guys!
Kathy Johnson
Feb 02, 2018
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They actually fixed my computer after System Restore "fixed" it. They even charged me less and had my computer back to me ahead of when they said. System Restore broke the wireless cable and tried to fix it with black tape while they SOLD me a wireless part to plug into the computer. Thank you Computer Guru guys for NOT taking advantage of an older person on disability just because she does not understand all of the tech talk.
Matthew Sterkel
Apr 28, 2016
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These guys are a life saver for me! I live and work 2 hrs south of them but my family lives up there. I am the computer guy of the family so every little issue they call me. Anything major such as a harddrive replacement, my parents buying new box and need everything transferred etc. stuff I really don't have time to drop everything and deal with the problem, these guys take care of it. There prices are good and anyone who thinks other wise can have there opinion.
For some reason people feel that they can buy a new box for $500 but do not want to pay computer techs the time to trouble shooting and fixing the issue. You pay your mechanic a good amount the computer guys are worth just as much. After all it's your data. These guys are great and would swear by them.
For some reason people feel that they can buy a new box for $500 but do not want to pay computer techs the time to trouble shooting and fixing the issue. You pay your mechanic a good amount the computer guys are worth just as much. After all it's your data. These guys are great and would swear by them.
Jeff Allen Dahmer
Dec 05, 2015
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Excellent experience! Awesome customer service! Chad was fantastic, courteous and smart! He helped my wife and I with our Apple iMac desktop, answered all of our questions and was extremely patient and understanding of we "non-computer" people. He did everything he promised in an extremely timely fashion. I cannot emphasize enough the recommendation to patronize his store. Computer Guru will take care of you and all your computing needs. Chad, you sir are the man! Thanks again for securing our computer and helping us to stay safe and future forward. Customers for Life***** Best wishes and Cheers!
Aleksandr Lutsenko
May 07, 2015
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No no no no. I took in a 4 month old laptop with a cracked screen. the battery was fresh and new like only a new laptop has. picked it up and he had to plug it in to show it to me -- makes sense, since it was there over a week. didn't make me suspicious at all. guy seemed like a nice kid. get it home, plug it in and the battery wouldn't charge. can't charge. won't hold a charge for 3 seconds! I called him and he tells me it's a coincidence.
I said OK this is a pretty new machine and the battery would hold for over an hour w/ constant use and now nothing and you say it's a coincidence? He said batteries can go bad. no shame! nothing I can do since I didn't prove it while I was there! PLEASE use this shop with caution!
I said OK this is a pretty new machine and the battery would hold for over an hour w/ constant use and now nothing and you say it's a coincidence? He said batteries can go bad. no shame! nothing I can do since I didn't prove it while I was there! PLEASE use this shop with caution!
Kristin G.
Oct 24, 2014
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I worked with a young guy named Chad. He had amazing customer service and went out of his way to make calls and get us estimates to replace my laptop screen that my 4 yo busted. He did diagnostic tests to make sure it was only my screen that was busted and not the whole computer. We took it in on Monday afternoon and got it back by Thursday afternoon. Super quick and communication was awesome. Labor and replacement of laptop screen totaled $180.90. Not bad! I would definitely recommend this place to anyone needing a computer fixed.
Rich May
May 31, 2014
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Best computer repair and maintenance business in the northwest. They take care of our medical office quickly and efficiently! I highly recommend them. They are also HIPAA compliant!
Nina Lee
Nov 23, 2013
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I love these guys! They were super friendly and patient with me as I tried to explain what had happened to my computer. They offered to diagnose my computer for free, which nobody else had offered. The Gurus were able to fix my computer super fast! This is the fastest my computer has run in two years! I highly suggest using them!
Paul R.
Aug 28, 2012
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Very disappointed in this establishment. They had my computer for OVER A MONTH and couldnt even diagnose the problem. Poor communication from the manager and complete lack of professionalism. I would not reccommend this business to anyone with a computer problem. Rating: 0 out of 5 stars.
Heather
Nov 15, 2010
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Computer Guru worked on my computer and provided the best support and service I have ever had for my computer. They fixed my problem fast and were much cheaper than the other shops in town. They were very friendly and explained everything so I could understand without using too much jargon. I used to use Northerspeed and Alert Microsystems, but will now only use Computer Guru since their service and price was so much better.
Nina Lee
I love these guys! They were super friendly and patient with me as I tried to explain what had happened to my computer. They offered to diagnose my computer for free, which nobody else had offered. The Gurus were able to fix my computer super fast! This is the fastest my computer has run in two years! I highly suggest using them!
Steven Johns
My computer randomly stopped working one day so I called computer guru for help. Corey was able to diagnose the issue and replace my faulty hard drive in the same day. He was super friendly and was extremely knowledgeable on the hardware.