Digital One

Business Details

39 Years

experience

Your Trusted IT Partner in Mentor, OH

Digital One has been serving Northeast Ohio's technology needs since 1987. Founded in Robert Busek's home, our company quickly grew to meet demand for computer rentals, sales, and technical support. We operate on core values of Value, Integrity, Personal Service, and simplicity, treating every customer as we'd want to be treated. Our commitment to excellence has earned us a superior Better Business Bureau rating and decades of client trust. We specialize in computer repair, network installation, IT services, and equipment rentals while maintaining a focus on prompt, transparent communication. With over 35 years of experience, we provide nationwide laptop rentals, on-site technical support, and comprehensive IT solutions for businesses and individuals.

Our team prioritizes problem resolution without technical jargon or hidden fees, offering both remote diagnostics and hands-on service. We stand behind our work with a satisfaction guarantee and maintain inventory of new, used, and refurbished computer equipment. Our service area includes Cuyahoga, Lake, and Geauga counties, with additional capabilities extending across multiple Ohio metropolitan areas. Through market fluctuations and technological evolution, we've maintained our founding principle: exceptional service is the foundation of lasting business relationships.

Services

Computer Repair Laptop Rentals Projector Rentals IT Services Network Installation Computer Sales Technical Support Nationwide Rentals On-site Service Remote Diagnostics

Details

Year established: 1987

Highlights and features

We have over 35 years of experience in computer repair and IT services
Our team provides nationwide laptop and projector rentals with fast shipping
We offer both on-site and remote technical support options
All sales include comprehensive service and support from our technicians
Our Better Business Bureau rating reflects our commitment to customer satisfaction

Website

Update Listing

Services

Computer Repair

We repair all major computer brands including HP, Dell, Lenovo, and Toshiba. Our technicians handle hardware issues like DC power jacks, LCD screens, and keyboards, as well as software problems including malware removal. With both in-shop and on-site service options, we accommodate business and home users. Our experience since 1987 ensures reliable solutions for Windows-based systems and network configurations.

Laptop Rentals

Our nationwide laptop rental service features modern equipment from HP, Dell, and Lenovo. Available configurations include Core i3 to i7 processors with memory options from 2GB to 32GB and storage up to 1TB. We offer Windows 7, 8, and 10 operating systems with optional high-end graphics cards. With same-day shipping available to major cities, our rental fleet supports both short-term projects and extended needs.

IT Services

We provide comprehensive IT solutions for businesses including network installation, email configuration, and VOIP telephone systems. Our services cover data backup, internet security, and website hosting with customizable service contracts. With remote diagnostic capabilities and on-site support options, we minimize business downtime. Our technicians maintain expertise with Windows-based networks and enterprise-level technology implementations.

Projector Rentals

Our projector rental inventory includes XGA, HD 720p, and 1080i resolution models from Epson, Sharp, and Viewsonic. Available brightness ranges from 2000 to 5000 lumens for various venue sizes. We offer delivery to major cities with competitive pricing on popular models like the Epson 4000 lumen projector. Our AV specialists assist with equipment selection and setup requirements for business events and presentations.

Computer Sales

We sell new and refurbished computers, projectors, and peripherals at competitive prices. Our inventory includes off-rental equipment with full technical support. For bulk purchases of 20+ units, we provide customized solutions for businesses and educational institutions. With expertise in both current and legacy systems, we help clients select appropriate technology while ensuring ongoing service availability for all purchased equipment.

Questions

What computer repair services do you offer?

We repair all major computer brands, including hardware replacements and software troubleshooting. Services cover DC power jacks, LCD screens, malware removal, and Windows system issues.

Do you offer nationwide equipment rentals?

Yes, we provide nationwide laptop and projector rentals with shipping options to major cities across the United States.

What IT services are available for businesses?

We offer network installation, VOIP telephone systems, data backup solutions, and internet security services for businesses of all sizes.

Are your used computers serviced before sale?

Yes, all used and refurbished equipment undergoes complete technical evaluation and cleaning before being offered for sale.

What are your office hours?

Our office is open Monday-Friday by appointment, with on-site service available Monday-Saturday.

Do you provide remote technical support?

Yes, we offer remote diagnostics and repair services for computer issues when high-speed internet access is available.

Reviews (7)

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Roscoe Gunning

Sep 19, 2021 Report

Amazing Service; Caring, Competent Knowledgeable Staff. I film high school sports and needed a replacement laptop for about two weeks. I live in South Central PA and called a few places on the East Coast! Not only did Bob from Digital One Computer Solutions (DOCS) respond, but his company out did themselves. After speaking with Bob regarding my needs and the specs of the laptop, the very next day the laptop was delivered to my door.

Cost was very reasonable, with the packaging and return instructions extremely easy. DOCS is my number one place for rentals and I dare anyone to give them the opportunity to serve your needs. You will be highly pleased.

Margaret Shero

Sep 08, 2021 Report

If you need a PC fixed ~look no further! My daughter's laptop was both running slow and had a problem with the audio. Bob offered an easy to understand solution and was able to get her up and running quickly. It is such a delight to receive professional, prompt service and to support a local business.

Lisa Huelskamp

Aug 24, 2021 Report

What a wonderful experience! I was in and out within 20 minutes. I showed Bob my issue on my laptop and he he knew within minutes the issue. It was fixed quickly and I was on my way. Thank you Bob! We will definitely be back with any other computer issues that arise.

Susan N.

Aug 16, 2021 Report

Super! Bob is helpful and kind. Computer issues are generally stressful and he keeps you calm while he fixes the problem. Highly recommend!

Channing Havrilla

Jul 23, 2021 Report

Stopped in for a computer that would not start up. Robert kindly fixed the issue within ten minutes. He was professional, fair and very courteous. Highly recommend!

R. Cline

May 09, 2021 Report

Digital One, Spinach Dr., Mentor Ohio service is the best. They are responsive, call back, after hours they actually answer the phone, service for personal computers is completed as quickly as possible and usually they have the unit available the same day. On a scale of 1 to 10 (one is terrible and 10 is the BEST) - DIGITAL ONE, MENTOR OHIO IS A "10" (THE BEST). Their service, communication, follow up and how they educate the not so technical customer is awesome. Thank you for your service. Everyone is professional and customer focused. Renee

Laura B.

Apr 13, 2021 Report

I always recommend Digital One to my friends who are looking for exceptional and honest service. It's kept me going back to them for all of my computer service needs for the last ten years. Digital One goes above and beyond to resolve issues in a timely manner and for a reasonable price. Bob and his team are the best!