Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Nashville
Founded in 2006, Tech Pros has established itself as Middle Tennessee's premier provider of comprehensive IT solutions. Our journey began with a vision to transform technology challenges into seamless opportunities for businesses and residential clients alike. Through strategic growth, including the acquisition of Franklin's Computer Doctor in 2007, we've expanded our capabilities while maintaining our core philosophy of integrity-driven service. Our team of certified technicians brings decades of combined experience in computer repair, network management, and data security, serving Nashville, Franklin, Brentwood, and surrounding areas.We differentiate ourselves through proprietary diagnostic processes, state-of-the-art data recovery solutions, and a client-centric approach that prioritizes clear communication and lasting relationships. As technology evolves, we continuously enhance our offerings to include cutting-edge solutions like cloud computing, virtualization, and VOIP systems while maintaining our foundational commitment to accessible, reliable support. Our reputation as trusted 'computer gurus' stems from consistent delivery of value-driven services that address both immediate technical needs and long-term business objectives.
Services
Managed IT Services
Data Recovery
Computer Repair
IT Consulting
Network Security
Cloud Computing
VOIP Phone Systems
Remote Support
Business Network Maintenance
Computer Virtualization
Details
- Year established: 2006
Highlights and features
- We offer 24/7 managed IT services for business continuity
- Our proprietary diagnostic processes ensure efficient repairs
- State-of-the-art data recovery lab with specialized equipment
- Certified technicians with 15+ years of local experience
- Customized network security solutions for diverse industries
What people say
Fantastic service
Highly recommend
Professional technicians
Prompt assistance
Patient explanations
Services
Managed IT Services
Tech Pros' Managed IT Services provide comprehensive network oversight for businesses of all sizes. Our proactive approach includes continuous monitoring, security updates, and system optimization to prevent issues before they occur. Clients benefit from predictable costs, improved uptime, and access to our team of certified IT professionals available 24/7.
Data Recovery
Our specialized data recovery services utilize advanced equipment to retrieve lost information from damaged storage devices. The state-of-the-art lab handles everything from accidental deletions to hardware failures, with technicians experienced in recovering data from various drive types while maintaining strict confidentiality protocols throughout the process.
Computer Repair
Tech Pros offers both in-store and on-site computer repair services for residential and business clients. Our certified technicians diagnose and fix hardware/software issues using proprietary workflows that ensure consistent quality. Services range from virus removal to complete system overhauls, with clear communication throughout the repair process.
Network Security
Our network security solutions protect businesses from cyber threats through multi-layered defense strategies. Services include firewall configuration, intrusion detection, and regular security audits. We implement customized protection plans that evolve with emerging threats while ensuring compliance with industry-specific security requirements for healthcare, finance, and legal sectors.
Remote Support
Tech Pros' remote support service provides immediate technical help through secure online connections. This solution offers same-day assistance for urgent issues without requiring physical device transport. Our technicians guide users through troubleshooting steps while maintaining clear communication about each action taken during the support session.
People
Jay Clements
Director of First Impressions
As Franklin native Jay Clements leads client interactions with his approachable demeanor and technical knowledge. He ensures every customer receives personalized attention while coordinating service delivery across Tech Pros' Nashville operations.
David Molteni
Lead Technician
David Molteni combines deep technical expertise with exceptional customer service as Tech Pros' lead technician. His ability to explain complex technical concepts in accessible terms has made him a favorite among clients seeking reliable computer solutions.
Questions
What areas do you service?
We serve all of Middle Tennessee including Nashville, Franklin, Brentwood, Murfreesboro, and surrounding communities with both in-store and on-site services.
Do you offer emergency IT support?
Yes, our 24/7 emergency services ensure immediate assistance for critical business IT issues with remote support available within minutes.
How do remote support sessions work?
Schedule a session by phone, receive a PIN, then connect securely online. Our technicians will resolve issues while explaining each step in plain language.
What payment methods do you accept?
We accept major credit cards and online payments through our secure portal for your convenience.
Are your technicians certified?
All our technicians hold industry certifications and maintain ongoing education to stay current with evolving technology standards.
How quickly can you respond to service requests?
We prioritize urgent cases with same-day remote support options and schedule on-site visits based on issue severity and client needs.
Reviews (3)
Steve M.
Jul 14, 2017
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These guys are legit. I had an issue with my personal laptop and they fixed it with 24 hrs. Super professional, knowledgeable and explained everything they did in a way I could understand.not some computer jargon. A little pricey, but who cares.problems fixed and all is good. Nice work fellas!
Katie B.
Sep 24, 2012
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I am SO happy to have found these guys! My normal IT guy is on the West Coast, so after dealing with him on several issues remotely, we decided I needed local support. I Called Tech Pros, they were able to come out the same day, amazing! They got me up and running while waiting for new equipt. to be shipped from my SoCal IT guy, which they later installed for me. I feel comfortable having them coordinate with my West Coast office. they have shown they are very capable. Another plus; their pricing is very reasonable as well. I will definitely use them again for future issues, recommendations as well as purchases. Thanks much.
Robert S.
Apr 22, 2011
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These guys are awsome doing there job. I go there to get parts and they help me if i run into problems. They are in Franklin and Columbia.
