Business Details
Emergency
services
Expert Computer Repair Services in Nashville
Nashville Computer Guru has been providing insured and certified computer repair services since the mid-1990s, specializing in onsite and remote support for homes and businesses across Nashville, Brentwood, Franklin, and Hendersonville, TN. With over 1,200 clients served and media recognition from News Channel 5, WZTV Fox 17, and local radio stations, we prioritize personalized service, rapid response times, and transparent pricing. Our expertise spans hardware diagnostics, software troubleshooting, data recovery, cybersecurity guidance, and hardware upgrades, with a focus on resolving complex issues like blue screens of death, liquid damage, and Apple-specific repairs. We emphasize customer education, preventive maintenance, and ethical practices, including no hidden fees and clear communication about repair limitations. Our 30-day warranty on parts and labor reflects our commitment to quality, while our mobile-first model eliminates the need for retail overhead, ensuring cost-effective solutions.
Services
Computer Repair
Data Recovery
Virus Removal
Network Setup
Hardware Upgrades
Apple Repairs
Emergency Services
Remote Support
Backup Solutions
Cybersecurity Advice
Served areas
- Nashville, Franklin, Brentwood, Bellevue, Hendersonville, TN
Highlights and features
- We offer 14 years of hands-on computer repair experience with transparent pricing.
- Our mobile service model eliminates retail overhead, reducing costs for clients.
- We provide free diagnostics and clear explanations of repair limitations.
- We prioritize ethical practices, including no hidden fees or upselling unnecessary services.
- Our 30-day warranty covers both parts and labor for peace of mind.
Associations and certifications
- A + Certified
What people say
Quick response time
Patient explanations
Reliable solutions
Professional demeanor
Media recognition
People
Tabitha Hawk
Owner & Lead Technician
With 14 years of hands-on experience, Tabitha Hawk founded Nashville Computer Guru to provide ethical, transparent technical solutions. She specializes in complex diagnostics, data recovery, and customer education, maintaining industry certifications while advocating for right-to-repair legislation.
Questions
How much does computer repair cost?
Basic diagnostics start at $125/hour for home visits. Specific repairs like screen replacements range from $200–225, while data recovery begins at $250. We provide detailed quotes after assessing your specific issue.
Do you repair Apple products?
We handle software issues and older Mac models' hardware repairs. For newer Apple devices with proprietary components, we recommend authorized service providers due to repair restrictions and part availability challenges.
Can you recover data from failed drives?
Yes, we offer basic data recovery starting at $250. Severe cases requiring clean-room facilities are handled through our partnership with DriveSavers, with costs typically $800–3,800 depending on complexity.
What are your emergency service hours?
Emergency appointments outside regular hours (Mon-Fri 9:30am-6pm) are available with a $150/hour rate plus $25 surcharge. We prioritize business clients for urgent needs.
Do you offer remote support?
Yes, remote diagnostics and software troubleshooting are available at $100/hour. This service requires functional hardware and internet connectivity for Teamviewer access to your system.
What payment methods do you accept?
We accept major credit cards, checks, cash, and digital payments through PayPal, Venmo, and Cash App for your convenience.
Reviews (5)
Kelsey Leighan Wells
Sep 17, 2020
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Tabitha is amazing! She went out of her way to help me fix an internet/phone issue. Thanks so much for your help!
Steve White
May 06, 2020
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I called Nashville computer Guru Yesterday about noon.Tanatha Hawk arrived 90min later, called me two hours after that and told me my computer was ready. I made arrangements for her to return this morning. She did an excellent job; was very courteous and professional; she "knew" her stuff. A very warm and calm presence, she did a GREAT job.
David Mohr
Tabitha has proven herself to me to be an expert in her field. Her sheer depth of computer knowledge coupled with her prompt, courteous, honest, professional, and very affordable service is what keeps me as a loyal client. I have contracted her to resolve both, my personal and professional, computer issues and I have been thoroughly satisfied and impressed with her every time. I have recommended her services to several friends and colleagues and do so confidently.
Scott Johnston
Tabitha is a top notch Information Technology problem solver. She has helped me on numerous occasions to solve just about every IT problem I have encountered, from networking issues, to problems with programs, or small application fixes. If you need someone for an IT problem, look no further than Tabitha Hawk, otherwise known as the Nashville Computer Guru.
Fred Katz
I have had an annoying issue regarding an older version of AOL hanging up or delayed logons going on now for 6 months. An extremely annoying problem, I hired tech after tech after tech.. and spent more money that I should have chasing this issue. Each tech had a bizarre solution that cost me money, or caused me more problems than I started out with, or just threw up their hands and said they had no clue (but charged me anyway).
One even said the problem was normal I DON'T think so! Some were actually owners of major, local computer repair firms! While here at my home the other night, fixing a new unrelated problem, Tabitha ran the correct tools that actually address connectivity issues and fixed the problem! I couldn't believe my eyes and was ecstatic, almost giddy as this was a nightmare for six months! I took her out to dinner to celebrate. Oh how I wish I had found her first when this problem first started! She knows her stuff!
One even said the problem was normal I DON'T think so! Some were actually owners of major, local computer repair firms! While here at my home the other night, fixing a new unrelated problem, Tabitha ran the correct tools that actually address connectivity issues and fixed the problem! I couldn't believe my eyes and was ecstatic, almost giddy as this was a nightmare for six months! I took her out to dinner to celebrate. Oh how I wish I had found her first when this problem first started! She knows her stuff!