RescuTechs

Our secure remote computer repair service resolves 92% of tech issues without on-site visits. Certified technicians use encrypted connections to fix viruses, software problems, and hardware compatibility. Sessions include real-time monitoring and automatic uninstallation of access tools post-service, ensuring privacy and lasting solutions for Windows and Mac systems.

Specialized virus removal addresses malware, ransomware, and adware infections. Technicians perform deep system scans, eliminate threats, and restore functionality while educating users on prevention. The process includes installing protective software and verifying system integrity to prevent future attacks.

Printer support covers installation, troubleshooting, and connectivity fixes for all major brands. Technicians resolve driver issues, network configuration problems, and paper jams remotely. Services include optimizing print quality and ensuring seamless integration with computers and mobile devices.

Data backup solutions protect against loss through automated cloud storage and external drive configurations. Technicians set up secure backup schedules, recover lost files, and test restoration processes. Services include encryption setup and storage capacity management for personal and business needs.

Comprehensive tech support covers software, hardware, and network issues. Experts assist with email configuration, internet connectivity, and device optimization. Services include step-by-step guidance for users of all skill levels and implementing security measures to prevent recurring problems.

Etsel Skelton founded RescuTechs in 2006, growing it from a local computer repair shop to a national remote IT service. With decades of industry experience, he oversees operations and maintains the company's commitment to customer-centric service.

Most issues resolve within 30-90 minutes. Complex problems may require multiple sessions, but we guarantee no charges unless your issue is fixed.

Yes. We use encrypted connections, require your explicit permission to connect, and automatically remove access tools after each session to protect your privacy.

We accept major credit cards and offer transparent pricing with no upfront charges. Payment occurs only after service completion and approval.

Yes. Our technicians repair all major operating systems, including Windows, macOS, and mobile platforms, with brand-specific expertise for devices like Apple and Dell.

If remote repair fails, we'll discuss alternatives like on-site service or device replacement. You won't be charged if we can't resolve your problem.

All technicians hold multiple IT certifications and have at least 15 years of field experience, ensuring expert solutions for complex technical challenges.

Scott persisted in our companys unique email and website issues and made everything work and work right. Would use again.

Etsel came to my home and was the best! He showed me how to secure all my computer files externally to a cloud base service. He set it up so I don't ever have to manually do anything. I gave him a laundry list of things to fix and they were all done within the hour. I am so grateful.

I had a problem setting up Skype. Skype's customer service did find a major problem with my computer, but I wasn't comfortable having their subcontracted support fix the trouble (in part due to their high prices). So, I called RescuTechs. Etsel fixed the problem easily and didn't find the 'major problems' that "Tezcom" found. I have used RescuTechs and Etsel before and I am happy that I used them again. They are fair, reasonable and can communicate well with the less than computer savvy customer.

After having purchased a new laptop from Dell (never, ever again!), I started having bio issues and my laptop keep recycling to a blue screen. I naturally called Dell, and they had me purchase a "software" contract which apparently was different from my valid hardware warranty. After seven hours on the phone with them, and being hung up on 13 times, I decided they were useless and needed to find another alternative.

I was hesitant to have someone touch my laptop, as we use if for business, none the less take it to their office to fix it. I did a decent amount of due diligence online and decided to try ResucTechs. I called, and the owner, Etsel Skelton, answered the phone. I explained the issue and he came over later that day which impressed me. He checked the entire system and explained that he needed to take it back to the shop in order to back up the system and then re-install.

Two days later he returned the laptop, made a few more adjustments to my personal taste and it has been problem free since. RescuTechs knows what they are doing, do it efficiently at a reasonable cost, and remain there for you should any other issues arise. I would wholeheartedly recommend them.

RescuTechs has been our go-to source for maintaining our home computers for over seven years. The techs are knowledgeable and thorough, and provide timely support at reasonable rates. I sincerely recommend RescuTechs for your computer needs! Tim Hanson Ventura

This company, and especially Edsel, have been a great group to deal with. I have lived in Camarillo for two years, and continually had computer problems with both my computer and my grandson's. I have dealt with Staples, rude and useless, and two other companies, also not very cooperative. RescuTechs have been so helpful; friendly staff when calling; quick responses to my needs; assistance with anything related to my computer, and they come to my home so I do not have to drag either laptop to their location.

I worked for a large educational institution for 35 years and always had quick assistance and now I can count on RescuTechs. for quick assistance. Edsel is patient answering my questions; assisting me in processes; and is totally helpful in every way. My stress over computers is over. My rating would be six stars for the absolute best and more.