Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Anchorage
Established in 1999, Alaska Computer Doctor has served Alaskan residents and businesses with comprehensive technology solutions. Our team specializes in computer hardware, software, and networking services, offering emergency repairs, malware removal, data protection, and custom builds. We prioritize customer satisfaction through prompt service, transparent pricing, and a commitment to resolving issues efficiently. Our technicians are available 24/7 to address urgent needs, ensuring minimal downtime for clients. With over two decades of experience, we combine technical expertise with personalized service to meet diverse IT requirements.Our focus on quality workmanship and client-centric policies, including a satisfaction guarantee, has earned us long-term trust. We serve both residential and commercial clients across Alaska, adapting to evolving technological challenges. Our approach emphasizes clear communication and tailored solutions to meet individual client needs. By maintaining round-the-clock availability and competitive pricing, we aim to be the go-to IT partner for Alaskans. This dedication to reliability and excellence continues to drive our mission in supporting local communities.
Services
Computer Repair
Malware Removal
Data Backup
Networking Solutions
Custom Builds
Virus Protection
Hardware Upgrades
Emergency Support
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency computer repair services with immediate response.
- Our technicians guarantee complete satisfaction with every service call.
- We provide the fastest turnaround for IT repairs in Anchorage.
- Our team has over 20 years of experience supporting Alaskan businesses.
- We deliver transparent pricing with no hidden fees for all services.
What people say
Quick turnaround
24/7 availability
Satisfaction guarantee
Expert technicians
Transparent pricing
Services
Computer Repair
We diagnose and fix hardware and software issues for Windows and Mac systems. Our technicians handle component replacements, system optimization, and performance upgrades. Clients receive same-day service for urgent repairs across Anchorage.
Malware Removal
Our specialists eliminate viruses, spyware, and ransomware from infected devices. We implement security measures to prevent future attacks while preserving client data integrity. Services include full system scans and security software installation.
Data Backup
We create customized backup solutions using external drives, cloud storage, or network systems. Our team also recovers lost files from damaged storage devices with advanced recovery techniques for critical business data.
Networking Solutions
We install and secure wired/wireless networks for homes and offices. Services include router configuration, firewall implementation, and network performance optimization to ensure reliable connectivity for multiple devices.
Custom Builds
Our experts design high-performance gaming and workstation computers tailored to client specifications. We source premium components and provide full system testing to ensure optimal functionality for demanding applications.
Questions
What computer services do you offer in Anchorage?
We provide hardware/software repairs, malware removal, data backup, networking solutions, and custom computer builds for both Windows and Mac systems.
Are your technicians available after hours?
Yes, our 24/7 emergency service ensures technicians respond to urgent requests at any time, including nights and weekends.
Do you offer on-site computer repair?
We provide mobile services to your location in Anchorage for most computer issues, eliminating the need to transport equipment.
What pricing options exist for repairs?
Our standard labor fee is $139 per visit with parts charged separately. We offer transparent pricing with no hidden fees.
How quickly can you complete repairs?
Most standard repairs finish within 24-48 hours. Emergency cases receive priority scheduling for faster turnaround.
Reviews (5)
Caleb Schneider Youn
Apr 09, 2022
Report
James was beyond helpful even though it was just a phone call estimate for my MacBook pro! Recently, I spilled coffee on my MacBook and called him up to see how much it would cost to have him repair and when I could have it by and with no hesitation he gave me all the information I needed to know. Thanks a lot man!
Mary Broady
May 24, 2021
Report
I called AK Computer Doctor yesterday and was told that I would be hearing from him between 2pm and 5pm today, 6/2/21. On the dot at 2pm he called to tell me that I would more than likely hear from him in an hour or less. I did hear from him during that time frame! So happy and shocked at the same time! In today's world for a business person to do something like that is almost unheard of; to do exactly what they say they are going to do.
I have become so accustomed to not expecting punctuality, professionalism, pleasant personality, knowledge and just plain niceness. The AK Computer Doctor comprises all those things and more! What an Anchorage treasure! I will be calling him whenever I have a problem with my computer from today on! Thank you so much for fixing my problem in record time and for the great advice about back-ups. :
I have become so accustomed to not expecting punctuality, professionalism, pleasant personality, knowledge and just plain niceness. The AK Computer Doctor comprises all those things and more! What an Anchorage treasure! I will be calling him whenever I have a problem with my computer from today on! Thank you so much for fixing my problem in record time and for the great advice about back-ups. :
Gary Brawley
Apr 16, 2020
Report
James did an outstanding job diagnosing a motherboard problem that killed my too old desktop computer. The system had a Raid 0 pair of hard drives that also had some issues. While my emergency required me to get a new machine, he managed to recover the Raid 0 drives and really streamlined the setup of the new machine. Make sure to back up the Raid 0 drives! Thanks for the help, James.
Artavios
Oct 11, 2019
Report
I had originally taken my laptop to another local shop for some issues involving the rig clicking on it's own. After weeks of literally no progress and no info or updates ever, I finally asked for my laptop back. I searched around and found Computer Doctor. Seeing the good reviews I checked these guys out. Set up an appointment and BOOM. He kept me up to date with progress and developments and responded to what I asked for with over the top service.
He apologized for being "slow" which was taking one week to get the issue fixed as well as some other damage the other shop had caused that he had to order a special tool to fix. No extra charge for that extra work either. I wish I could give more than 5/5. This guy is THE GUY to go to.
He apologized for being "slow" which was taking one week to get the issue fixed as well as some other damage the other shop had caused that he had to order a special tool to fix. No extra charge for that extra work either. I wish I could give more than 5/5. This guy is THE GUY to go to.
Elizabeth Morton
Apr 29, 2017
Report
This is the best computer company I have ever dealt with. They are always well dressed, polite, professional, and VERY patient when answering questions. I like that you can call them whenever you have questions. They DO call you back, and DO contact you if they are going to be a few minutes late because the previous appointment ran over. I would HIGHLY recommend this company to anyone. They DO leave you happy when they leave!
