Business Details
32 Years
experience
Emergency
services
Trusted IT Support & Managed Services for SMBs
Weston Technology Solutions has been serving the Pacific Northwest since 1994, delivering proactive technology support to small and medium-sized businesses. Our team prioritizes both technical excellence and personalized service, ensuring clients' teams remain productive through managed IT services, computer support, and technology consulting. With offices in Anchorage, Alaska, and Bend, Oregon, we specialize in serving professional service companies with 20-250 employees. Our 31-year legacy reflects a commitment to client success, evidenced by 200+ combined years of technical experience and a focus on minimizing downtime through 24/7 support. We distinguish ourselves by understanding technology's human impact, offering tailored solutions that align with business goals.Our core purpose extends beyond technology to bettering lives through community involvement and employee well-being. Client testimonials highlight our reliability, rapid response times, and ability to implement secure, efficient systems with minimal disruption. We provide enterprise-grade support at predictable costs, including cloud solutions, backup systems, and network security. Our approach combines technical expertise with compassionate service, ensuring clients can focus on their core operations while we manage their technology infrastructure.
Services
Managed IT Services
CompleteCare Plans
Cloud Solutions
Network Security
Business Continuity
Tech Support
Data Backup
IT Consulting
Details
- Year established: 1994
Highlights and features
- We offer 31 years of experience in managed IT services for professional service firms
- Our team provides 24/7/365 proactive monitoring and rapid response support
- We implement customized CompleteCare maintenance plans to minimize business downtime
- Our solutions combine enterprise-grade technology with personalized, compassionate service
- We maintain 200+ combined years of technical expertise across our 18-member team
What people say
Excellent customer service
Significant reduction in downtime
24/7 availability
Proactive maintenance
Personalized solutions
Services
CompleteCare Plans
Our CompleteCare maintenance plans provide proactive IT support to minimize business downtime. These comprehensive services include 24/7 monitoring, predictive maintenance, and rapid response to technical issues. Clients benefit from predictable costs and enterprise-grade support tailored to their specific operational needs.
Business Continuity
Business continuity solutions ensure data security and recovery during disasters. Continuous archiving and redundant storage protect against hardware failures and cyber threats. Our systems enable rapid data restoration while maintaining operational integrity for critical business functions.
Cloud IT Solutions
Cloud IT solutions reduce infrastructure costs while enhancing technology management. Our cloud services provide secure, scalable resources without requiring on-premises hardware. Clients gain flexibility to expand capabilities while maintaining expert-managed security and system updates.
Network Security
Network security services protect against malware, data theft, and unauthorized access. We implement layered protection strategies including updated antivirus software, secure firewalls, and content filtering. Regular assessments help maintain compliance with industry standards and regulatory requirements.
Tech Support
Tech support services combine technical expertise with personalized assistance for business technology needs. Available through multiple channels including phone, chat, and ticketing systems, our support covers hardware, software, and network troubleshooting for remote and on-site teams.
People
Brock McFarlane
CEO
Founder with 31 years of IT industry experience, leading Weston Technology Solutions' strategic direction while maintaining focus on client satisfaction and community impact through technology services.
Greg Freeman
Senior technician with extensive experience in network infrastructure and system optimization, providing expert technical solutions for clients' IT challenges.
Eric Spinney
Certified IT specialist focused on proactive system maintenance and implementation of secure technology solutions for business clients.
Becky Clover
Client support specialist ensuring timely resolution of technical issues while maintaining personalized service standards for business clients.
Jake Ortman
Technical expert specializing in cloud solutions and data security implementations for small to medium-sized businesses.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, CompleteCare maintenance plans, cloud solutions, network security, and 24/7 tech support tailored to small and medium-sized businesses.
Do you provide 24/7 emergency IT support?
Yes, our CompleteCare plans include 24/7/365 support with rapid response times for critical system issues and after-hours emergencies.
How do you handle data backup and recovery?
We implement continuous data archiving with redundant storage systems, enabling rapid recovery while maintaining business continuity during technology disasters.
What makes your IT services different?
We combine technical expertise with personalized service, focusing on both technology infrastructure and end-user needs through proactive maintenance and client education.
Can you help with HIPAA-compliant IT systems?
Yes, we've implemented secure, encrypted systems for healthcare clients including HIPAA-compliant email solutions and regular security risk assessments.
How are your service costs structured?
We offer predictable monthly pricing with CompleteCare plans that include proactive maintenance, support, and system upgrades to help businesses budget effectively.
Reviews (3)
Torsten Meyer
Dec 26, 2020
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While I've never utilized their tech support so can't vouch for those services, I've been receiving Weston Techs newsletter for years. I'm in IT support in a similar company in Alaska but working very, very, remotely. Their newsletter is one of the most informative, varied and humorous sources of industry information and I look forward to it every month. To me, it indicates a very professional, competent and cohesive organization.
Leon Barbachano
Apr 01, 2014
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These guys are great! When you have computer or network problems these are the guys to call. They get right out and get you back up and running so that you can start working again. In addition to taking care of emergencies they are also really good at helping us plan and design our systems to prevent outages and to minimize them if they should occur. And not only that they talk in plain English - so you really have an idea of what is wrong and what they are going to do to fix it. Way better than the geek guys!
Kenny Petersen
Nov 02, 2013
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Our company has been using Weston for many years. They are the most honest, capable, and caring people that I know. I usually forget that I am calling another company because I feel that they are part of our own company team. We sometimes troubleshoot over the phone if needed, but on many many occasions they just offered to run over the our place and take a quick look. I no longer have frustrating computer days.
I can make the call and then they take over concern and resolution for the issues. I have never had an issue they couldn't solve. I trust this company with my most important business and needs. If you have any reservation, please try them. You will find them to be more good as people then you thought possible. You will be comfortable with them personally, and with their experience to meet your needs. And you will have created a new friend instantly. I can't say enough good about them. Good luck as you grow and continuing instilling hope and help to ours and other businesses.
I can make the call and then they take over concern and resolution for the issues. I have never had an issue they couldn't solve. I trust this company with my most important business and needs. If you have any reservation, please try them. You will find them to be more good as people then you thought possible. You will be comfortable with them personally, and with their experience to meet your needs. And you will have created a new friend instantly. I can't say enough good about them. Good luck as you grow and continuing instilling hope and help to ours and other businesses.
