Business Details
Emergency
services
Your Trusted Computer Repair Partner in Alexandria
At Computer PhD, we bring years of technical expertise to address your computer repair and IT support needs. Our services are designed to deliver fast, affordable solutions while maintaining the highest standards of professionalism and customer care. We specialize in diagnosing and resolving complex technical issues, offering personalized support for both home and business users. Our commitment to transparency ensures clients receive clear communication and honest advice throughout the repair process. With a focus on building long-term trust, we prioritize customer satisfaction through reliable service and a deep understanding of evolving technology challenges. Services
Computer Repair
Laptop Screen Replacement
Windows Upgrades
Network Installation
Data Backup
Virus Removal
Hardware Installation
Software Support
System Optimization
IT Consulting
Served areas
- Rapides Parish
Highlights and features
- We offer over a decade of hands-on experience in computer repair and IT consulting.
- Our personalized approach ensures tailored solutions for every client's unique needs.
- 24/7 emergency support for critical technical issues.
- Satisfaction guarantee with transparent pricing and clear communication.
- Locally owned and operated with deep community ties in Alexandria, LA.
Associations and certifications
- PC Maintenance/Penn Foster College
What people say
Excellent service
Reasonable pricing
Quick turnaround
Knowledgeable technician
Highly recommend
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization. We handle everything from virus removal to component replacement, ensuring your system runs smoothly. Clients benefit from quick turnaround times and expert diagnostics by certified technicians.
Laptop Screen Replacement
Specialized laptop screen replacement service using high-quality parts. We repair cracked, broken, or malfunctioning displays for all major brands. Technicians complete repairs efficiently while preserving your device's functionality and appearance.
Windows Upgrades
Professional Windows 10 and 11 upgrade services that ensure compatibility and optimal performance. We handle data migration, driver updates, and system configuration. Clients receive a modernized operating system with improved security and features.
Network Installation
Complete router and network installation services for home and small business environments. We configure secure, high-performance networks with proper device integration. Clients receive reliable connectivity and personalized network optimization.
Data Backup
Robust data backup solutions combining local and cloud storage options. We implement automated backup systems to protect critical information. Clients gain peace of mind with secure, accessible data recovery options.
People
James Lee Anderson Jr.
Owner/Technician
With over 10 years of experience in computer repair, James combines technical expertise with exceptional customer service. He personally handles complex repairs and ensures client satisfaction through clear communication and quality workmanship.
Questions
What types of computer repairs do you offer?
We handle laptop/desktop repairs, screen replacements, virus removal, hardware upgrades, Windows migrations, and network solutions for both residential and business clients.
Do you offer pickup and delivery services?
Yes, we provide convenient pickup and drop-off options for clients with mobility challenges or busy schedules.
What are your service hours?
We operate Monday-Sunday from 9 AM to 7 PM with emergency support available outside regular hours.
Do you service all computer brands?
Yes, we repair all major brands including Apple, Dell, HP, Lenovo, and custom-built systems.
What payment methods do you accept?
We accept cash, credit cards, and debit cards for all repair services and parts.
Do you offer warranties on repairs?
Yes, we provide 30-day warranties on parts and labor, with extended options available for select services.
Reviews (23)
Clifton Choctaw Reservation Inc
Jun 13, 2022
Report
Awesome customer service and very helpful. Ensured everything was working correctly and efficient. Would recommend to anyone needing computer/ IT services.
Cassy Filasek
Oct 09, 2021
Report
My kids each have a laptop for school work and entertainment! My daughters computer really ran slow if it ran at all! James got it cleaned up and virus free! It runs fast now and better than before. My sons computer just wouldn't connect and James cleaned that up too! He put anti virus protection on both! He was professional and returned our computers in a timely manner! The kids were so thankful to have their working computers back! Thank you James for all your help!
John Kurfiss
Sep 25, 2021
Report
I call James the tech guru! He came out on Friday and setup my MacBook Air, printer, monitor, and mouse in a short time. My home office is working extremely well thanks to James. I highly recommend him!
Jennifer Brantly Thomson
Sep 15, 2021
Report
My business laptop stopped working and I needed it back up quickly to make my payroll deadline. James worked on it immediately to resolve the issues. It is now working better than before! James is very fast and dependable.
Elijah Byrd
Sep 06, 2021
Report
James - is professional and does good quality work. James resolved all my issues and alerted me to issues that I was not aware of. James address all my concerns and answered all my questions. James is definitely my go to guy. James even reached out a few days later to ensure everything was fine. Thank you Computer PhD LLC (James)
Sarah Glaze
May 23, 2021
Report
James did a wonderful job restoring my old PC. He was quick doing the job and took the time to show me how to navigate the new operating system. Definitely recommend!
Corbin Wade
May 21, 2021
Report
Computer would not work after lightning strike / power surge. James was able to fix it in a timely manner. Will be back for sure
Mike Eaton
Apr 13, 2021
Report
Thanks, James, for quick and low-cost attention to my laptop. I just knew it was a gonner after I spilled a cup of coffee into the keyboard, but you brought it back to life and saved all my files. Thank you for the help.
Mike Eaton
Apr 07, 2021
Report
I spilled a cup of coffee into my laptop keyboard, and my whole computer shut down. I just knew there was no hope for my computer as I took it apart and dried it out, but it would not power on. All I asked James to do was retrieve the information from my hard drive if possible. He not only backed up my information to an external hard drive, but he got my laptop up and running as well! He got right to work in quick time and only charged $80 for labor.
Kimberly BostickField
Feb 16, 2021
Report
My computer got a virus and I was unable to do anything with it. I contacted James & dropped my computer off Monday. I got my computer back Saturday & it is running even better than before I dropped it off. He gave me suggestions on how to improve my computer and I had it back the same week. Very professional and he was very reasonably priced.
Debbie Creel
Dec 23, 2020
Report
Had problems with my laptop. James picked the laptop up, downloaded everything, cleaned the hard drive and reinstalled everything. In addition, he cleaned the computer and installed a antivirus. The laptop works like new. I would recommend James and will use him again.
Briron Samuel
Jun 26, 2020
Report
I had several issues with both of my computers. James was very knowledgeable about the issues and was able to get them back up and running in no time. He pays attention to details and has great customer service and is great at communicating with his customer. I highly recommend taking your pc issues to James. He is affordable as well. I will definitely come back in the future if I have any issues.
Jacqueline Loyd
Apr 24, 2020
Report
He is very dependable and wasn't expensive. Replaced Windows 10 and it is working very good. He was very knowledgeable about the computer. Very good customer service. I will recommend him to anybody and will be back if I have any future problems
Wendy Keady
Apr 20, 2020
Report
Great service. My sons laptop wasnt charging properly. The parts were replaced and also extra work done that we didnt even know it needed. Also very quick response time. I am very impressed. Will definitely bring our others to him when they need repairs!
Grace F.
Apr 02, 2020
Report
James is reliable and knowledgeable! My computer crashed recently and he saved and restored all of my data, quickly got my computer running like new and was available for questions. He also stopped by to verify that I was able to access everything that I needed and helped me make the necessary adjustments. I definitely recommend his services!
Felice Burton
Mar 25, 2020
Report
I agree that the world of technology is fast-paced and scary and when your computer system crashes or fails you.your world comes to a complete halt. Especially when most are now working-from home. My computer would not come back on after a lost of power due to a storm. I searched the internet for a local company I could trust and found them. Yes, I found Computer PhD LLC to be very reliable and affordable!
If you have computer issues, hands down they are the ones to contact. James was able to assess the problem, troubleshoot and fix it all within a couple of days. He answered my many questions with confidence and ease and he also made a few recommendations to improve my home office. You want an experienced person who provides excellent service.then what are you waiting for? Contact James (the PC expert) to get you back online. Thanks again!
If you have computer issues, hands down they are the ones to contact. James was able to assess the problem, troubleshoot and fix it all within a couple of days. He answered my many questions with confidence and ease and he also made a few recommendations to improve my home office. You want an experienced person who provides excellent service.then what are you waiting for? Contact James (the PC expert) to get you back online. Thanks again!
Billie Franks
Jan 27, 2020
Report
I highly recommend James he was very knowledgeable dependable and was very reasonable with his prices.very satisfied customer
Clara Rodrigue
Dec 21, 2019
Report
My home computer had a Stop Code which would not let me get into any programs even after backing it up several previous weeks. I received a callback from James at Computer PhD within five minutes of my contact through YELP. Within four days, James completely backed up and reinstalled my system, increased the memory size, and installed the recommended virus protection. James answered all my questions and kept me informed as to the progress of the work being done. I highly recommend contacting Computer PhD for your computer problems.
Jane E. Walker
Nov 08, 2019
Report
I highly recommend James and his computer service. He is highly knowledgeable, courteous, detail oriented and provides fast excellent work and service. I did IT work myself over 25 years so I watch all the little things carefully. I am retired now and wanted someone else to upgrade my computer. James upgraded the memory, backed up my previous data, and installed Windows 10. I am so glad I found him. Thank you James!
Kathy Lucas Richey
Aug 18, 2019
Report
He did an amazing, fast job of fixing my computer at a time when it was desperately needed, AND he offered a discount because Im a teacher. I could not recommend him enough.
Kerry D.
Jun 02, 2018
Report
My laptop computer was doing whacky things- like typing by itself & typing 3 characters when I pushed 1 button- rendering it useless. I took it to James at ComputerPhD- he diagnosed it as a keyboard problem (I may have spilt some water on it and other various things over the years) so he ordered a new keyboard and replaced it, also gave the computer a Windows 10 refresh- and now it works like new! He gives you fast service and keeps in touch promptly by phone or text. I highly recommend Computer PhD if you have a sick computer and need it fixed at a reasonable rate!
Kerry D.
Jun 02, 2018
Report
My laptop computer was doing whacky things- like typing by itself & typing 3 characters when I pushed 1 button- rendering it useless. I took it to James at ComputerPhD- he diagnosed it as a keyboard problem (I may have spilt some water on it and other various things over the years) so he ordered a new keyboard and replaced it, also gave the computer a Windows 10 refresh- and now it works like new! He gives you fast service and keeps in touch promptly by phone or text. I highly recommend Computer PhD if you have a sick computer and need it fixed at a reasonable rate!
Lezette Simien
Oct 10, 2017
Report
Hey, I purchased a desktop from James about a week ago and I love it. James made sure to fully communicate everything to me so that were no questions needed. He had come by my house to install it without any complaints and showed up in a timely fashion. I absolutely recommend Computer PhD to anyone who is looking to purchase a desktop and/or laptop. You will not be disappointed!





