Business Details
22 Years
experience
Trusted Computer Repair Services in Greencastle
Since 2004, Ryan's Computer Consulting Services has dedicated itself to demystifying technology for residential and commercial clients through hands-on education and transparent communication. Our approach prioritizes client understanding of technical issues while delivering cost-effective solutions tailored to small business needs. With on-site support available in Greencastle, Mercersburg, Waynesboro, and Hagerstown, we combine 20+ years of technical expertise with personalized service to resolve computer issues efficiently. As an authorized Lenovo Business Partner, we offer premium hardware solutions alongside our repair services. Our partnership with Drive Savers Data Recovery provides clients discounted access to professional data recovery services, ensuring comprehensive IT support for both immediate and complex technology challenges.
Services
Computer Repair
Data Recovery
Virus Removal
Network Setup
Hardware Upgrades
System Diagnostics
E-Waste Recycling
Remote Support
Server Solutions
WiFi Installation
Served areas
- Greencastle, Hagerstown, Mercersburg, Waynesboro, Chambersburg
Details
- Year established: 2004
Highlights and features
- We provide personalized computer education during every service call since 2004
- Our competitive pricing specifically targets small business affordability needs
- On-site service available in four Pennsylvania communities within 25 miles
- Authorized Lenovo reseller offering enterprise-grade hardware solutions
- Exclusive 10% discount on professional data recovery services through Drive Savers
Associations and certifications
- Lenovo Business Partner
What people say
Very competent
Personalized service
Reasonable price
Texted regular updates
Properly configured
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. Technicians perform detailed diagnostics to identify root causes before implementing solutions, including component replacement and system optimization. We specialize in resolving complex issues like power supply failures, data recovery from damaged drives, and malware infections while providing clients with clear explanations of repair processes.
Data Recovery
Professional data recovery solutions handle physically damaged drives, accidental deletions, and water-damaged devices. Our process includes initial assessment, data extraction from failing media, and secure transfer to replacement storage. For complex cases, we coordinate with Drive Savers' specialized lab facilities while maintaining strict data confidentiality protocols throughout the recovery process.
Virus Removal
Targeted virus and malware removal service eliminates security threats while preserving system functionality. Our approach includes complete system scanning, threat identification, and removal of malicious software. We implement protective measures like Avast security software installation and provide client education on preventing future infections through safe browsing practices.
Network Setup
Custom network solutions for residential and commercial environments include WiFi configuration, server setup, and infrastructure planning. Our services cover both new installations and upgrades to existing systems, with site evaluations to determine optimal equipment placement and network architecture for reliable connectivity.
Hardware Upgrades
Performance improvement service through component upgrades addresses aging systems' limitations. We install enhanced memory modules, solid-state drives, and graphics cards to improve system speed and capability. This service extends computer lifespan while meeting modern software requirements through cost-effective hardware modernization.
Questions
What computer brands do you service?
We repair all major PC brands but do not service Macs, tablets, or smartphones. As an authorized Lenovo reseller, we specialize in Lenovo hardware solutions.
Do you offer remote support options?
Yes, we provide secure remote support via Splashtop S.O.S. software during regular business hours for Windows-based systems requiring immediate assistance.
What areas do you service?
We provide on-site services within 25 miles of Greencastle, PA, covering Mercersburg, Waynesboro, and Hagerstown areas without additional travel charges.
How are repair costs determined?
Most services start at $75/hour with minimum one-hour billing. Complex repairs may combine flat rates with hourly charges based on required components and labor.
Do you offer data backup solutions?
We provide both online backup guidance and professional data recovery services through our partnership with Drive Savers, including a 10% client discount.
Are hardware components included in repairs?
Replacement parts are billed separately from labor costs. We offer competitive pricing on Lenovo components as an authorized reseller while sourcing other necessary parts.
Reviews (19)
Sandra Malone
Jun 24, 2022
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Ryan came to my home within hours of calling him. He listened to the issues I was having and quickly went to work. He removed and recycled my old desktop system, properly configured my wireless printer, and optimized my laptop. It's a relief knowing that Ryan has my back, if future issues should arise. I highly recommend Ryan for all of your IT needs. You won't be disappointed.
Tara Bockstanz
Sep 04, 2021
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The business I work for recently switched from a larger IT company to Ryan's Computer Consulting Services. We have been more than happy with Ryan's professionalism, response time, and quality of work and are paying a fraction of the price we were previously! We recently moved to a new location and Ryan set-up all the computer and phone systems for us. He provides our company with fantastic tech support and quick response time.
Lori Souders
Jun 16, 2021
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I was very impressed with Ryan's service. I called and left a message, and Ryan returned my call the same day. My laptop got knocked to the floor and would not turn on. Ryan worked me into his schedule the same day, and my laptop was up and running again in slightly over 1 hour. He was very thorough in checking all the laptop components to find the issue, and the charge for his service was reasonable. I would highly recommend his service and would have no doubts returning should I need his help again in the future.
Gail Fritz
May 04, 2021
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Ryan did a great job explaining details and cleaning my computer after my computer was hacked and made sure I had quality protection. Everything is running faster and secured. I 100% recommend him for your needs!
Dudley Binx
Mar 26, 2021
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Ryan does a wonderful job for all of our businesses technology needs. He is quick to respond and understand the urgency a business has when there is an issue. We would highly recommend him to anyone wanting great service.
Lynn Byers
Mar 04, 2021
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Ryan was able to quickly diagnose my multiple issues and take the necessary steps to correct them. He offered easy-to-understand tips/directives to prevent these, (and other), issues from affecting my laptop in the future. He coupled his expertise with integrity and made my visit a plesant, successful experience.
Cove Valley Camp
Feb 08, 2021
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Ryan has always been there for us, is up front and honest in his business. Very responsive - when I call he either answers or calls back as soon as possible. When he replaced our computers, the whole process was very seamless. If you want something done right, he is the one to go to.
Sarah Long
Oct 24, 2020
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Ryan is excellent to work with. In the past 10 years, we have bought multiple computers from Ryan and had him set them up. He has also helped us through computer issues and repairs and has gone above and beyond to make sure we got what we needed. Very prompt and excellent service. If you have any computer needs, I highly recommend this business.
Robert Neat
Mar 23, 2020
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Ryan is extremely professional, very knowledgeable about the job he does, he is prompt and stays focused on the task at hand. Not only does he care about his own reputation but also looks out for your companies networking needs and future needs of your business. Ryan has exceeded all my expectations and I will be referring him to everyone I come in contact with that needs computer or computer related issues.
Barbara Heil
Nov 07, 2019
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Ryan is knowledgeable, careful, accurate, patient, informative. Excellent work, highly recommend him and his services
Regina T.
May 02, 2019
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I have been a customer of Ryan's for almost 10 years. He is extremely knowledgeable and honest! Over the years Ryan has always been amazingly helpful and responsive, he's always there when we need him. It's hard to find people that will come to your house but Ryan is there. He has helped us out of a few dire situations and we cannot thank him enough. I hands down recommend Ryan for any computer need that you have!!! He also builds some really computers from the ground up that last forever. A+++ person and service
Regina Treml
May 02, 2019
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I have been a customer of Ryan's for almost 10 years. He is extremely knowledgeable and honest! Over the years Ryan has always been amazingly helpful and responsive, he's always there when we need him. It's hard to find people that will come to your house but Ryan is there. He has helped us out of a few dire situations and we cannot thank him enough. I hands down recommend Ryan for any computer need that you have! He also builds some really computers from the ground up that last forever. A+++ person and service
Daniel Baxter
Ryan is very easy to work with detail oriented and has very fair pricing on everything he does be it equipment or service check him out!!
Jim Wertner
We recently had our 2 shop computers hacked. It left us in a serious bind. Ryan responded immediately, diagnosed the situation and advised us of various options for recovery of our files. He replaced our computers and restored our files in as timely manner as possible. He included us through out the process so that everything would be back to it's original state or better. Ryan is extremely knowledgeable and has an honest straight forward work ethic. We would strongly recommend his products and services for any individual or small business computer needs.
Ben Thomas
Ryan was quick to respond by phone, texts, and e-mails. Pricing was very competitive. I highly recommend Ryan's work. Enough said.
Ed Wenger
We have used Ryan multiple times, always prompt and friendly. Very competent with networks, backup and firewalls. New equipment is fairly priced and setup is great. We will use again, highly recommended!
Hollie Hall
Outstanding and affordable service! Ryan responded very timely and I was updated frequently through the process! He was able to fix my issues very timely and had my computer back up and running again quickly! Highly recommend his service! Ill definitely be a repeat customer!
Donald Horst
We can recommend Ryan's Computer Consulting Services. Service was prompt and recommendations were knowledgeable and honest.
Karen Guyer
Ryan is very customer service ,task and results oriented. He was very prompt and courteous and went the extra mile to insure all was working and understood by his customer. I highly recommend him for all of your computer needs. He combined a very old desk top and old laptop into a new laptop with a wireless printer for me and I am extremely pleased!