Business Details
We have been a trusted provider of comprehensive IT solutions since our establishment in 1998. Our extensive operational history has given us deep expertise in protecting, recovering, and making available business-critical information during unforeseen events. We design and implement cost-effective IT disaster recovery procedures, ensuring the continuity of your supported processes. Our technical staff consists of highly skilled maintenance engineers, system analysts, and programmers who deliver end-to-end solutions. We offer the convenience of onsite repair, pick-up and delivery, and remote support to clients worldwide, holding your hand through every technical challenge. Our commitment to minimal downtime is backed by an express service guarantee that reduces your bill by 10% if we fail to meet our quoted turnaround time.
We prioritize customer satisfaction above all else, delivering value through service of international quality. We cherish every client relationship as if you were our only customer, providing unlimited patience and support. Our mission is to bring you substantial benefits at a lower total cost of ownership through state-of-the-art infrastructure and best-in-breed technology. We provide a work environment that fosters innovation, which directly translates into superior solutions for your home or business. Our 24/7 on-call availability ensures that you are never left alone with a technical emergency.
We prioritize customer satisfaction above all else, delivering value through service of international quality. We cherish every client relationship as if you were our only customer, providing unlimited patience and support. Our mission is to bring you substantial benefits at a lower total cost of ownership through state-of-the-art infrastructure and best-in-breed technology. We provide a work environment that fosters innovation, which directly translates into superior solutions for your home or business. Our 24/7 on-call availability ensures that you are never left alone with a technical emergency.
Highlights and features
- We have been providing IT expertise since 1998.
- We guarantee a 10% discount if we miss our quoted deadline.
- Our staff includes skilled engineers, analysts, and programmers.
- We offer 24/7 on-call technical support for emergencies.
- We provide unlimited tech support with our monthly maintenance plan.
Services
Computer Repair
Our computer repair service provides comprehensive diagnostics and solutions for virus removal, system slowdowns, and hardware failures right in your home or office. We understand the frustration of downtime, so we offer a convenient onsite service that eliminates the need to unplug and transport your equipment. Our experts will restore your system's performance and advise you on preventing future issues.
IT Disaster Recovery
We design and implement cost-effective IT disaster recovery procedures to protect and make available your business-critical information during an emergency. This service is tailored for organizations that require full lifecycle support to ensure the continuity of IT-supported processes. Our approach guarantees that your critical data is recoverable, safeguarding your operations against catastrophic data loss.
Home Networking
We set up and repair wired and wireless networks, configuring routers and firewalls to secure your home or home office. This service resolves internet connection problems and ensures all your devices communicate reliably. Our specialists provide the convenience of on-site setup, allowing you to enjoy a fully functional, secure network without disrupting your schedule.
Unlimited Support Plan
Our monthly maintenance plan provides unlimited technical support for any troubles you may have, from viruses and spyware to general malfunctions. This service is designed for clients seeking peace of mind and a worry-free computing experience for life. By subscribing to this plan, you gain continuous access to our technical staff for any troubleshooting needs at a predictable low cost.
Remote Computer Repair
We provide worldwide remote repair services by securely connecting to your computer, allowing us to resolve problems instantly without you leaving your house or office. During the session, we stay on the phone with you to explain every step of the process, effectively holding your hand through the repair. This service is ideal for non-local clients and anyone needing immediate assistance with software issues.
Reviews (5)
Daniel R.
Dec 27, 2018
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Was not a fan of the fact I was sold an item for $25.00 when it had a tag for 14.99. Lol. I did not say anything because it was a small business and being a business owner myself I could relate to hardships. I just would not recommend deceit. kind of common sense. Overall was not a fan of the crowded interior and quality of equipment. Everything seemed very old. Probably won't be back mostly because the individual who sold me my item had a plan to make a quick $10 and lose a customer permanently and earn a poor review. Instead he could have sold me the item at TAG PRICE and web price and gain a new customer who lives very close by.
Abdul Wahid
Apr 20, 2018
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I bought dell desktop. The lcd cable had problems. After somedays the hard disk stoped to load. They give no warranty even one week check warranty is not given.
Tim T.
Sep 16, 2013
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These guys were the only ones who answered their phone and and the rep was patient and gave me some advice as to how to solve the problem over the phone. I will certainly consider them when in need of computer service in the future.
Minoru U.
May 02, 2012
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Amazing, this is the place, if you are looking to get you computer repaired the right way I was really impressed his way to explain the service and did it right away with minimum charge. I definitely recommend this business to anyone.
Frank Abaiden
Apr 20, 2012
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Very satisfied with service at FM Computers. They are professional in all computer matters. Prompt and quality service. Thanks, guys! I'll come back again.