Business Details
16 Years
experience
Trusted Computer Repair Services in Spartanburg, SC
Roberts Computer Service is a trusted local business serving Spartanburg, SC, specializing in computer repair and IT services. Our certified technicians combine decades of experience with a commitment to friendly, transparent communication, ensuring clients receive reliable solutions without technical jargon. We prioritize building lasting relationships through personalized service, offering both on-site and remote support to address all technology needs. Our locally owned and operated model allows us to focus on customer satisfaction rather than corporate profits. With certifications including CompTIA A+ and Network+, we deliver expertise in hardware/software repairs, data backup, network setup, and preventive maintenance. We emphasize ethical practices, including data privacy and no hidden fees, while maintaining membership in professional associations to stay current with industry standards. Our services extend to home visits, remote diagnostics, and flexible payment options, ensuring accessibility for all clients.
Services
Computer Repair
Remote Support
Data Backup
Network Setup
Hardware Diagnostics
Preventive Maintenance
Operating System Help
Laptop Repair
Custom Builds
Hard Drive Wipe
Details
- Year established: 2010
Highlights and features
- We offer certified technicians with decades of local experience.
- Our services include remote and in-home support for convenience.
- We guarantee transparent pricing with no hidden fees.
- We prioritize data privacy and ethical repair practices.
- Our preventive maintenance plans extend the life of your technology.
Associations and certifications
- CompTIA A+
- CompTIA Network+
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops and laptops. We provide on-site repairs or shop-based diagnostics for complex problems. Services include virus removal, component replacement, and system optimization to restore functionality efficiently.
Remote Support
Secure remote access allows us to troubleshoot software issues without an in-person visit. Using encrypted tools, we resolve problems like system errors, software conflicts, and configuration issues. This service saves time while maintaining data security and privacy.
Data Backup
We implement cloud-based backup solutions to protect critical files and facilitate recovery after hardware failures or accidental deletions. Our process ensures data integrity and offers 30-day retention for restored files, giving clients peace of mind against data loss.
Network Setup
We configure wired and wireless networks for homes and small businesses, optimizing connectivity and security. Services include router setup, network troubleshooting, and performance enhancements to ensure reliable internet access across devices.
Preventive Maintenance
Scheduled maintenance plans prevent breakdowns through hardware diagnostics, software updates, and performance tuning. Regular check-ups extend device lifespan and reduce emergency repair needs, offering cost-effective protection for ongoing technology reliability.
People
Robert Eyler
Owner / Technician
Owner with 40+ years of experience since age 7. Holds CompTIA A+ and Network+ certifications. Graduated from Spartanburg Community College with degrees in Computer Technology and Web Development. Started business in 2010 after award-winning service at Free PC Clinic.
Thomas Hayes
Technician / Programmer
Certified technician with 30+ years of experience. Earned CompTIA A+ certification in 2005. Specializes in programming and complex system diagnostics, complementing the team's expertise in hardware and software solutions.
Questions
Do you repair Apple devices?
No, we specialize in PC repair and do not service Macs, iPads, or other Apple products.
How long does a typical repair take?
Most repairs complete in 2-3 days. Remote services often finish within 4-6 hours. Parts orders may add 2-7 business days.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover for all services.
Can you help with data recovery?
Yes, we offer data backup and recovery services using secure cloud storage solutions.
Are you CompTIA certified?
Yes, our owner holds CompTIA A+ and Network+ certifications for professional IT standards.
Do you offer preventive maintenance plans?
Yes, we provide customized maintenance plans to optimize system performance and prevent future issues.
Reviews (6)
Donna Smith
Mar 13, 2022
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Robert built my husband a computer and he is very happy with it. I think he is very accommodating and always helps us out when he can. Mrs. Smith
Etrius VanRandr
Dec 27, 2021
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Critical:Professionalism Religious fanatic who uses God's name in vain on a Facebook page called "Christ Saves" with the most unrealistic scammy prices you've ever seen. He lies about MSRP of his PCs using fake prices.
Ricardo Parrilla Sr
Sep 08, 2021
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Robert is knowledgeable, reasonable and very patient. He built me a mining rig, is working right without spending a lot I will recommend him for any of your computer needs Gaming or Mining.
Lydia
Thanks Robert for all of the years of service you have given me. You have always gone above and beyond my expectation and do it with a kindness that rare these days.
Scott
Robert has been life-saver for our company, which has become very dependent on our computers, and has helped with printing solutions as well. If we have an issue, he is our very first call.
Lori Tisinai
Robert is an excellent tech and very personable. He has been extremely helpful any time I have a question. Thank you Robert!