Business Details
24 Years
experience
Your Trusted Partner for IT Services & Cybersecurity Solutions
Ingram Technology was founded in 2002 by Matt Ingram, evolving from a home-based computer repair service to a specialized provider of managed IT solutions. With over two decades of experience, we transitioned from retail operations in 2022 to focus exclusively on delivering comprehensive IT services for small businesses. Our expertise includes cybersecurity, network monitoring, disaster recovery, and endpoint management, serving clients in Clarksville, Tennessee, and surrounding areas. We prioritize client education, transparent communication, and rapid problem resolution, leveraging our deep technical knowledge to mitigate risks and ensure business continuity. Our team's extensive experience in IT infrastructure and commitment to using cutting-edge tools positions us as a trusted partner for businesses navigating modern technology challenges.
Services
IT Services
Cybersecurity
Network Monitoring
Disaster Recovery
Endpoint Management
Server Management
Email Security
Remote Support
Served areas
- Clarksville TN, Montgomery County, Surrounding Areas
Details
- Year established: 2002
Highlights and features
- We have 20+ years of experience in local IT services and network management.
- Our comprehensive cybersecurity strategy mitigates risks for small businesses.
- We offer free consultations and transparent transition assistance to new providers.
- Our team specializes in rapid problem resolution for business continuity.
- We maintain partnerships with leading technology vendors for optimal solutions.
Services
IT Services
Our managed IT services ensure business continuity through proactive monitoring and maintenance. We provide customized solutions for small businesses, including network management, server optimization, and technology strategy consulting. Our team leverages industry-leading tools to deliver scalable, secure IT infrastructure that supports long-term growth while minimizing downtime risks.
Cybersecurity
Comprehensive cybersecurity solutions protect businesses from evolving threats through multi-layered defense strategies. Our services include firewall management, endpoint detection, email security, and zero-trust network architecture. We implement proactive monitoring and regular security audits to identify vulnerabilities before they impact operations, ensuring compliance with industry standards.
Disaster Recovery
Our disaster recovery plans safeguard critical business data through automated backups and rapid restoration protocols. We design customized solutions combining on-site and cloud storage systems to ensure minimal data loss and quick recovery during outages. Regular testing verifies system integrity while our documentation processes maintain continuity during personnel changes.
Network Monitoring
24/7 network monitoring identifies performance issues and security threats in real-time. Our SIEM (Security Information and Event Management) systems track network activity across endpoints, servers, and cloud platforms. Proactive alerts enable swift resolution of potential problems before they affect business operations, maintaining optimal system performance and security.
Endpoint Management
Centralized endpoint management secures all business devices through unified threat protection and software updates. Our solutions include antivirus deployment, patch management, and remote device monitoring across Windows, Apple, and Linux platforms. This comprehensive approach ensures consistent security policies while simplifying IT asset management for growing businesses.
Questions
What IT services do you specialize in for small businesses?
We provide managed IT services including cybersecurity, network monitoring, disaster recovery, and endpoint management tailored for small businesses in Clarksville and surrounding areas.
Do you offer emergency IT support services?
While we no longer provide walk-in or onsite emergency services, we maintain select businesses through our managed IT programs and offer transition assistance to new providers.
What areas do you serve?
We primarily serve Clarksville, Tennessee, and surrounding regions with travel fees applied for locations outside our standard service area.
How can I schedule a consultation?
Contact us at (931) 542-9327 to schedule a free consultation. We offer phone discussions or on-site visits to assess your business's IT needs.
What cybersecurity solutions do you provide?
Our cybersecurity services include firewall management, endpoint detection, email security, zero-trust architecture, and proactive threat monitoring using industry-leading tools.
Videos
Reviews (18)
Michele E.
Apr 15, 2022
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If anyone in the Clarksville area has any computer issues, we highly recommend this business! Our Dell computer crashed bad a few days ago and our backup didn't work! Matt was able to recover the data and is replacing the hard drive on our (less than three years old!) Dell. I was SOOOO worried about all the stuff I was in the middle of! Matt's my hero!
Mark Lawry
Mar 24, 2022
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Geek Squad (and over the years I've loved Geek Squad) told me it would take 3 to 5 weeks to change out my laptop's keyboard. Ingram Computer Services ordered the parts and changed it out in 5 days. Quoting me a lot less than G.S. Works like a champ.
Kenneth Nance
Mar 17, 2022
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Absolutely hands down the very best place in Clarksville for computer service and repair. Great customer service and prices.
Toby Smith
Jan 20, 2022
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Janice and Matt are amazing! We came in for some computer questions and they were extremely knowledgeable and helpful. No running around or upselling just straight honest advice and work. Looking forward to any future interactions.
Josh
Jan 06, 2022
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Brought my HP computer in that was out of commission for roughly over year, wouldn't power on or take a charge even when tried with a new battery, I thought I had blown the battery or fried the motherboard, but I took it to Ingram Technology, the lady who was at the counter was super nice and helpful, and let me know there was NO DIAGNOSTIC FEE! Had a solid line of communication from Matt through the website.
He told me it was only a bad power jack, but later upon further investigation, found the USB/AUX port had become corroded and prevented the laptop from turning on. No extra charge was added, and got my computer back up and running in good & reasonable timing! If you need your computers fixed, Ingram Technology is the best all-around! Will be back if I need anything else fixed!
He told me it was only a bad power jack, but later upon further investigation, found the USB/AUX port had become corroded and prevented the laptop from turning on. No extra charge was added, and got my computer back up and running in good & reasonable timing! If you need your computers fixed, Ingram Technology is the best all-around! Will be back if I need anything else fixed!
Ben Webber
Oct 23, 2021
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Does all of our IT stuff, he has been able to solve every problem we have ever had. He is very personable with the staff, definitely highly recommend.
Mrtnpirate
Oct 19, 2021
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Good service is difficult to come by, but its easy to find at Ingram Computer Services! Wonderful service, great communications, enjoyable personalities. Very Happy with the Results Matt & Janet provided. Sincerely, James
Lynn Spain
Sep 06, 2021
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These people were so nice and friendly with helping me with my broken computer. They were very knowledgeable and once it was fixed I have had no more trouble! I will definitely be going back. I also received email updates, which I greatly appreciated. Great business!
Katy Phillips
Aug 28, 2021
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The power button on my Dell laptop wouldn't depress so my computer wouldn't turn on. Brought to Ingram as I saw the reviews online and couldn't have been more pleased with the service and price. Thank you so much to Janice and Ben for getting me back in business! I'll be back for any and all computer hardware needs!
Deyvon Griffin
Jun 24, 2021
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I love this experience with Ingram computer services. I brought my computer in on a Thursday and is ready for pick up on Friday and the responsiveness when it came to what the issues were and when it was time to actually start to repair everything from start to finish was done perfectly. Absolutely recommend
Stacie B.
Jun 17, 2021
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Ms Janice is a gift from above! I always feel nervous starting over everywhere we move finding a new place to go to for services. I called and immediately knew this was the place that will get all of my business. Very friendly and informative over the phone and even more friendly in person. I took my external hard drive to get fixed, and although Mr Matt was unable to fix it, I appreciated their quick service and fast communication! I could talk to Ms Janice all day! Will definitely come back here for any future issues!
Eye Doctors
Jun 08, 2021
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Matt @ Ingram Computer Services provides the best computer networking services in Clarksville! I've worked with other companies in town and they don't even come close for customer service or knowledge base. I highly recommend Ingram Computers!
John & Kathleen Egbert
May 28, 2021
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when we were new here and i needed computer help, i got out the phine book [yellow pages] and looked for help. matt ingram was the most helpful over the phone, so i took my desktop there, and we've gone nowhere else since.
ingram has wizards for technicians and the people, esp janice, at the front desk, will take as long as you need to discuss your problem, what they did to fix it.
the expertise is great, the people are wonderful, and the prices are lower than i'd expected. we've been here for seven years and i can't think of anywhere i'd rather go.
ingram has wizards for technicians and the people, esp janice, at the front desk, will take as long as you need to discuss your problem, what they did to fix it.
the expertise is great, the people are wonderful, and the prices are lower than i'd expected. we've been here for seven years and i can't think of anywhere i'd rather go.
Deyvon Griffin
May 23, 2021
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I love this experience with Ingram computer services. I brought my computer in on a Thursday and is ready for pick up on Friday and the responsiveness when it came to what the issues were and when it was time to actually start to repair everything from start to finish was done perfectly. Absolutely recommend
Sam Mccarthy
Apr 07, 2021
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Very fair computer repair. No diagnosis fee and the part that needed to be replaced was not marked up. I was very happy with the amount of labor I paid considering what I got. If I were to do this at a Best Buy Geek Squad it would have cost about 2-3 times as much. Repeat customer for life.
Cindy G.
Feb 24, 2019
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I brought in 2 very old and unusable CPU's, and asked Ingram's to try to recover the pictures. They were able to recover almost all of both hard drives, Yay! Mrs. Ingram was friendly, professional and helpful. They nailed the big 3: The job was done correctly the first time, the price was fair and competitive, and the customer service was great. I will be a repeat customer, bringing in my laptop next month.
Shaena Stoehr
I recommend to anyone needing repairs or just general help and understanding on computers and technology. Great business!
Jena Reece
My employer's internet connection went on the fritz out of nowhere. After THREE different techs from our service provider couldn't diagnose the issue, one of them suggested Matt. It had been 48 hours in the dark by the time he showed up and I'd become frustrated and hopeless but he saved us. Not only was he knowledgeable and diligent, he was friendly and understanding. The price was fair and he was more than happy to answer any question that I had. I will be using him for all tech matters in the future both professional and personal.