Business Details
30 Years
experience
Your Trusted Computer Repair Partner in Pittston
RescuedPC has been providing comprehensive computer repair and technical support services since 1996, serving Northeastern Pennsylvania with a commitment to professionalism and affordability. Our team of experienced technicians specializes in in-house, on-site, and remote solutions for a wide range of computer issues, from virus removal to hardware upgrades. We prioritize customer satisfaction through personalized service, offering free diagnostics and a satisfaction guarantee. With expertise in operating system reinstallation, data transfer, network setup, and software troubleshooting, we ensure systems run efficiently. Owned by a U.S. Air Force veteran with a Bachelor's Degree in Information Systems Technology, our business combines technical excellence with trustworthy service. We serve both residential and commercial clients, offering flexible service options including remote assistance secured by 256-bit encryption. Our decade-plus experience and local market knowledge enable us to deliver tailored solutions that meet diverse technology needs.
Services
Computer Repair
Virus Removal
Data Transfer
Network Setup
Remote Support
Hardware Upgrades
Operating System Reinstallation
Peripheral Setup
Computer Cleaning
Website Design
Details
- Year established: 1996
Highlights and features
- We offer over 25 years of computer repair experience since 1996
- Our team includes certified technicians with military and IT backgrounds
- We provide free diagnostics with no charge if we can't fix the issue
- We offer flexible service options: in-house, on-site, and secure remote support
- Our veteran-owned business guarantees honest, trustworthy service
What people say
Free diagnostics
Prompt service
Technical expertise
Honest technicians
Satisfaction guarantee
Services
Computer Repair
Our comprehensive computer repair service addresses hardware and software issues including system crashes, performance optimization, and component replacement. We diagnose problems thoroughly and implement lasting solutions. With both in-house and on-site options available, our technicians ensure minimal disruption to your workflow while restoring your computer's functionality.
Virus Removal
We specialize in complete virus and malware elimination using advanced detection tools and removal techniques. Our technicians identify and remove malicious software while preserving your important data. We also implement protective measures to prevent future infections, ensuring your system remains secure and performs optimally after cleanup.
Remote Support
Our secure remote support service provides immediate assistance through encrypted connections using TeamViewer or AnyDesk. Technicians can troubleshoot software issues, configure settings, and resolve common computer problems without requiring physical access. This convenient option saves time while maintaining the same high standard of technical expertise and customer service.
Data Transfer
We facilitate seamless data migration between devices, ensuring complete transfer of documents, photos, and important files. Our technicians handle the technical complexities while maintaining data integrity throughout the process. We also assist with setting up new systems and configuring transferred data for immediate usability.
Network Setup
Our network setup service includes wireless router configuration, device connectivity, and network security implementation. Technicians optimize signal strength and ensure proper encryption to protect your connection. We also provide training on network maintenance and troubleshooting common connectivity issues for both residential and business environments.
People
David Reese
Owner/PC Specialist
U.S. Air Force veteran with 25+ years of computer repair experience. Holds Bachelor's Degree in Information Systems Technology. Specializes in comprehensive computer solutions and network systems.
Tina Reese
Co-Owner
Amateur photographer and business partner with extensive customer service experience. Manages administrative operations and client relations for RescuedPC.
Questions
What computer issues can you repair?
We handle virus removal, hardware upgrades, operating system issues, network problems, software installation, and data transfer between devices.
Do you offer remote computer support?
Yes, we provide secure remote assistance using encrypted connections through TeamViewer or AnyDesk for software-related issues.
What are your service areas?
We primarily serve Northeastern Pennsylvania, including both residential and business locations.
How much do your services cost?
Remote assistance starts at $10 per 15 minutes. In-person services vary based on repair complexity and required parts.
What payment methods do you accept?
We accept cash, checks, and credit card payments for all our computer repair services.
Are your technicians qualified?
Our owner has 25+ years of experience and a Bachelor's Degree in Information Systems Technology, with additional military technical training.
Reviews (1)
Tony D.
Thank you so much for checking my computer, you have no idea how it settles my mind. I am always taking you at your word to call you if something seems wrong with my system. Sometimes I feel guilty about doing it. I know from our past dealings you have always taken a good look and seen all the problems. I will never forget when you took over my system after that so called HP group took over fixing it and when I called you, you spent hours cleaning it up. I can't thank you enough.