Business Details
Emergency
services
Your Trusted Partner for IT Solutions in Dothan
At DothanPC, we pride ourselves on delivering exceptional computer and networking services to the Wiregrass area, including Dothan, Alabama. With over a decade of hands-on experience, our owner Mike McArdle brings deep technical expertise and a commitment to honesty that sets us apart from competitors. As a Microsoft and CompTIA-certified technician, Mike combines industry-recognized credentials with practical problem-solving skills to address even the most complex technology challenges. Our approach prioritizes clear communication, ensuring clients understand both the issues and solutions. We guarantee fast turnaround times, typically resolving most repairs within 24-48 hours, while maintaining transparent pricing with no hidden fees. Our shop avoids using outdated parts or makeshift workspaces, instead operating from a professional facility equipped to handle everything from virus removal to custom-built systems. By focusing on long-term customer relationships rather than one-time transactions, we've earned the trust of both individual users and local businesses across southeast Alabama and neighboring regions.
Services
Desktop Repair
Data Recovery
Custom Builds
Virus Removal
Networking
Laptop Repair
Blue Screen Fixes
Computer Optimization
Home Networking
New Computer Setup
Served areas
- Dothan, Alabama
Highlights and features
- Certified technicians with 12+ years of local experience
- 24-48 hour turnaround for most computer repairs
- Transparent pricing with no hidden fees
- Custom-built systems tailored to your budget
- Proven expertise in complex data recovery cases
Associations and certifications
- Microsoft
- CompTIA
What people say
Fast turnaround
Very professional
Honest pricing
Expert knowledge
Patient explanations
Services
Desktop Repair
Our desktop repair service addresses hardware failures, software issues, and performance problems for Windows and Mac systems. Technicians perform diagnostic testing to identify root causes before implementing lasting solutions. We replace faulty components with quality parts while preserving your data integrity. Customers receive clear explanations of repairs completed and maintenance tips to extend system longevity. This service suits home users and businesses needing reliable desktop functionality.
Data Recovery
Specializing in retrieving lost data from failed hard drives, corrupted systems, and damaged storage devices. Our technicians use advanced tools to recover documents, photos, and critical business files. We handle physical drive failures, accidental deletions, and virus-related data loss. Each case receives a customized recovery plan with upfront cost estimates. This service benefits individuals and businesses facing potential data disasters across desktops, laptops, and servers.
Custom Builds
Tailored computer building service matching your specific needs and budget. We select compatible components for gaming, business, or multimedia applications. Technicians optimize configurations for performance while ensuring system stability. Each build includes operating system installation and driver configuration. Customers receive personalized guidance on component choices and post-purchase support. Ideal for users seeking specialized computing power beyond prebuilt options.
Virus Removal
Comprehensive elimination of viruses, spyware, and other malicious software from infected systems. Our process includes deep system scans, threat removal, and security reinforcement. Technicians identify infection sources to prevent recurrence while preserving user data. We install protective measures and educate clients on safe computing practices. This service restores system performance and protects sensitive information for both personal and business computers.
Networking
Professional installation and repair of wired and wireless networks for homes and small businesses. We configure secure connections, optimize signal strength, and ensure device compatibility. Services include network troubleshooting, hardware upgrades, and internet connectivity solutions. Technicians implement firewall protection and data sharing configurations. This service benefits users needing reliable network access across multiple devices while maintaining cybersecurity standards.
Questions
What computer brands do you repair?
We service all major brands including Dell, HP, Lenovo, Acer, Asus, Toshiba, and Apple devices. Our technicians have experience with both Windows and Mac operating systems.
Do you offer data backup services?
Yes, we provide data migration and backup solutions during repairs. We also offer standalone data protection services to prevent future loss from system failures or cyberattacks.
Can you fix cracked laptop screens?
We replace cracked or damaged laptop displays with quality replacement parts. Most screen replacements complete within 24 hours, with same-day service available for common models.
Do you provide after-hours support?
Emergency service available by appointment. We accommodate urgent repair needs outside regular business hours for critical system failures affecting business operations or essential personal use.
What payment methods do you accept?
We accept cash, major credit cards, and checks for computer repair services. Payment terms available for larger business projects with prior approval.
Do you guarantee your repairs?
All repairs carry a 90-day warranty covering both parts and labor. We stand by our work and will readdress any recurring issues within the warranty period at no additional cost.
Reviews (23)
Mike McArdle
Jun 06, 2022
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Our new hours for Dothanpc.com computer repair shop are: Mon. - Thurs. 8:30AM - 5PM Service calls all afternoon and evening :-) Friday 8AM - 11AM CLOSED SAT, SUN. We are excited about out new hours and hope they help to serve You better :-) If you have used our services and were/are satisfied, please leave us a feedback on Google Reviews. Thank you for your business and your support :-)
Andrew Bath
Jun 02, 2022
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A HUGE thank you to Mike and his awesome business! We had our main server go bad and Mike not only fixed the problem but he did it so quickly and effectively that our business was not hindered in the slightest. If you need any work done I would highly recommend This company. This was easily a 5 star rating! Thank you!
Debbie Lewis
May 21, 2022
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I took my laptop to mike because my windows 10 was not working properly. mike fixed the problem, also had to reinstall my virus protection, as well as some other issues. mike had my laptop fixed within 24 hrs. this gentleman is very knowledgeable, honest, patient and caring individual.mike even put an icon on my home page to shut down computer every night and reminded me to shut it down.as stated. very caring guy. this is the ONLY PLACE i will take my laptop for repairs. thanks Mike for a job well done.
Lisa Lacey
May 12, 2022
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I was traveling to Dothan to visit relatives and on the flight I realized my laptop was showing a "fatal error" and not booting. I called Mike at DothanPC.com and explained my situation. I was only going to be in Dothan for 2 days and he assured me he would be able to take a look at it. The day before I left for Dothan the laptop fell on the floor so my hopes weren't high. Mike confirmed the hard drive was shot and he replaced it and set up my laptop before I had to leave. I highly recommend DothaPC.com. Mike was super nice, knowledgeable and fast. Great guy! Great service! Thank you!
D. Simms
Feb 08, 2022
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I dropped my laptop recently and went thru it attempting to repair itself with negative results. I was not looking forward to buying a new one. Took to Mike who explained what could happen to the hard drive. He was able to capture my data and replaced hard drive with a solid state faster one. He also installed a newer version of Office, all for what I feel was a very reasonable price. Thank you so much Mike. It works great!
Danny L. Bynum
Feb 08, 2022
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My wife was having issues with her computer. Too many problems to explain. We took it to Mike and before long he had it up and running like a brand new computer. My wife was thrill with the results. I recall the old saying, "When mom happy, everyone is happy". Thank you Mike for the job well done.
Mary Colburn
Dec 19, 2021
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My Tablet somehow got locked. I tried everything and couldn't unlock it. Took it in and the next day it was unlocked, updated and ready to go. Excellent customer service. Will definitely be returning for all my computer needs Highly recommend y'all go here
Felicia Williams
Sep 14, 2021
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Excellent customer service, even though my computer could not be fixed, the owner led me into the right direction to get the problem solved! He was very professional, kind, and informative! I will most definitely return if needed in the future, and recommend to others!
Stormer Too
Jul 19, 2021
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Don't plan on anyone being there, must be by appointment. No skippy, I am not a liar. I wanted to have my laptop repaired, went by mid morning, then again mid afternoon. No one there both times. Took my business elsewhere. Your response with regard to my listed experience speaks poorly of your disposition.
Jonathan Harden
Jul 15, 2021
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I went in awhile back to get a computer fixed. The PSU had blown and it wouldn't turn on. I bought a new PSU and asked them to fix it, the guy told me that the motherboard had fried and was damaged beyond repair. Fast forward a month later and one of my friends took one look at it and said that that guy had no idea what he was doing, plugged in a different PSU and it turned on. I would also like to point out the guy that I took this to, decided to unplug all the cables even the fans and leds.
Ashley Folmar
May 17, 2021
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Super professional! Had my business computer back up and better than new in 24 hours after it was locked up from a power surge. Very reasonable fee for all his service. You will not be disappointed!
Tiger B.
Aug 26, 2020
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Great customer service! They did a free diagnostic of my computer and told me what was wrong and how much it would cost to repair it before they charged me anything. The service was quick, friendly and professional. They did a great job on my computer at a very reasonable price. I can not recommend this place enough. You will not be disappointed.
Curtis Armstrong
Jul 18, 2020
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Great guy and great business! You get the true measure of a business and a businessman when things don't go perfectly the first time. I had a problem that Mike thought he had fixed because it never manifested itself while he had the computer, so then when I got it home it came back. He immediately went back to work and made it right. Computer works great! He also was more than fair about all his additional labor and parts. He knows his stuff! Great guy and great business!
Bella
Dec 08, 2019
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It was a crucial weekend when on Friday night one of our work computer malfunctioned. I googled and found Mike online, text him early Saturday morning before 8:00 AM and his response was within minutes. He offered to meet at his shop within 20 minutes. The PC was dropped off AND within less than an hour it was ready. Mike you are awesome, knowledgeable and don't beat around the bushes. Thanks for great communication and super customer service. I will always trust you with my business & will highly recommend everyone who is in need of Mr. PCFixIt : Thank you!
Donna Thomas
May 29, 2018
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This is the second time in two years that I have used Dothan PC. Mike McArdle made me feel like family, and had my slow computer up and running... Saving ALL my data. It was done in a timely manner and exactly the price he quoted! I highly recommend Dothan PC!!!
Anita Brown
Sep 05, 2017
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Thank you Mike and Jan for your great service. I had almost given up on getting my laptop fixed. I will recommend your shop to everyone
Gemine Howard
Jun 16, 2017
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I strongly recommend this business for any repairs you may need! The screen of my laptop got damaged the day before I had finals! Mike was such an amazing help. He provided quick, efficient, and quality work. My laptop was back to me as good as new in less than 24 hours! He gave me an exact quote and didn't go a penny over. I hope nothing else breaks on me but if it does I sure know who to call!
Jerry Peacock
Jun 23, 2011
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We all know the value of an excellent auto mechanic and Mike is the computer repair equivalent. Mike is an A+ Certified Computer Technician and this sets him apart from many computer repair persons. In May of 2011 I brought two computers in for repair; one was completely disfunctional and the other had contracted a virus. Unlike many computer repair shops, Mike took the time to listen to the symptoms in an effort to pinpoint the problems.
He asked follow-up questions and between the two of us, he could determine a diagnosis and remedy. The work on both computers was promptly completed and at an amazingly reasonable price. Both are functioning better than ever.
Mike and Janet both possess excellent customer relations skills that many other businesses would do well to emulate. I highly recommend their work and professionalism and will continue to do business with them.
He asked follow-up questions and between the two of us, he could determine a diagnosis and remedy. The work on both computers was promptly completed and at an amazingly reasonable price. Both are functioning better than ever.
Mike and Janet both possess excellent customer relations skills that many other businesses would do well to emulate. I highly recommend their work and professionalism and will continue to do business with them.
Mary G.
Feb 25, 2011
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Thanks for fixing my 3 computers. 2 had not worked in quite some time and we thought they were junk due to how they operated and the antivirus and spyware on these computers did nothing to fix the problems. you had them for only a couple of days and now we are up back up and running. You saved us a ton of money since we don't have to purchase new computers for the kids for Christmas. I will continue to use Dothan PC for my maintenance and repairs.
Jerri Kaye
Great turn around time, courteous and affordable. They really know service. Very friendly and patient.
Joe Evans
Our computer went out at our business, took it to Mike at 8 AM, he said I'll get right on it, by 3 PM we were back operating, not the first time he's helped us out. Always goes the extra mile, Thanks Mike!
Gemine Howard
I strongly recommend this business for any repairs you may need!! The screen of my laptop got damaged the day before I had finals! Mike was such an amazing help. He provided quick, efficient, and quality work. My laptop was back to me as good as new in less than 24 hours! He gave me an exact quote and didn't go a penny over. I hope nothing else breaks on me but if it does I sure know who to call!
Pastor Laurie Williams
We got a trojan horse virus on our office computer that shut down everything we needed to do. We had 3 different computer-savvy people try to repair it, to no avail. Mike not only fixed this problem, but he cleaned out the entire system, increasing our speed by a factor of 5! Thank you, Mike!