Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Southern Illinois
SINC has served Southern Illinois and the Tri-State Area for over 14 years as a trusted technology consulting firm. Founded on principles of responsive service and technical excellence, we specialize in delivering customized IT solutions for businesses, organizations, and home offices. Our team includes Microsoft, Apple, Linux, A+, Dell, and Cisco certified technicians, ensuring comprehensive expertise across platforms. We prioritize rapid response times, transparent communication, and long-term problem resolution, with clients praising our ability to simplify complex technology challenges. Backed by decades of combined experience from our leadership team, we offer managed services, cloud solutions, and emergency support while maintaining deep community ties. Our commitment to client education and proactive system maintenance has earned us lasting partnerships with businesses across industries.
Services
PC/Mac Support
Cloud Solutions
Managed Services
Network Security
Emergency IT Repair
Server Maintenance
Remote Monitoring
HIPAA Compliance
Served areas
- Southern Illinois
Details
- Year established: 2010
Highlights and features
- Certified technicians across multiple platforms ensure comprehensive IT expertise
- Proven 14+ year track record serving Southern Illinois businesses
- Guaranteed rapid response for emergency and routine technical issues
- Customized solutions tailored to specific business needs and budgets
- Comprehensive managed services including cloud solutions and security monitoring
Associations and certifications
- Microsoft
- Apple
- Linux
- CompTIA A+
- Dell
- Cisco
What people say
Prompt service
Technical expertise
Clear communication
Emergency reliability
Long-term partnerships
Services
Managed IT Services
Our dedicated managed services ensure continuous IT operations through proactive monitoring and maintenance. We handle server upkeep, security updates, and system optimization to prevent downtime. Clients benefit from predictable costs and 24/7 support access while focusing on core business activities.
Cloud Solutions
We implement secure cloud storage and hybrid solutions tailored to business needs. Services include offsite backups, hosted email servers, and cloud-based data management. Our approach ensures data protection, scalability, and seamless access across devices while maintaining strict security protocols.
Emergency IT Repair
Critical technology issues receive immediate attention with after-hours emergency services. Certified technicians respond promptly to hardware failures, network outages, and security breaches. Emergency billing remains transparent while prioritizing rapid business continuity restoration.
Network Security
Comprehensive security solutions protect against threats through monitoring, firewalls, and access controls. We implement antivirus systems, intrusion detection, and HIPAA-compliant protocols. Regular audits ensure ongoing protection for sensitive business data and client information.
Server Maintenance
Proactive server management includes performance optimization, software updates, and configuration adjustments. Our certified engineers handle both physical and virtual servers, ensuring reliable operation for email systems, databases, and business applications critical to daily operations.
People
Benjamin Minton
Co-Owner
With extensive systems engineering experience, Benjamin co-founded SINC to deliver client-focused IT solutions. He oversees technical operations and strategic direction while maintaining hands-on involvement in complex client projects.
David Mack
Co-Owner
David brings decades of technical and business expertise to SINC's leadership. He manages client relationships and service delivery, ensuring personalized support that aligns with each organization's unique technology requirements.
Questions
What IT services does SINC offer in Southern Illinois?
We provide managed IT services, cloud solutions, network security, server maintenance, and emergency repair across Southern Illinois and surrounding areas.
Do you offer emergency IT support after business hours?
Yes, we provide 24/7 emergency support with transparent billing for critical technology issues requiring immediate attention.
How do you handle business network security?
Our security services include monitoring, firewalls, access controls, and regular audits to protect against threats while maintaining HIPAA compliance.
What makes SINC different from other IT providers?
We combine multiple technical certifications with rapid response times and personalized service, maintaining long-term client relationships through proven reliability.
Do you support both Windows and Mac systems?
Yes, our team includes Microsoft, Apple, and Linux certified technicians to support diverse technology environments across platforms.
How can I request IT services from SINC?
Contact us at (618) 300-3389 for immediate assistance or visit our Carbondale office by appointment for in-person consultations.
Reviews (4)
David W. Lawler
Nov 14, 2020
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SINC are extraordinary professionals who are very knowledgeable, diligent, and great to work with. I highly recommend their services. Respectfully, Lawler Brown Law Firm, Marion, IL
Jessica Merritt
Nov 06, 2018
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Their sign is too bright! It blinds me every time I drive by it. Also, they too, were lost on the location of the any key. Edit: Grammar
Wanda C.
Sep 18, 2018
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I have known him for years thru work. He is extremely bright. He is professional, compassionate, honest, a man of his word and sincere. What more could one ask?? When Dave tells you he will be at your home or business at a certain time, you can be sure he will be there, no waiting around for hours, wondering if he or one of his employees will show up. You will not be disappointed in Dave or his employees. Give SINC an opportunity to meet all of your business needs.
Mandy Daly
May 02, 2017
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Best place to take your MacBook! They are very helpful & know what they are doing! Rates are very reasonable! Highly recommend!