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ComputerXpress, Inc. ComputerXpress, Inc.
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Business Details
16 Years
experience
Trusted Computer Repair & IT Services in Lakeland
At ComputerXpress, we understand the frustration of broken devices and are dedicated to providing efficient, reliable repair solutions. Founded in 2010 as a subsidiary of Ntelligent Networks Inc., we specialize in computer and mobile repair, data recovery, and IT support for both residential and business clients. Our team of expert technicians uses high-quality OEM parts and offers personalized service to ensure optimal device performance. We expanded into electronics recycling and refurbishing in 2013, combining environmental sustainability with affordable technology solutions. Our internship program trains local youth in technical and customer service skills, reflecting our commitment to community development. With over 1,500 five-star reviews, we prioritize transparency, rapid service, and comprehensive warranties ranging from 90 days to lifetime coverage.

Our services include onsite and in-home support, wireless network installation, and custom-built PCs tailored to gaming, business, or creative needs. We serve Lakeland, Brandon, and surrounding areas in Florida, offering flexible payment options and financing through Prog Leasing. Our dedication to customer satisfaction is evident in our detailed diagnostics, clear communication, and 240-hour technician training program. Whether you need emergency repairs, system upgrades, or data recovery, ComputerXpress combines technical expertise with community values to deliver trusted solutions.
Services
Computer Repair Data Recovery Custom PCs IT Support Recycling Services Virus Removal Network Installation System Upgrades Onsite Support Refurbished Sales
Details
  • Year established: 2010
Highlights and features
  • We use top-quality OEM parts for all repairs
  • Our technicians complete 240+ hours of training
  • We offer lifetime warranties on select repairs
  • We provide same-day/next-day service options
  • Our internship program trains local youth in tech skills
What people say
Quick and professional Excellent customer service Knowledgeable staff Fair pricing Same-day repairs
Website
Services
Computer Repair
We specialize in comprehensive computer repairs for both PCs and Macs, addressing hardware failures, software issues, and performance problems. Our technicians use high-quality OEM parts and diagnostic tools to restore functionality to laptops, desktops, and tablets. With same-day service options and a 90-day minimum warranty, we ensure reliable solutions for cracked screens, virus infections, and system crashes while maintaining a 4.8 Google rating from 1,500+ reviews.
Data Recovery
Our data recovery services handle hard drive failures, RAID array crashes, and accidental deletions using advanced tools in a controlled environment. We recover files from damaged drives, SSDs, and flash storage while maintaining data privacy. With specialized techniques for business servers and personal devices, we offer free evaluations and prioritize urgent cases, achieving a 99% success rate in most scenarios according to our technical documentation.
Custom PCs
We build custom gaming and workstation PCs tailored to specific performance requirements, using components from Intel, AMD, NVIDIA, and other trusted brands. Our configurations optimize for 4K gaming, 3D rendering, and business applications with options for RGB lighting and liquid cooling. Each system undergoes 24 hours of stress testing before delivery, and we offer upgrade paths for future-proofing investments in hardware.
IT Support
Our IT support covers business network installation, wireless infrastructure, and structured cabling solutions for organizations in Florida. We implement security systems, VOIP phone networks, and server maintenance packages with both reactive and proactive service models. Business clients benefit from priority response times and discounted rates through our Block of Time contracts.
Recycling Services
We provide electronics recycling for computers, monitors, and mobile devices while following EPA guidelines for responsible disposal. Our program accepts both functional and broken equipment, offering cash payments for qualifying items. Through this service, we recover valuable materials like gold and copper from circuit boards while diverting 9.4 million tons of e-waste annually from landfills according to industry statistics.
People
Steve Chason
Store Manager
Steve Chason leads our Lakeland location with over 15 years of IT experience, specializing in network infrastructure and customer service operations.
Questions
What computer repair services do you offer?
We repair all PC and Mac models including screen replacements, virus removal, hardware upgrades, and data recovery with same-day service options available.
Do you offer onsite computer support?
Yes, we provide in-home and business IT support within a 30-mile radius of Lakeland with priority service for contract customers.
How long does data recovery take?
Most standard data recovery cases complete within 2-5 business days depending on drive condition and data volume according to our technical estimates.
Do you sell refurbished computers?
We offer a wide selection of certified refurbished desktops, laptops, and servers with warranties ranging from 90 days to lifetime coverage.
What are your business hours?
We're open Monday-Friday 9AM-7PM, Saturday 10AM-6PM, and closed on major holidays with reduced hours on July 4th and New Year's Day.
Can you build a custom gaming PC?
Yes, our custom-built gaming PCs use premium components tailored to your performance needs with options for RGB lighting and liquid cooling systems.
Videos
Reviews (31)
James Bosetti
Jul 13, 2026 Report
Had a nasty virus removed from my computer and it was removed by Steve with no issues. He also loaded several large Desktop files to a new computer that I purchased from them with ease. I would highly recommend Computer Express.
Victor M. Arvelo
May 26, 2026 Report
Excellent customer service and communication, even though my computer hit the fan... I would recommend them 100%. Local, great service professional service, honest and well priced. Will return to do business in the near future.
Rhonda Murray
Apr 04, 2026 Report
I had an excellent experience with Compter Xpress. I dropped off my MacBook on Friday because I was having issues with the keyboard, and their team diagnosed the problem very quickly. By Monday, the new keyboard had already been installed and my laptop was ready to go. The turnaround time was impressively fast, and the whole process was smooth from start to finish. The customer service was awesomefriendly, professional, and very helpful. They kept everything simple and stress-free. If you need reliable and efficient computer repair, I highly recommend Compter Xpress. They really went above and beyond!
Leah Stine
Mar 11, 2026 Report
My experience with ComputerXpress Lakeland was so fantastic. I had lost my computer in a fire. When I walked in, I was greeted very warmly by the GM, who walked me through everything I needed to have a computer up and running within the hour, which was very appreciated during tax season! Not only did he walk me through that process, he also sold me a fantastic refurbished computer model that was a better model than what I had been using for half the price that I would have paid brand new. Everything transferred over and I have had no problems with the computer. I am very grateful for the amount of stress that he saved me with his guidance.
Adam Chance
Aug 21, 2024 Report
Hard drive was failing so I took it in to Computerxpress. They recovered lost emails and pictures for me. Hurray!
Tony Schrock
Aug 16, 2024 Report
The team at ComputerXpress did a custom cooling job for me on a classic Alienware case a few months ago. They had to do some hardware build and got really creative to fit a new cooling unit for my rig. Turned around the job quickly and did a good amount of work for a fair price. Would 100% use them again for custom PC rebuilds. I've been using the PC religiously since their job and have not had a single issue.
Phil Averbuck
Aug 09, 2024 Report
Very professional, speedy service and they always suggest the most economical fix. Top recommendation!!
Winston Revely
Jul 24, 2024 Report
Great company, I will make sure to send everyone I know that is looking for anything computer related!!!
Sandra Dee
May 26, 2022 Report
My MacBook Pro quit. I went to their location and was met by a friendly knowledgeable staff. I was told they would need to do a diagnostic exam of my computer to determine it's issue. They advised me upfront of the cost of the exam, and further advised they would make no further repairs without consent from me. I agreed and left my computer. Within a couple of hours they called saying they had found the issue.

They gave me the exact cost to make the repair, and I agreed. The following morning I picked up my fully functioning computer for the exact price quoted. It was good to deal with people who did what they said they would do. I would recommend this business to people I know if they were to have computer issues. Thank you.
Dan Gilligan
May 22, 2022 Report
I have an apple Macbook Pro and has been giving me battery fits for several weeks, they had my proper battery in stock and had my battery changed out in less than 2 hours. Great job. On a personal not the Staff was incredible. my son who LOVES computers and technology completely nerded out in store and the staff were so incredibly helpful walking him through how much to save, quality, tech, and personal preferences. I will be returning for any computer issues in the future!
Dipali Patel
May 12, 2022 Report
I spilled water on my MacBook Pro, and managed to get the water out from under the screen, but one of the ports wasn't working anymore and I was worried there was still some water inside that would cause me problems down the road. Steve and Kyle were great in giving me a fair price to inspect my laptop and replace anything that needed to be replaced. I dropped it off Friday, they told me by Monday it would be fixed but Kyle put in some extra time so I could have it next day! Now it works perfect and it's all thanks to their hard work! Thank you!
Mitch Bishop
May 08, 2022 Report
After a long weekend trip, I started my Monday with my laptop refusing to come on. Took it to ComputerXpress to see if it was salvageable. Unfortunately, it wasn't but the guys her were able to save my files (both work and personal) and even gave me a great deal on another laptop. Very happy with ComputerXpress.
THOMPSiGN On Everything
Apr 10, 2022 Report
Knowledgeable, nice, fair and will work with you! Update: had to get repairs, they made recommendations, fixed it on the spot, taught me more stuff about PC care and management. This is why I drive out here from Orlando/Kissimmee. (Photos for attention, that's not my machine but is available at the shop)
Bill Nye The Nazi Spy
Mar 09, 2022 Report
I am typing this review from my custom-built PC that this place built. They did a fantastic job! Steve also hooked me up with a superb monitor for a perfect price! I'd recommend coming to this store if you ever need your PC built or if you need a monitor! I would give this place an 11/10 if I could.
Angelina Paleo
Mar 04, 2022 Report
Very Professional, Great Customer Service, Well Educated on ALL type of computer & office, communication was AWESOME! It's was worth the hour drive to location. Very happy with our final results in our gaming PC & computer that we bought. Definitely will recommend this place. Thank you for your services.
Rob Meador
Jan 15, 2022 Report
Extremely knowledgeable staff. Kyle was awesome and fixed my daughter's MacBook Pro, which I was afraid was a total loss. Thank you very much Kyle and the entire ComputerXpress team, I will definitely be back if I have any other computer issues. Great job and thanks again! By the way, they also have a good selection of previously owned Macs. Good to know in this age of limited supply and back-orders.
Rachel Reynolds
Jan 11, 2022 Report
I needed my computer cleaned and thermal gel replaced. It was running hot and fan was running on overdrive. They gave me one quote and I thought it was a bit high but I agreed because I needed it fixed and they had done it for me before. I was pleasantly surprised when they were done earlier than expected and was half the original estimate! They under promised but over delivered. I think that is the best way to do business as a small business owner myself.
Andrea Ravenelle
Dec 21, 2021 Report
I'm not the most computer savvy person but I've ALWAYS been treated with courtesy and respect. Any thing I've asked about has been explained so that any layman can grasp the answers! I would recommend this business to anyone who needs computer know how.
Tiffany R.
Dec 20, 2021 Report
So my laptop crashed and wouldn't come on again.so I thought I could YouTube how to fix it.word of advice-leave tech to the professionals lol. Steve was amazing and offered in store options for a used laptop, like new, but I couldn't afford that at the time. My laptop ended up staying there for a few months (wayyy longer than they usually allow) but he was so patient. I was able to buy my own portable hard drive and he just charged me for transferring my files.

End result, he did a great job and I was able to access all my valuable files that were years worth of storing on that laptop. No complaints.any computer related issues- I'll be back here and would definitely recommend.
Debora Kidwell
Nov 04, 2021 Report
These guys are AWESOME! Excellent service. Quick and efficient. They are also very nice, professional, and friendly. They helped me with all of my questions and helped me understand how to set up my new system once I got it home. I will never go anywhere else for any of my computer needs. I only gave 5 stars because it doesn't give me an option to give more.
Diana Hamilton
Oct 31, 2021 Report
Well worth the drive! Honest and quick. We came in looking to replace my daughter's laptop that had a broken screen, and Steven recommended we fix it instead. He could have easily sold us a new computer. Her laptop was ready the following day before she needed it for school on Monday. We'll definitely be back.
Beth McNabb
Sep 29, 2021 Report
Fast, friendly, knowledge expertise from Computer Xpress! Steve looked at what we needed, and he ordered the part. The fan arrived quickly, we.stopped in, Steve opened it up in front of us, and carefully and quickly replaced the part while we watched. He has been with the company for 6 years and was very proud of their growth and spoke well of the company. We hope not to need them again, but if we have any future computer issues, we will be back! Impressive! Good quality service, good value for the money.
Aislinn Hayes
Sep 22, 2021 Report
Steve was helpful, he has extensive knowledge about computers, and what I liked most about this store was that he made us feel comfortable. When I go to best buy, its near impossible to escape a conversation with a sales rep about a computer but when I went here, he was laid back and gave me room to breathe and didn't make me feel like I had to make any decisions. He informed me about every computer, explained to me how each one is different from the next and then let us decide. He also helped me on the phone afterwards when I had questions. I'll be a returning customer and I'll refer people to this store as well.
Cheryl Berlongieri
Sep 02, 2021 Report
My laptop stopped working and I was lost. My husband would have normally taken care of it, unfortunately he passed away 2 weeks ago. So I Google the best computer company near me. ComputerXpress was first with 4.9 - 5.0 star rating. I called and Steve said bring it in. Long story short he was professional, knowledgeable and extremely reasonably priced. Mine was dead, not worth fixing. So I had a newer laptop that afternoon. He went the extra mile for me. I was so happy to know that there's people like Steve out there that is truly honest and compassionate. I will be a customer for life. Thank you again.
C. B.
Aug 27, 2021 Report
Steve and his team are always awesome. They're skilled, professional, and down to earth. Prices could be better. I have had multiple laptops and desktops repaired here and I have always been satisfied with the work and price. As far as the used Apple equipment, their inventory all looks brand new. I personally would rather spend a little more at a trustworthy local place like this and be confident that I can trust the condition of the machine. Other places may have good sales, return policies, and warranties, so do your due diligence. If you do buy from ComputerXpress, you won't be disappointed.
Bob Goodwin
Aug 18, 2021 Report
I have been dealing with Computer Express for the past year, and they have consistently impressed me with their expertise and the services they offer. At my request, they built a brand new computer for me, from scratch, which has proven to be the best computer I have ever owned. In addition, their in-home service is superb. They are only just a phone call away, and always more than willing, to answer any questions and try to solve any problems one may encounter with the "mysterious" Windows operating system. Based upon my dealings with them, I gladly rate them as a 5 star business, and heartily recommend them to anyone in need of a professional, customer-friendly computer dealer.
Tabra L.
Feb 10, 2020 Report
My laptop was fixed in a short time. Everything went well. Great job and obviously they know a lot about all types of computers. I'd definitely return A+ experience
Judy D.
May 10, 2019 Report
Steve did a great job with my laptop. The software problem was solved in an afternoon. He installed malware protection and ordered a part for a broken usb port. The part was there in a few days, and he repaired it right at the counter. Steve also gave great advice to solve internet issues at home. The service was worth every single penny. My four year old lap top is back to being the blazing fast reliable one I remember and love. Thanks Steve.
Kenneth B.
Apr 14, 2019 Report
Unlike the other computer repair places I have seen in the Pasco and Hillsborough vicinity, ComputerXpress is different. They have a much larger physical facility with several employees and do repairs on site and very quickly. In my last visit;, turn around was 1 day even though they had to order parts. In addition they have a very large show room of refurbished computers for sale and also will custom build laptops and desktop computers to order.

What made the main difference to me was how friendly and knowledgeable the staff was. This was a very different experience than I had at the one time I went to Best Buy for a repair or other local Brandon places that had to ship the computers to another facility. Highly recommended and worth the drive even if you don't happen to live in Lakeland.
J. S.
Nov 23, 2016 Report
These folks are real professionals. I needed a repair for my HP laptop and brought it to them on Tues afternoon and got it back Wed near lunch. They replaced my hard drive very reasonably. Their store is loaded with computers and various other electronics. They had quite a few people when I picked up and everyone was getting taken very well. I will use them again if needed. Thanks Steve and Keith and the other guy :
Sharon W.
Jun 30, 2016 Report
I just moved to Mulberry, Fl. and my monitor decided not to work, after asking relatives about someplace to get the computer fixed I took it to ComputerXpress. They were very nice on the phone. Took it in and was very pleasantly surprised when they called and said it was done and nothing major was wrong with it. Only charged to check out the computer, which was very nominal. These are some really honest guys, and very reasonable, and fast!

I They have made a customer for life! Being new in the area I was really happy to find somewhere to take my computer that I can trust. Good going guys, and you will definitely see me in the future. Would recommend them to everyone that needs computer work done fast and reasonably.