Business Details
Emergency
services
Trusted IT Services & Computer Repair in Eugene
Simplified Computing was founded to address the growing complexity of business technology systems and the lack of accessible support. Our mission is to demystify computing through transparent solutions that empower clients to understand and control their technology environments. Unlike traditional IT providers, we prioritize education alongside problem-solving, ensuring clients gain knowledge during every service interaction. Our team of experienced technicians combines deep technical expertise with exceptional communication skills, avoiding the 'anti-geek' stereotype by emphasizing clear explanations and personalized support. With a focus on Eugene and Springfield businesses, we offer comprehensive services including network management, data protection, and hardware solutions. Our Dell partnership provides access to premium equipment with competitive pricing, while our custom-built systems cater to specialized business needs. We emphasize proactive maintenance through service contracts to prevent issues before they disrupt operations. Our HIPAA-compliant off-site backup solutions and secure networking services address modern data protection challenges. By maintaining local presence and 24/7 support capabilities, we ensure businesses receive timely assistance when they need it most.
Services
Computer Repair
Network Setup
Data Backup
Security Services
VOIP Systems
Web Hosting
Custom Computers
Server Management
Virus Removal
Remote Support
Highlights and features
- 20+ years of local IT expertise in Eugene/Springfield
- Premium Dell equipment with competitive pricing guarantees
- Custom-built systems tailored to business requirements
- HIPAA-compliant data protection and backup solutions
- 24/7 network monitoring and emergency response capabilities
Associations and certifications
- Dell Partner
- HIPAA Compliant
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for business systems. We diagnose problems efficiently, replace faulty components, and restore functionality while explaining solutions to prevent future issues. Our technicians handle both Dell systems and custom-built computers with equal expertise.
Network Setup
We design and implement wired/wireless networks tailored to business requirements, including router configuration, firewall security, and access point placement. Our solutions ensure reliable connectivity across LAN/WAN infrastructures while maintaining strict security protocols for protected data environments.
Data Backup
Our backup solutions combine on-site NAS devices with secure off-site storage to protect against data loss. HIPAA-compliant systems use mirrored storage and automated scheduling, enabling rapid recovery from hardware failures, accidental deletions, or catastrophic events affecting business continuity.
Security Services
We implement comprehensive security measures including managed antivirus, network assessments, and firewall configuration. Our approach combines proactive threat detection with staff training to minimize vulnerabilities while maintaining compliance with industry-specific data protection standards.
Custom Computers
Our custom computer builds match specific business needs, from high-performance workstations for technical applications to cost-effective office systems. Each build includes component selection guidance, hardware installation, and optimization for reliability without unnecessary software bloat.
Questions
What IT services do you offer for local businesses?
We provide network management, computer repair, data backup, security solutions, VOIP systems, server management, and custom computer builds tailored to Eugene/Springfield businesses.
Are you available for emergency IT support?
Yes, our team offers 24/7 emergency response for critical network or system failures affecting business operations.
Do you work with businesses outside Eugene?
While based in Eugene, we serve all of Lane County including Springfield, Cottage Grove, and Junction City with on-site and remote support options.
Can you help with HIPAA-compliant data protection?
Our off-site backup solutions meet HIPAA requirements, ensuring secure data storage and recovery for healthcare and financial institutions.
Do you offer service contracts for ongoing IT support?
Yes, we provide customizable service agreements to maintain optimal system performance and prevent unexpected technology failures.
What makes your computer repair different from competitors?
We combine technical expertise with client education, explaining solutions clearly while providing premium Dell equipment and custom-built systems.
Reviews (14)
Pog Slam
Feb 15, 2022
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This is the best place for PC repair in town, and with the best prices! Thank you so much for helping me out when I needed it.
Raymond Dowd
Apr 19, 2021
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Repairing laptops is not a skill set that I possess and it is difficult to trust anyone since there are so many hackers out there, however, I believe that Randy delivered exactly what he promised and more. Someone else could have charged for a virus scan but this honest guy told me there were no viruses but he could make my laptop perform better with an upgraded hard drive for $15 more. It works great, I have no doubts about what he did to my laptop and I believe that the price I paid is fair.
Thomas Price
Jan 30, 2021
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Part of PacInfo, Southern Willamette Valley's trusted resource and information technology and Internet solutions.
Frank Sobol
Jan 19, 2021
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Randy has complete 4 or 5 repairs on my computers over the last couple years. He also installed Crucial drives in two of my computers and cloned them from my old hard drive so I did not have to reinstall all my programs. His work is fast and effective. The charges for the work are always reasonable. I highly recommend him.
Brian M.
Jan 06, 2021
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I had an unknown issue with my PC, I could not get it to start. They were able to figure out the issue and fixed it without trying to upsell me on anything like some other places do. He gave me some recommendations on what I could do to improve my PC performance but didnt push me into making a commitment. The hours posted are reliable and the only trouble I had was figuring out where to go when I arrived.
Jennifer Darlington
Nov 21, 2019
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What a nice man! I took my laptop in because the charger had suddenly stopped working. The employee (don't know his name) plugged in one of his charging adapters, and sure enough, my laptop began charging again. Thankfully all I have to do is buy a new charger, and the man suggested some places I try. I asked what I owed him for the service but he said nothing. If and when I need real repairs done to my computers, I know where I will be taking my business. Thank you, Simplified Computing!
Thomas Holden
Apr 01, 2019
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Randy is your perfect computer dude.totally at peace in a windowless room filled with computers;- He replaced my laptop hard-drive fast and for a reasonable price. Would recommend SC over any large corporate megastore. Nice to do local business.
Dave Haverstock
Jan 25, 2019
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Simplified Computing and the owner, Randy McMillian, are fantastic to work with. They have saved us a lot of grief, by knowing exactly what to do for us. We had a major computer crash, and various other problems with our computers, this year. Not only is their service and expertise exceptional, pricing is fair and highly appreciated by us. 35-years in We recommend them highly.
Mike Johnston
Dec 15, 2018
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I have been looking for A computer repair shop for a while. I tried Simplified Computing and am very pleased. My hard drive needed to be replaced with an SSD. Talk about FAST zoom done. I love it and quite reasonable on cost. I DO recommend Simplified Computing If you want fast service and done right the first time.
Justin Barry
Nov 28, 2018
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We called them after our three computer network stopped communicating after an update. Randy came out, was very professional, and had our network up and running in an hour and a half. We will be calling Simplified Computing again if we have any trouble. A+
Ariana Kalziqi
Feb 04, 2016
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HE HAS RISEN! Much to my joy, James and the guys at Simplified Computing resurrected my old ThinkPad. The work was done quickly, and the everyone who worked with me was very professional and honest. The prices were great, too! Would definitely recommend to anyone having computer issues. Thanks again, guys!
Lindsay Harris
James is excellent in what he does. He's very kind and helpful. He has helped me get viruses off my computer to meeting me at Best Buy to help me choose a new computer. I would highly recommend him to anyone with computer needs. You won't be disappointed!
Cal Scott
This place was absolutely amazing. James is a warm and welcoming man and made the computer help experience was very straightforward and he made the entire repair experience pleasant. I recommend anyone with conputer aid needed to go to him!
Andrea Taylor
Randy always fits us in when we have a computer emergency. He's great at removing malware and recommending ways we can keep a cleaner computer at home. I highly recommend this company.