Business Details
27 Years
experience
Trusted IT Services in Jackson, TN
Established in 1999, Computer Consulting Services has served as a trusted IT partner for businesses across Jackson and surrounding areas. Our team of seasoned professionals brings decades of combined experience in information technology, specializing in managed IT services, cybersecurity solutions, and cloud-based infrastructure. We prioritize long-term client relationships over transactional interactions, treating each client's business as an extension of our own. Our approach combines proactive network monitoring, customized technology solutions, and responsive support to ensure business continuity. With expertise spanning manufacturing, healthcare, legal, and financial sectors, we deliver cost-effective IT strategies that align with unique organizational needs. Our commitment to personalized service differentiates us from larger providers, while our 24/7 monitoring systems ensure constant protection against emerging threats. We focus on empowering clients to concentrate on core business operations while we handle their technology infrastructure.
Services
Managed IT Services
Cloud Managed Networks
Cybersecurity Solutions
IT Support & Consulting
Cloud Backups
Details
- Year established: 1999
Highlights and features
- Decades of combined IT experience across multiple industries
- Personalized service treating clients as internal team members
- 24/7 network monitoring and proactive threat prevention
- Cybersecurity expertise with free system consultations
- Cost-effective solutions compared to in-house IT departments
Services
Managed IT Services
Our comprehensive IT management covers network monitoring, system maintenance, and technical support. We provide 24/7 alerting and patching to prevent downtime while offering help desk, remote, and on-site services. This solution eliminates the need for in-house IT staff by making us your dedicated technology department.
Cloud Managed Networks
Protect your business with continuous network monitoring and threat detection. Our cloud-based system provides real-time alerts, automatic updates, and vulnerability assessments. This proactive approach safeguards against ransomware and cyberattacks while maintaining regulatory compliance across various industry sectors.
Cybersecurity Solutions
We offer comprehensive security assessments and protection strategies tailored to your business needs. Our experts identify vulnerabilities, implement protective measures, and provide ongoing monitoring. The service includes free initial consultations to evaluate your current cybersecurity posture and recommend improvements.
Cloud Backups
Ensure business continuity with our cloud-based backup solutions. We protect against data loss from hardware failures, natural disasters, or cyber incidents. Our system enables rapid recovery of operations while replacing and restoring affected equipment, minimizing business disruption.
IT Consulting
Leverage our industry expertise to optimize your IT infrastructure. We analyze existing systems, recommend improvements, and implement solutions that align with business goals. Our consulting services help organizations maintain efficient operations while planning for future technology needs.
People
David Riggs
President
With extensive leadership experience in information technology, David oversees strategic operations and client relationships. His vision drives the company's commitment to personalized service and technological excellence.
Derek Kelley
Vice-President
Derek manages day-to-day operations and service delivery. His technical expertise ensures clients receive reliable IT solutions tailored to their specific business requirements.
Melissa Waage
Office Manager
Melissa coordinates administrative operations and client communications. Her organizational skills ensure smooth business processes and timely service delivery for all clients.
Devin Sykes
System Engineer, Tier I
Devin provides technical support and system maintenance. His expertise in network operations helps maintain stable IT environments for clients across various industries.
Sam Essary
System Engineer, Tier II
Sam handles complex technical issues and system implementations. His advanced engineering skills ensure robust IT infrastructure and effective problem resolution for business clients.
Questions
What industries do you serve?
We work with businesses across manufacturing, healthcare, legal, government, non-profit, banking, and other sectors throughout West Tennessee.
Do you offer 24/7 IT support?
Yes, our services include 24/7 network monitoring, alerting, and emergency response to ensure continuous protection for your business operations.
How do you handle data backup and recovery?
Our cloud-based backup solutions enable rapid business recovery while replacing affected equipment, minimizing downtime from hardware failures or cyber incidents.
Can you help with cybersecurity assessments?
We provide free initial cybersecurity consultations to evaluate your systems and recommend specific improvements to protect against emerging threats.
What service areas do you cover?
We primarily serve Jackson and surrounding areas in West Tennessee, providing both on-site and remote IT support services.
How do you differ from other IT providers?
We focus on long-term partnerships rather than transactional relationships, treating each client's business as an extension of our own operations.