my PC Techs

Business Details

24 Years

experience

Emergency

services

Expert IT Support and Computer Repair in Phoenix

Since 2002, my PC Techs has been a trusted provider of comprehensive IT solutions for businesses across the Phoenix metropolitan area. Our company was founded on the principle of delivering reliable, high-quality technology services that empower businesses to operate efficiently and securely. With over two decades of combined experience among our team members, we bring a wealth of expertise in computer repair, managed IT services, cybersecurity, and web development. Our team consists of certified professionals who have passed thorough background checks, ensuring that our clients receive both technical excellence and personal integrity. We pride ourselves on our ability to respond quickly to client needs, offering both on-site and remote support to minimize downtime and maximize productivity.

Our commitment to customer satisfaction is evident in our personalized approacheach solution is tailored to the specific requirements of the business we serve. We maintain partnerships with leading technology providers like Dell, allowing us to offer enterprise-grade equipment at competitive prices. Our dedication to continuous improvement and adaptation to evolving technological landscapes ensures that our clients remain at the forefront of innovation. We believe in transparency and value-driven service, with no hidden fees or unnecessary charges. This philosophy, combined with our deep local roots and extensive technical knowledge, has earned us the trust of hundreds of businesses throughout the region.

Services

Computer repair Managed IT Web development Cybersecurity Server maintenance Data backup Network repair Software development Virus removal IT consulting

Details

Year established: 2002

Highlights and features

Our team members have over 15 years of hands-on IT experience with thorough background checks.
We provide both on-site and remote support to minimize business downtime.
As Dell partners, we offer enterprise-grade hardware at competitive prices.
Our personalized approach tailors solutions to each client's specific business needs.
We guarantee transparent pricing with no hidden fees or unnecessary charges.

What people say

Quick turn-around Reasonably priced Great service Knowledgeable team Excellent communication

Website

Services

Computer Repair

Comprehensive repair services for business and personal computers including virus removal, hardware upgrades, and data recovery. Our certified technicians handle desktops, laptops, and servers with minimal downtime. We use diagnostic tools to identify issues quickly and implement lasting solutions while protecting data integrity.

Managed IT Services

Proactive IT management with 24/7 network monitoring, regular maintenance, and security updates. Our team handles server management, cloud integration, and technology planning to help businesses operate efficiently. We create customized IT strategies that align with business goals while maintaining compliance standards.

Cybersecurity Solutions

Complete cybersecurity protection including network audits, firewall configuration, and employee training programs. We implement threat detection systems and develop response plans to prevent data breaches. Regular security assessments help businesses stay ahead of evolving cyber threats while maintaining regulatory compliance requirements.

Web Development

Custom website development using WordPress, Drupal, and LAMP stack technologies. We create responsive designs, optimize site performance, and ensure security compliance. Our developers build e-commerce platforms, content management systems, and business portal solutions that align with brand objectives and user experience standards.

Data Backup & Recovery

Robust data management solutions including automated cloud backups, on-site storage systems, and disaster recovery planning. We implement redundant systems to prevent data loss and ensure business continuity. Our team tests backup protocols regularly to guarantee quick recovery in case of system failures or cyberattacks.

Questions

What IT services do you offer for Phoenix businesses?

We provide computer repair, managed IT support, cybersecurity, web development, server maintenance, data backup, and network solutions tailored to Phoenix area businesses.

How quickly can you respond to IT emergencies?

Our team prioritizes urgent issues and typically provides same-day on-site or remote support for critical technology problems.

Do you serve businesses outside Phoenix city limits?

Yes, we serve all Phoenix metropolitan areas including Scottsdale, Chandler, Mesa, Tempe, and surrounding communities.

What qualifications do your technicians have?

All technicians have minimum 15 years experience and pass thorough background checks. Many hold industry certifications like CompTIA and Microsoft.

Can you help with both hardware and software issues?

Yes, we handle complete IT ecosystems including hardware repairs, software troubleshooting, and system integration.

How do you ensure data security for businesses?

We implement multi-layered security including firewalls, encryption, employee training, and regular system audits to protect business data.

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Reviews (23)

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Catrina Garcia

Jan 28, 2021 Report

Since technology is ever changing it is always important to have at least an "annual computer check up." The scheduling department was responsive and utterly sweet not to mention the onsite technician was knowledgeable, efficient, and thorough during the appointment. He even provided me with "Tips & Tricks" to help with any future issues. Overall great company built on a true foundation of phenomenal customer service.

Jeff Caruso

Jun 04, 2020 Report

There's nothing worse than coming into the office and having your computer and systems acting up, unable to do your daily tasks. Luckily, I was referred to my PC Techs and they were quick, professional and affordable! I would highly recommend them to anyone needing repairs or replacements.

Mike Derryberry

May 21, 2020 Report

In most industries you will find a variety of people claiming to provide 'great' service, but it isn't always true. Once you start asking probing questions you discover quickly that they are not what they claim. myPCTechs is not one of those. These guys KNOW their stuff. Software, hardware it doesn't matter they know what needs to be done and can explain so you do to. I highly recommend them.

Opal Rivera

Apr 18, 2020 Report

Go into any business, it can be a mechanic a pool company or whatever, you usually notice fast if the workers are competent, reliable and honest. My PC Techs is one of them.

Carrie Smith

Feb 11, 2020 Report

Thank You so Much for your expertise and follow up! I have had such an amazing experience with "my PC Techs". You guys are fast, professional and honest!

Bill Meyer

Jan 09, 2020 Report

Andre's crew @ My PC Techs are fantastic! They have taken care of both of my companies. I call them for my big and small IT issues. Always on time and ready to help. THANK YOU MY PC TECHS!

Alexander MacLeod

Dec 25, 2019 Report

Best service in the world - ever! I'm an architect in Tempe and my Dell Precision died. My PC Techs did a free diagnostics then advised me on the best way forward.long story short, they got me up and running on a faster computer and I was able to get my upcoming project finished in time. Fantastic service AND price, thanks guys.

Robert Ross

Dec 19, 2019 Report

Most responsive customer service I've seen in the 18 years I've been in business. Very helpful and experts with computers. I can't say enough good things about my PC Techs, they are world class.

Tiana Smith

Dec 07, 2019 Report

Their computer guy Mark is a very talented computer person. He's been giving support to our office computers and I'm very very pleased and satisfied with his outstanding service. What I love the most is his ethics and the way he makes all of the computer issues easy for us to understand. I would recommend him to anyone!

Filebert Dominguez Peralta

Nov 22, 2019 Report

I have had my computer repaired here multiple times and each time the owner has been very helpful and has answered all of my questions. He always gives me multiple options on what can be done to fix my issues and help me out. The most important things to me is the responsiveness, they get back to me unlike some previous companies. I recommend this business for all your computer repair needs.

Jim Burt

Nov 18, 2019 Report

Andre is great to work with. He was able to troubleshoot my office desktop system quickly and efficiently and got the system running at peak performance. He communicated my computer issues clearly so I could follow along and implement simple proactive measures to keep it running smoothly between scheduled maintenance services. I highly recommend Andre and my PC Techs.

Anthony Ramirez

Nov 03, 2019 Report

Andre and his team at My PC Techs are the only technicians you should call if you need help with your computers. I can't say enough about how thorough and professional they are. FIVE STARS!

Jeff C.

Nov 01, 2019 Report

Quick and efficient repair. I highly recommend them to anyone looking for technical services, especially if you're like me and don't think about backing up your computer!

Sara Woodard

Aug 17, 2019 Report

Always available to help me with a pleasant office staff and knowledgeable and friendly computer guys. Hands down, the best IT guys I have EVER worked with in my industry! I am a realtor, so I have dealt with many over the years. They ALWAYS fix my problems with no "computer guy" attitude at all!

Mike Hancock

Jul 28, 2019 Report

They were easily able to diagnose our IT issues within the time and prices quoted. Thank you for keeping our small business running with no interruptions. Much cheaper and efficient, and friendlier than other IT support services around town. Definitely the one to call from now on.

Dean Fisher

Jul 15, 2019 Report

This is the very best Managed IT Support company in Phoenix. PERIOD. We've been using this team to handle all of our company IT for over 4 years and they have never let us down. They deliver professional and courteous support.

Jenny M.

Nov 09, 2017 Report

I sent messages with a brief synopsis of my issues with multiple systems and requested information on scheduling a tech, etc. through their website with my phone number and never received a call back. That was about a month ago.

Zona M.

Dec 24, 2013 Report

Andre is my HERO. I got a new pc (Sony Vaio) and inserted an adapter which I thought would fit okay (like my previous HP) but turned out it didn't. Went to Data Doctors to get help to remove it and the rep there was not helpful at all - he wouldn't even touch it - said I would need to leave it there for a $100 minimum fee and said they would try not to damage my pc. I was quite disgusted and I left.

I just happened to do a Google maps search and found my PC Techs and thought I might as well stop in - WHAT A GREAT SURPRISE! I lucked out and met Andre and within 15 minutes he had removed the adapter from my pc with little effort and - NO CHARGE. I will never go to Data Doctors again, and have to agree with the other reviews stating pride of workmanship. Andre gave me his best effort and set me on the road again, and I very much appreciated his time and his appreciation of my time in stopping by. I highly recommend my PC Techs due to the caring and expert service I received, and I will be posting this review on Google as well.

Kaitlin Shank

Jan 02, 2012 Report

Knowledgeable, Friendly, Honest and Affordable. They are working on updating our company's website right now and it looks fantastic! They really know what their doing. I highly recommend My PC Techs for anything computer related- they do an amazing job!

Diane H.

May 23, 2011 Report

I was very impressed and comfortable with My PC Techs when came to my home to help me with my computers. I always have alot of questions and they answered them all. They set up a security system and a backup systems for me, plus some other maintence. They were very easy to work with.

Loretta Love H.

Dec 16, 2010 Report

My PC Techs provides honest and expert tech advice, computer maintenance, website creation and SEO services. They are affordable and a delight to work with.

Melissa

Sep 14, 2010 Report

I had called a computer guy from craigslist who came over, charged me $50, did NOT fix my issue and left! I haven't been able to get in touch with him since and he has my money. So I came online and found this company. The computer repair guy arrived on time, exactly when they said he was going to arrive. He fixed me printer and several issues on my computer. He was a friendly person and it was a good experienced. I will use them again!

Lynn H.

Sep 20, 2008 Report

I am a computer Nit wit. The machine I was using was so slow and I knew the security on it was a mess. I saw the movie "Untraceable", about home computers and lack of security. It scared me to death. I knew I had to get a new computer but was clueless. Marlies at Leo Polus was wonderful. She asked me a lot of questions regarding how I use my home computer and what I needed it to do. Then Andre actually helped me order it from HP.

Once again, I would have had no idea what to get! Once it came he then came over to my house and set it all up. It was a terrific experience. They do website design, PC repair, data backup, hardware, software, networking, tech support, training and consulting. Andre has over 10 years of experience. It is technology you can trust and can afford.