Business Details
4 Years
experience
Your Trusted Partner for IT Services & Computer Repair in Cody
Founded by Jimmy Parks, PC Cowboys brings decades of technology expertise to Cody, Wyoming. Our journey began in the early DOS days, evolving from garage computer sales to corporate IT leadership before establishing our current local presence. We combine certified technical skills with personalized service for computer repair, network infrastructure, and home theater solutions. Our team's extensive experience spans both consumer electronics and enterprise systems, ensuring tailored technology solutions for every client. We prioritize meticulous repairs, transparent communication, and long-term customer relationships over generic approaches. With certifications in major brand products and a commitment to northwest Wyoming communities, we deliver reliable technology support that adapts to evolving needs. Our physical shop provides hands-on repair options while maintaining flexibility for in-home or office service visits. From virus removal to custom gaming systems, we address both immediate issues and strategic technology planning. This blend of technical depth and community focus makes us a trusted local technology partner.
Services
Computer Repair
IT Services
Network Setup
Software Support
Virus Removal
Custom Built Computers
Home Theater Systems
Infrastructure Cabling
Wireless Networks
Device Upgrades
Details
- Year established: 2022
Highlights and features
- Certified technicians with 30+ years of combined industry experience
- Personalized solutions tailored to individual technology needs
- Local ownership with deep community roots in northwest Wyoming
- Comprehensive service covering both consumer electronics and business networks
- Certified repair specialists for major brand-name electronics
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for desktops and laptops. We handle virus removal, component replacements, and system optimization. With expertise in major brands, we ensure reliable repairs using genuine parts while maintaining data integrity throughout the process.
IT Services
We provide comprehensive IT solutions including network setup, server maintenance, and cybersecurity protection. Our services cover business infrastructure cabling, wireless network implementation, and ongoing technical support for organizations in Cody and surrounding areas.
Custom Built Systems
We create tailored computing solutions for gaming, business, and creative applications. Our custom builds use premium components optimized for specific performance requirements, including specialized cooling systems and high-end graphics configurations.
Home Theater Installation
Our certified specialists install and calibrate home entertainment systems. We handle AV equipment setup, surround sound configuration, and smart home integration for optimal viewing and audio experiences in residential environments.
Infrastructure Cabling
We implement structured cabling solutions for businesses and homes. Our services include Ethernet installation, fiber optic connections, and wireless access point placement to create reliable, high-performance network foundations.
People
Jimmy Parks
Founder
With technology experience since the DOS era, Jimmy transitioned from garage computer sales to corporate IT leadership before establishing PC Cowboys. He combines formal education in information systems with practical expertise to lead our Cody-based team.
Questions
What services does PC Cowboys offer?
We provide computer repair, network setup, IT services, custom built systems, virus removal, home theater solutions, and infrastructure cabling for both residential and business clients.
Do you service all brands of electronics?
Yes, our certified technicians repair all major brands including Apple, Dell, HP, ASUS, and many more with specialized brand-specific training.
Are your technicians certified?
Our team holds certifications for various home theater products and maintains ongoing training in current technology standards.
Do you offer in-home or on-site service?
Yes, we provide both in-home/office service options and in-shop repairs depending on customer preference and equipment requirements.
What areas do you serve?
We primarily serve northwest Wyoming with a focus on Cody and surrounding communities.
Reviews (9)
Pauline Churma
Jun 04, 2022
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Thank you Jim and staff at PC Cowboy. They made buying and setting up my computer a breeze. Great, professional, friendly service.
Leona Pond
Jun 01, 2021
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Asked for a new laptop battery, told me I never asked then lost my cord and said I never brought one. Beyond rude to me. No solution offered. Bad business, don't go there!
Todd Bowles
Mar 25, 2021
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Brought my Xbox in because it wouldn't turn on. Guy couldn't fix the issue but they still charged me 45 bucks. Told me my best bet was to buy a new Xbox. Will never be using their services again and will not recommend them to anyone. (Edit) Owner response says the charge was for the cleaning which makes sense but the cleaning didn't fix the issue which is my Xbox not turning on. My Xbox is still broken and now I'm out 45 bucks that I could put towards a new device you did nothing for me except clean my garbage. Not to mention the Xbox made a slight sound when trying to be turned on now it is completely dead not only did you not fix it you somehow made it worse.
Dauntless The Reviewer
Jan 17, 2019
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Very poor customer service. Not only that the time they take to fix things is so bad. No knowledge of what they sell as well.
Poersche P.
Dec 14, 2018
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Wish I could give them lower than a 1. If anyone is thinking about using PC Cowboys to fix your electronics think again; our PS4 has been with them since March and they called us in July to come get it; when we got it back it didn't work so we took it back. Today my wife went in to get a refund and was greeted by a new employee who had to call the owner; we had dealt with the owner before he was rude and does not know how to treat customers; he told my wife there was nothing they could do and he was only going to offer us a tiny fraction of what we paid to begin with as in store credit and give us back our torn apart ps4; when she asked why in store credit less than what we paid he told her to get out of his store or he would call the police! Not a way to treat people who were looking to support a local business!
Geri B.
Dec 14, 2018
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Worst service ever. They had my PS4 from may through December. They sent it off to get fixed. Once it came back we took it home and tried it instantly. And it was still broken. We took it back and were told they would try to fix it or get ahold of the company that tried to fix it. I called to check in multiple times throughout this endeavor, and every time was told I'd get a call back (which never happened) finally we went in for a refund as our console was torn apart collecting dust for months!
And the owner offered a partial refund in the form of in store credit, when questioned about why that was the case the owner told us to leave his store or he was calling the police! So he still has our ps4 and all of our money! Don't risk it! Horrible service!
And the owner offered a partial refund in the form of in store credit, when questioned about why that was the case the owner told us to leave his store or he was calling the police! So he still has our ps4 and all of our money! Don't risk it! Horrible service!
Christopher Turk
Nov 23, 2016
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I lost the charger cable to my laptop so I called and asked if they had any and he said he had new and some used. When I shown up he already had a box of chargers ready and we found one that worked in no time!
Autumn D.
Jan 08, 2016
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Terrible service! Our tv got fixed. In a MONTH! Jimmy blamed the staff, the parts distributer, and, worse, ME, the CUSTOMER! I dropped my tv off December 8, received a diagnosis and price quote on the 9th, and gave the go-ahead on the 10th (I have detailed phone records). Parts were not ordered until the 21st, and our tv was finished on January 4. There was no attempt at an actual apology or to make it right.
Just him telling my husband it was my fault. Then, to add insult to injury, he called me after my husband picked it up and confronted him about the poor service, and told me that, while they appreciated MY business, my husband was "over the top". We will drive to Billings, go without, or buy new electronics before we EVER go back here.
Just him telling my husband it was my fault. Then, to add insult to injury, he called me after my husband picked it up and confronted him about the poor service, and told me that, while they appreciated MY business, my husband was "over the top". We will drive to Billings, go without, or buy new electronics before we EVER go back here.
Kyle M.
Jul 15, 2014
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Very unimpressed. I took my laptop in and lost the charger. I gave the benefit of the doubt even though I specifically remembered giving it to them with the laptop, and went home to look for it there. It wasn't and when I called back to ask if they'd look a little more I was basically blown off. Now I get to order a new charger from somewhere(not them).