Business Details
We are a trusted provider of comprehensive computer repair and IT services, combining over a decade of expertise with cutting-edge technology to deliver reliable solutions. Our team of 29,000+ certified technicians undergoes rigorous background checks and drug testing to ensure the highest standards of professionalism and security. We specialize in resolving complex hardware issues, removing viruses, recovering critical data, and optimizing system performance for both businesses and residential clients. Our state-of-the-art RDPTECHS repair facility enables us to handle everything from malfunctioning hard drives to complete system rebuilds with precision. We prioritize rapid response times, offering 8-hour guarantees for businesses and 24-hour support for residential customers, while maintaining weekend availability without additional fees.
By leveraging advanced encryption for data backups and employing daily threat monitoring for malware protection, we ensure client systems remain secure and operational. Our commitment to transparency and client satisfaction is reflected in our tailored approaches, whether setting up new computers, performing tune-ups, or designing marketing-driven websites. We take pride in transforming technical challenges into seamless solutions, empowering clients to focus on their core activities without disruption.
By leveraging advanced encryption for data backups and employing daily threat monitoring for malware protection, we ensure client systems remain secure and operational. Our commitment to transparency and client satisfaction is reflected in our tailored approaches, whether setting up new computers, performing tune-ups, or designing marketing-driven websites. We take pride in transforming technical challenges into seamless solutions, empowering clients to focus on their core activities without disruption.
Highlights and features
- We employ 29,000+ background-checked and drug-tested certified technicians nationwide.
- We guarantee 8-hour response times for business clients and 24-hour support for residential users.
- We offer weekend service availability without additional fees.
- We utilize 256-bit AES encryption for secure data backups and transfers.
- We maintain a state-of-the-art facility specializing in complex data recovery and hardware repairs.
Associations and certifications
- DELL Certified ( In Warranty/ Out Of Warranty Work)
- Over eight years of Technical Support/ IT experience
- Experience running a computer repair business
- CompTIA A+ Certifed
Services
Data Recovery Services
Our data recovery services cater to businesses, IT departments, and consumers needing to restore lost data from accidental deletion, hardware failure, or media corruption. Our agents specialize in retrieving critical business documents, financial records, family photos, and personal files from damaged hard drives, SSDs, and storage devices. By leveraging advanced tools in our state-of-the-art facility, we minimize downtime and ensure secure recovery of essential information.
Computer Repair
We diagnose and fix hardware failures, operating system errors, and hardware component issues. Our technicians address blue screen errors, power problems, device malfunctions, and software conflicts. Through comprehensive diagnostics and precision repairs, we restore optimal functionality and extend the lifespan of client systems.
Virus Removal
Our technicians specialize in removing viruses, spyware, and malware through thorough system scans and cleaning processes. We eliminate threats that compromise performance and security, then implement preventive measures to safeguard against future infections. This service ensures clients regain full control of their systems with enhanced protection.
Backup & Restore
We provide secure backup solutions using incremental and differential backups with 256-bit AES encryption. Our service ensures critical data is protected against loss from hardware failures, accidents, or disasters. Clients can easily restore files and systems, minimizing downtime and maintaining business continuity.
Website Design
We create custom, marketing-driven websites that drive traffic and convert visitors into leads. Our designs prioritize functionality, user experience, and SEO best practices. Clients receive free website audits to identify and fix leaks in their sales pipelines, ensuring maximum online impact and return on investment.
Reviews (13)
Egan LaGrander
Oct 03, 2015
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James was super helpful and very resourceful! I had a unique problem with some software running incorrectly and refusing to download and reinstall and James was able to repair my computer in about 30 minutes. Saved me a lot of frustration and time dealing with it myself and the remote access was really convenient, never had to leave my house. Will definitely recommend to anyone having computer issues and will call James again in the future.
Karon
Aug 27, 2015
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I am not computer literate but am smart enough to know I needed an expert to do the job for me. James backed up all my documents, music and pictures and fixed several registry errors and got my computer back to me promptly! I know when I call James, he can fix anything and quickly. He also gave me OJT on how to access files in Windows 10 (looked like a foreign country to me until he walked me thru the procedures). I have James take care of all my issues and concerns.
Leah
Sep 10, 2014
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James spent about 5+ hours and completely rid my computer of a very hidden virus! My computer ran so slow, and it was so hard to do work on it. But now, it run perfectly! He was very professional and called me many times during the process to explain what was happening.
Melissa
Jun 12, 2013
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I needed a new battery for my laptop and had been putting it off for almost 2 years due to the expense. James ordered the battery and delivered it to me within the same week. Now, I am not tethered to my desk. The price was unbeatable. Thanks, James!!!
Karen Machalek
May 27, 2013
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James was very diligent in getting a tech out to my home to diagnose my computer problem. I am very pleased with the prompt service. I am also very pleased with their prices. Gage, our tech, was able to diagnose the problem as well as offer a solution within the 30 minutes he was here. I will definitely be using them in the future for any other computer issues I have.
Donna
May 16, 2013
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James worked really hard to get a new build (someone else built it, not him) that wasn't posting working again. It took a while because of delays in parts and just overall 'life' but it was so worth it. He picked up and delivered my machine and also picked up a part or two from me as I ordered them for replacement. He never once complained about having to go out of his way to do any of this. He was always friendly and spoke to me like I was an intelligent human being rather than how I am spoken to with normal tech support.
He offered after service review if anything went wrong as well. His prices cannot be beat. I highly recommend him. I am very happy with the high-end gaming rig he helped me get running! Thank you, James.
He offered after service review if anything went wrong as well. His prices cannot be beat. I highly recommend him. I am very happy with the high-end gaming rig he helped me get running! Thank you, James.
Jackie Stoner
May 12, 2013
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I called James, he was very helpful and ready to check out my computer, I took my computer by and he called me back promptly. James sent me all the information I needed to order the hard drive, he made everything so easy. The repairs were made in a timely fashion. I will call and recommend James to all my friends, and co-workers.
Melody Stewart
Feb 02, 2013
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My computer hard drive made a whimpering noise and just died on me, and I thought that was going to be all she wrote. I had saved most of my important docs, but not hundreds of cherished family photos. Desperate, but not terribly hopeful, I googled for data recovery techs on my husband's computer, and James Hinkle's Oklahoma Computer Repair was one of the first businesses to pop up, and his resume was impressive.
Still, I was not that hopeful.
I called James immediately, and he was quick to assure me that I need not worry about losing all of my files. Because we live out in the Panhandle, all I needed to do was ship my computer to him, and he would take care of things by remote. I shipped my crashed computer to James as soon as we had a new computer set up in my office, and he went to work immediately, and was able to restore all of our family photos, which are now backed up on a flash drive, and almost all of the document files. He transferred the files by remote, and had them set up in folders just like I had already organized them.
Still, I was not that hopeful.
I called James immediately, and he was quick to assure me that I need not worry about losing all of my files. Because we live out in the Panhandle, all I needed to do was ship my computer to him, and he would take care of things by remote. I shipped my crashed computer to James as soon as we had a new computer set up in my office, and he went to work immediately, and was able to restore all of our family photos, which are now backed up on a flash drive, and almost all of the document files. He transferred the files by remote, and had them set up in folders just like I had already organized them.
Dan Pittman
Nov 15, 2012
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Mr Hinkle with Oklahoma Computer Repair is incredibly versed in all things computer. He recovered my corrupted hard drive and then placed all the old information on my new hard drive seamlessly. He is always very professional and punctual as well as meticulous about every detail. His rates are more than reasonable and I am always astounded that the invoice is so low. I will continue to recommend Oklahoma Computer Repair to all my friends and family for the computer repair needs.
Milton Jones
Nov 15, 2012
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Mr. Hickle Washimry helpful and had a diagnostic of my Dell laptop quickly. He was honest and great to work with. He knew I was in town for a short time and didn't take advantage of my situation. The price for what he did was very reasonably and I will do businesses with Rdptechs again.
Shawn Johnson
Sep 11, 2012
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My laptop went through the April 15th Tornado in Woodward. RDPTechs analyzed it and returned it safe and sound, working good as new now! I also had a n external hard drive however that suffered considerable damage to its case. RDPTechs secured ab new case and returned it with all data intact- a considerable library of important photos, videos and documents. I would not have known where to begin. I'm so thankful for RDPTechs expertise!
Jessica Ray
Dec 05, 2011
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These guys are great! Mr. Hinkle had my laptop fixed and returned to me in no time and the price is right.
Janet
Dec 20, 2009
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This technician provided excellent service regarding my laptop which has had numerous problems. Right now, my system is working better than when it was new. I appreciate the quality of service and his prompt response when I called to get me up and running. He persistently fixes and diagnoses the problem.