Business Details
Emergency
services
Trusted IT Services & Computer Repair Solutions
At Empire PC & Repair, we specialize in delivering comprehensive IT solutions tailored to both residential and business clients. Our services range from one-time repairs to ongoing monthly maintenance, ensuring systems remain secure, updated, and optimized. With 24/7 remote monitoring and proactive maintenance, we address issues before they escalate, minimizing downtime. Our team of seasoned technicians leverages enterprise-grade tools to provide virus removal, cloud backup, and ransomware protection, offering peace of mind through flexible, scalable plans. Whether you need immediate remote support or long-term system care, our dedicated customer advocates ensure personalized, reliable service. We prioritize transparency, affordability, and cutting-edge technology to deliver worry-free computing experiences. Our commitment to innovation and client satisfaction has made us a trusted partner for individuals and businesses seeking dependable IT solutions.
Services
Computer Repair
Remote Support
Virus Removal
Monthly Maintenance
Cloud Backup
Highlights and features
- We offer 24/7 remote monitoring and proactive system maintenance.
- Affordable pricing starting at $6/month for enterprise-grade services.
- Experienced technicians provide rapid virus removal and ransomware protection.
- Unlimited cloud backup included in premium service plans.
- Flexible, scalable IT solutions tailored to home and business needs.
Services
Essential Care
Essential Care provides foundational system updates and optimization. This service includes automatic Windows and third-party app updates, registry cleaning, and background temp file removal. Proactive maintenance tasks ensure systems run efficiently, with technician support available for unresolved issues.
Virus Free
Virus Free offers 24/7 cloud-based antivirus monitoring and malware removal. The plan includes system health checks, fragmented file management, and discounted remote/on-site labor. Real-time protection safeguards against viruses, spyware, and ransomware threats for continuous security.
Worry Free
Worry Free combines antivirus protection with unlimited cloud backup. This service ensures ransomware-safe data recovery, automatic updates, and 24/7 system monitoring. Unlimited offsite backups protect files from hardware failures or encryption attacks, providing comprehensive digital asset security.
Remote Support
Remote Support delivers instant troubleshooting via internet connectivity. Technicians resolve issues without requiring physical device transport. Services include diagnostics, software configuration, and emergency repairs, accessible from home or office locations for urgent IT needs.
Business IT Management
Business IT Management offers full infrastructure oversight, including servers, networks, and desktops. Services feature firewall configuration, VPN deployment, and proactive patch management. Customizable a la carte options allow businesses to scale solutions as their technology needs evolve.
Questions
What services does Empire PC Repair offer?
We provide computer repair, remote support, virus removal, monthly maintenance plans, and cloud backup solutions for residential and business clients.
Are there 24/7 support options available?
Yes, our premium plans include 24/7 remote monitoring, managed antivirus, and priority access to technician support for urgent issues.
How much do monthly maintenance plans cost?
Plans start at $6/month for Essential Care, $10/month for Virus Free, and $15/month for Worry Free with cloud backup.
Can Empire PC Repair help businesses with IT infrastructure?
Yes, we offer comprehensive business IT management including network monitoring, server maintenance, and cybersecurity solutions tailored to organizational needs.
Is remote support secure and reliable?
Our remote support uses encrypted connections and enterprise-grade tools to ensure secure, efficient troubleshooting without compromising data privacy.
Reviews (13)
Alisa Herbst
Apr 01, 2021
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This company did a great job addressing our computer issues! Even though the repair was done remotely, excellent service! Would definitely recommend.
Ann Horton
Jun 03, 2018
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This is a great place to go to for all your computer needs. We purchased two from them. They help you get a good deal on just what you need and get it up and running for you. They also have an amazing remote access program they install that they can use to fix many issues quickly without a trip to the shop. I highly recommend doing business here with such knowledgeable pros.
Christine Hursey
Feb 01, 2018
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This is the most amazing place for computer concerns. Their charges are more than reasonable and they are one of the two most honest businesses I've ever dealt with!
Joshua L.
Dec 18, 2017
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Like many of us I have run into my fair share of computer problems. From the blue screen of death to operating system not found to cracked screens. I came to Empire PC because my old laptop would no longer work and I wanted to recover old photographs from my hard drive. The young gentleman who owns the place was amicable and seemed like he knew what he was talking about. It turns out that only did he seem like he knew what he was talking about, he really did know because he was able to successfully recover all of my old photographs from a hard drive that wouldn't function properly!
I have to say that I was extremely happy with the service I received, Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.
I have to say that I was extremely happy with the service I received, Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.
Rachel Fuerschbach
Jun 01, 2017
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I have been going to Empire PC and Repair for years and have always had the best quality service. The guys really try to show you what was going wrong with your PC, laptop or technical equipment before returning it to you. My last repair they were able to fix my keyboard on my laptop by removing a random screw that wasn't even part of the computer. They didn't even charge me for the simple repair!
Pam W.
Jan 13, 2017
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They are excellent there! They know how to fix computers, knowledgeable, their costs are good. I took my computer in twice and was told by other businesses--just to get a new computer. They fixed it, no problem! I highly suggest going to them!
Jessica Cassidy
Oct 22, 2015
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I LOVED this computer repair shop. Their service is exceptionally the best They are friendly and very professional. I highly recommend this business. The service is very fast too. I will be back again if my computer needs repair. I LOVED that there location is not far from where I live.
Sarah K.
May 09, 2015
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Great customer service and work done by Patrick. Very friendly, knowledgable, and honest personnel here. This is the place to take any computer when it is nonfunctional. Along with drop-off service, they also offer in-home service and remote troubleshooting. Prices are very fair. Definitely recommend!
Steve Royce
Dec 24, 2014
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Great speedy service, excellent results in restoring my software, cleaning out the junk. I then brought in my wife's computer for cleannup, Empire PC determined it was soon to die. Bought a new laptop from them, they waived the service fee on the one which was not worth restoring/repairing.
Kevin Warren
They fixed my desktop through all the troubles we encountered, first the motherboard failing then the ram. Fit me right in to install the new ram, and works perfectly. No quarrels with them at all. Pricing is fair and reasonable as well.
Paula Gagliardi
Have been dealing with Jared and his Crew for about 5 years now and they are the best in the business and know their Stuff.. They are Miracle workers ..The only place I will go!!!! and they do not try to sell you anything that you do not need and always reasonably priced!!!
Delia Joslyn
I knew about Empire PC from several years ago when they cleaned a virus from my laptop, so when my son had issues with this new gaming PC, that's where we went. They know what they are doing. Friendly, professional, and fixed the issue really fast. Highly recommended!!
Amanda Lynn
Excellent support and customer service. Diagnosed the issue and repaired it quickly. Would recommend to anyone for repair work and also if you're looking for info before purchasing or upgrading. Very knowledgeable.