Business Details
33 Years
experience
Your Trusted Source for Electronics & Office Supplies in Sitka, AK
Founded in 1993 by Dr. Robert Parker, our company has grown from a small computer center into a trusted provider of office supplies, electronics, and technical services in Sitka, AK. We combine decades of technical expertise with personalized service to meet the evolving needs of individuals and businesses across Southeast Alaska. Our team prioritizes customer satisfaction through honest recommendations, comprehensive product access via major distributors, and hands-on technical support for computers, mobile devices, and marine technology.As an authorized RadioShack dealer, we offer specialized parts and electronics while maintaining our commitment to local communities. Our 30+ years of experience ensure clients receive reliable solutions tailored to their unique challenges, whether in home offices, commercial fishing, or recreational boating.
Services
Computer Repair
Mobile Phone Repair
Marine Navigation Software
Office Supplies
Technical Support
Hardware Troubleshooting
Product Special Orders
Marine Electronics
Software Solutions
Computer Sales
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience serving Southeast Alaska.
- We offer a wide range of products through partnerships with major distributors.
- Our team provides expert technical support for computers and electronics.
- We are an authorized RadioShack dealer with access to specialized parts.
- We prioritize personalized service tailored to local needs.
Services
Computer Repair
We provide comprehensive workstation, laptop, and desktop computer maintenance, diagnostics, upgrades, and repairs for Windows and Mac systems. Our technicians address hardware failures, software conflicts, and performance issues while offering honest recommendations to maximize device longevity. With decades of experience, we ensure reliable solutions for both novice and advanced users.
Mobile Phone Repair
Our experts perform screen replacements, battery swaps, and data transfers for select Android and iOS devices. We troubleshoot software glitches, charging port issues, and water damage while ensuring data security during repairs. This service caters to individuals and businesses needing rapid restoration of critical communication tools across Southeast Alaska.
Marine Navigation Software
We supply and support Nobeltec TZ and Rosepoint Coastal Explorer navigation software for commercial fishers, charter operators, and recreational boaters. Our team assists with system upgrades, GPS integration, and hardware-software compatibility to enhance safety and efficiency on Alaskan waters. Custom solutions ensure seamless operation for both new and experienced mariners.
Office Supplies
We offer a full inventory of office essentials including paper products, filing systems, electronics, and furniture. Through distributor partnerships, we provide special-order access to thousands of items at competitive prices. This service supports local businesses with reliable procurement of daily operational necessities.
Technical Support
Our staff troubleshoots hardware and software issues across computers, tablets, and peripheral devices. We collaborate with third-party technical teams to resolve specialized software problems while offering in-store and remote assistance options. This service emphasizes clear communication and practical solutions for technology challenges.
People
Dr. Robert Parker
Founder
Dr. Robert Parker transitioned from Boston's high-tech sector to Sitka in 1993, identifying local technology gaps that led him to establish this business. With over 30 years of leadership, he maintains a hands-on role in ensuring customer needs drive product and service offerings.
Questions
What services do you offer?
We provide computer and mobile device repairs, office supplies, electronics sales, marine navigation software, and technical support for individuals and businesses in Alaska.
Do you repair mobile phones?
Yes, we repair select Android and iOS devices including screen replacements, battery swaps, and data transfers while preserving device functionality.
Are you an authorized RadioShack dealer?
Yes, we are an authorized RadioShack dealer offering electronics, cables, adapters, and specialized components for technical projects.
What areas do you serve?
We primarily serve Sitka, Southeast Alaska, and statewide customers through in-store visits, phone orders, and special product deliveries.
What are your hours of operation?
We are open Monday-Friday 9:00 AM-5:30 PM and Saturday 10:00 AM-4:00 PM. Closed Sundays and major holidays.
Reviews (6)
HooKed Pro HooKed
Apr 16, 2022
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Didn't have any new computers or parts. Stocks only outdated hardware. Sold a PC that once it updated it self it crashed. Did not have anything RadioShack normally has. They do have paper and a bit of office supplies. Also thanks for helping me out last time I was there.
Tim Benjamin
May 01, 2021
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One can't provide a professional service if they don't a professional customer service. That lady was very rude over the phone.
Sean Brown
Apr 12, 2021
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One of the BEST computer stores you could walk-into, in the state of Alaska. straight shooter.won't try & sell you something you don't need.and always friendly about, answering ANY questions you might have. EXCELLENT service. love everything they have ever sold me.always ask about their specials.you might be suprised~! / Rob is awsome. go n see~!;
Levi Stadeli
Jan 01, 2020
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The owners are very helpful. For a small town they've got most anything related to office supplies. They have computers, monitors, printers, cables, mice, keyboards, adapters, a computer repair station, and your general office supplies. Best of all, they are kind people that will remember your name!
Gg Tucker
Oct 30, 2018
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Visited Sitka in early 2019, I was quite surprised by this store with a wide range of products and extremely helpful staff that knew what they were talking about.
BiggBadWolf
Apr 07, 2018
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I am a long time customer of theirs and they are by far the best place for any computer and tech needs. Always have been helpful and nice!