Business Details
25 Years
experience
Emergency
services
Proactive IT Services for Business Continuity
Founded in 2001, Canaan Technology has established itself as a leader in proactive IT services, delivering tailored solutions for businesses across diverse industries. Our expertise spans Microsoft 365 cloud integration, cybersecurity risk management, business continuity planning, and compliance frameworks for financial and healthcare sectors. With a 24/7 Security Operations Center and a focus on layered network security, we prioritize data protection and operational resilience. Our team combines technical proficiency with strategic advisory capabilities, offering co-managed IT services that complement internal teams.Through standardized hardware deployment, proactive monitoring, and hybrid backup solutions, we minimize downtime while maximizing performance. Our commitment to client education, including cybersecurity awareness training, ensures organizations remain prepared against evolving threats. With decades of combined experience, we serve as trusted technology partners, emphasizing transparency, reliability, and long-term client success.
Services
Cybersecurity Risk Management
Microsoft 365 Migration
Business Continuity Planning
Network Security Audits
Cloud Services
Data Backup Solutions
VoIP Phone Systems
Wireless Network Design
Cable Certification
Digital Forensics
Details
- Year established: 2001
Highlights and features
- We offer 24x7 Security Operations Center monitoring for continuous threat detection
- Our team holds Microsoft 365 certification with Azure and Entra ID expertise
- We implement HIPAA-compliant wireless networks for healthcare organizations
- Our co-managed IT services combine institutional knowledge with scalable expertise
- We provide FINRA/SOX/GDPR compliance solutions tailored to financial institutions
Associations and certifications
- Microsoft Certified Partner
What people say
Proactively manage
Unbelievably responsive
Zero problems
ALWAYS responsive
Expertise
Services
Cybersecurity Risk Management
Our comprehensive cybersecurity assessments identify vulnerabilities through penetration testing and risk profiling. We implement layered security solutions including firewall management, email threat protection, and mobile device control. With 24/7 monitoring through our Security Operations Center, we provide managed detection and response services to mitigate threats before they impact operations. Our team specializes in compliance frameworks for financial institutions and healthcare providers.
Microsoft 365 Migration
As Microsoft Certified partners, we facilitate seamless migration to Microsoft 365 environments including Azure, Entra ID, and Intune implementations. Our experts configure cloud-hosted servers, desktops, and email systems while ensuring data integrity. We provide ongoing management of SharePoint collaboration platforms and OneDrive storage solutions, optimizing cloud infrastructure for performance and security.
Business Continuity Planning
We develop customized continuity strategies combining on-premise and cloud-based backup solutions. Our hybrid approach ensures rapid system restoration following cyberattacks or natural disasters. We implement bare-metal imaging and document recovery processes to minimize downtime. Regular testing verifies the effectiveness of continuity plans for critical business operations.
Network Security Audits
Our security audits evaluate network architecture using VLAN segmentation and quality-of-service protocols. We conduct cable certification testing to TIA/ISO standards, identifying physical infrastructure weaknesses. Wireless security assessments ensure compliant access controls for staff and guests while preventing unauthorized device connections through port security measures.
Co-Managed IT Services
This partnership model combines client-specific knowledge with our technical expertise. We provide cybersecurity consulting, incident response, and cloud migration support while augmenting internal IT teams. Our helpdesk services offer end-user support, allowing organizations to leverage specialized skills without expanding their workforce.
People
David Felton
Founder
David Felton founded Canaan Technology in 2001 with a vision for proactive IT management. With experience teaching technology at the University of Hartford and managing IT for Yale University, he brings deep technical expertise and educational insight to the company's strategic direction.
Hilary Felton
Operations
Hilary Felton has been with Canaan Technology since its founding in 2001. She manages operational aspects including accounting, vendor relations, and technical support. With hands-on experience in network setup and cable installation, she provides comprehensive organizational oversight and client assistance.
Chuck Joaquim
Desktop and Network Support
Chuck Joaquim specializes in Windows and Mac OS support, Microsoft 365 environments, and Active Directory maintenance. His prior experience in K-12 school district IT support brings educational technology expertise to business client solutions for desktop and network infrastructure needs.
Cassy Jean
Client Services Manager
Cassy Jean serves as the primary point of contact for client interactions, managing help desk tickets and client communications. She ensures smooth daily operations while maintaining client satisfaction through organized service delivery and administrative oversight.
John Deida
Desktop and Network Support
John Deida provides frontline technical support with experience from Geek Squad client-side computer service. He combines technical proficiency with customer service excellence, quickly resolving issues or coordinating team resources to implement effective solutions for network and desktop challenges.
Questions
What IT services does Canaan Technology specialize in?
We specialize in proactive cybersecurity, Microsoft 365 cloud services, business continuity planning, network security audits, and co-managed IT solutions for financial, healthcare, and enterprise clients.
Do you offer 24/7 IT support?
Yes, our Security Operations Center provides 24x7x365 monitoring with managed detection and response capabilities for continuous threat protection and system performance oversight.
How do you handle business continuity planning?
We implement hybrid on-premise/cloud backup solutions with bare-metal imaging and documented recovery processes to ensure rapid system restoration after cyberattacks or natural disasters.
What cybersecurity certifications do you hold?
We are Microsoft Certified partners with expertise in Entra ID and Azure security solutions, and we implement compliance frameworks for FINRA, SOX, GDPR, and FedRAMP requirements.
Do you support financial institutions?
Yes, we provide specialized IT compliance solutions for family offices and investment funds, including governance frameworks and 24/7 security monitoring tailored to financial sector needs.
What geographic areas do you serve?
We serve businesses in Fairfield, New Haven, and Hartford Counties (CT), Westchester County (NY), and Palm Beach/Miami-Dade Counties (FL) with on-site and remote support options.
Reviews (5)
Tom Goosmann
Sep 12, 2021
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I wasn't a big fish on the line. Just having issues with my work-from-home Optimum wifi and needing direction. David and Arbnor took the time to listen, consult, and call me back even though I didn't represent a big sale or contract. That's pretty great in my book. When the time comes to spend the big bucks, it's going here.
Andrea D.
Apr 26, 2021
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I contacted Canaan Technology after encountering a complex issue with our business network that another vendor could not solve. I cannot express how pleased I was with the experience. David and team were unbelievably responsive. They immediately understood the issue and quickly diagnosed and solved the problem. Looking forward to doing business with them in the future.
K. Herman
Jan 24, 2021
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We were lucky to have found Canaan Technology to help us set up a new business. They have been great partners as our firm has grown. They proactively manage our server, network, computers and phone system. We recently had the need to retrieve hours of lost work and because we had set up a Data Backup and Disaster Recovery solution, retrieving that work was a non-event. It worked exactly as Canaan said it would!
Darsh Mariyappa
Dec 28, 2020
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David and his team set up our home network a few years ago - we had ongoing network reliability and wireless coverage issues in a house with 6 active users. Their solution was very reasonably priced and solved all of our issues. The reason I'm posting now is because the current crisis has required a level of use that we would have never predicted - working from home, online college and high school courses, both with heavy video use, plus a lot more gaming and movies - and we've had zero problems. Great guys to work with and experts in their field.
Justin Golden
Nov 28, 2020
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Top notch team at Canaan. Nick is my guy and has my entire house wired perfectly. Sonos, wifi.he nailed it. Really helpful company and I would highly recommend them.
