Business Details
37 Years
experience
Emergency
services
Fast, Reliable Fiber Internet in Arkansas
Since 1989, TCW has been dedicated to meeting the technology and connectivity needs of Arkansas communities. Starting in Conway, we expanded our fiber network to serve rural and urban areas across Central Arkansas, the River Valley, and South Arkansas. Our commitment to buried fiber infrastructure ensures uninterrupted service during extreme weather, while symmetrical upload/download speeds empower seamless digital experiences for homes and businesses. With locally-based construction, installation, and support teams, we maintain hands-on control over every aspect of service delivery. Our transparent pricing model eliminates hidden fees, and our consultative approach tailors solutions to individual customer requirements. Customer testimonials highlight our responsiveness during emergencies, such as deploying generators during power outages to maintain network reliability.We invest in community partnerships to extend coverage to underserved areas, reflecting our dual focus on technological innovation and civic responsibility. Our 35-year track record demonstrates expertise in overcoming Arkansas-specific connectivity challenges through purpose-built infrastructure. Professionalism in operations and customer interactions remains central to our service philosophy, ensuring clients receive both cutting-edge technology and personalized support. This combination of technical capability and community commitment positions us as trusted digital infrastructure partners across the state.
Services
Fiber Internet
Wireless Internet
Business Fiber
Dedicated Fiber
Dark Fiber
Phone Systems
Custom Solutions
Network Protection
Hardware Solutions
Software Solutions
Details
- Year established: 1989
Highlights and features
- We are 100% local, serving Arkansas communities since 1989
- Our buried fiber lines ensure uninterrupted service during extreme weather
- Symmetrical upload/download speeds provide a seamless online experience
- Transparent pricing with no hidden fees or additional charges
- We offer 24/7 support to address urgent connectivity issues
What people say
Excellent customer service
Fast and reliable
Professional installations
Best coverage
Affordable pricing
Services
Fiber Internet
Our fiber internet service delivers symmetrical upload and download speeds up to 8 gigabits per second. Buried infrastructure protects against Arkansas weather while ensuring consistent connectivity for streaming, gaming, and remote work. Business clients benefit from dedicated lines with failover options to maintain operations during outages.
Business Fiber
Custom enterprise solutions include dedicated internet access, dark fiber options, and VOIP phone systems. Our in-house team designs networks for businesses of all sizes, with hardware recommendations and security protocols tailored to specific operational needs across multiple locations throughout Arkansas.
Dedicated Fiber
Dedicated fiber (DIA) provides private, high-bandwidth connections with guaranteed uptime for mission-critical operations. This service includes network redundancy planning and enterprise-grade security features to protect sensitive business data and maintain continuous connectivity for Arkansas-based organizations.
Dark Fiber
Dark fiber solutions allow businesses to create custom network architectures with complete control over their connectivity infrastructure. Our construction team designs and installs closed-system fiber networks for organizations requiring end-to-end connectivity solutions across Arkansas.
Phone Systems
Voice over IP phone systems support businesses from small offices to multi-location enterprises. Our solutions include system design, implementation, and ongoing management with integration options for existing network infrastructure and business applications.
Questions
What areas does TCW serve?
We serve Central Arkansas, River Valley, and South Arkansas including Conway, Russellville, Lonoke, El Dorado, and Magnolia with expanding coverage.
Do you offer business-specific solutions?
Yes, we provide customized fiber internet, dedicated lines, VOIP systems, and dark fiber options for businesses of all sizes across Arkansas.
How does TCW handle service during storms?
Our buried fiber infrastructure maintains connectivity during severe weather. We've deployed emergency generators during power outages to keep networks operational.
What internet speeds are available?
Residential plans offer symmetrical speeds up to 1 gigabit, while business solutions provide up to 8 gigabits per second with dedicated connections.
Is installation included with service?
Yes, our professional installation team ensures proper setup with whole-home coverage and network optimization for residential and commercial clients.
What payment options are available?
We maintain transparent pricing with no hidden fees. Contact our billing department for specific payment arrangements and options.
Reviews (4)
Carladean
Feb 22, 2022
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I was a wireless customer since 2011 and have always received great customer support! They have bent over backwards to keep my service at a level where I could work from home! Fiber was hooked up this morning and I'm so excited! All techs involved have been professional and worked with us to make sure all was how we wanted before leaving. Thank you TCW!
Christy Moix
Nov 22, 2021
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We have had problems with this service since day one! We have the high speed package and, at best, a dead turtle could bypass the speed! Our service goes out multiple times a day! Every day! When you call customer service(which is a joke) good luck getting an actual person on the phone. We have had them out numerous times to get it corrected only for them to tell us we need to cut down some trees to get better service. OUR NEIGHBORS TREES! Unfortunately, for now, this is the only internet service out here. As soon as theres another provider, we are on it! This company is a joke. Their service is a joke!
Daniel Whitehead
Nov 20, 2021
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Had fiber installed to my house today. Service was amazing. Paul from sales was very easy work with and was very responsive to phone calls. Customer service was very good and was refreshing coming from AT&T. The crew that installed the fiber was professional and got the job done in just over an hour. Highly recommend.
Hunter Martin
Oct 16, 2021
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There's a lot of issues with downtown, equipment replacement, or other issues that affect usability of the service. The customer support is usually responsive for the first call you make but don't expect any follow up to be done to ensure your problem is resolved. Just enough customer service to make you think they'll help, without having the attention span or true desire to get it done. Also pretty pricey considering everything. Don't worry though, if you need a higher speed, they might call you and offer you a free upgrade if you give them a five star Google review. You know. Bribing
