Business Details
43 Years
experience
Emergency
services
Your Trusted IT Partner in Afton, WI
Established in 1983, Computer Center has been delivering comprehensive IT solutions to small businesses across Southern Wisconsin and Northern Illinois. Our team of dedicated professionals specializes in providing flat-fee IT services that eliminate hidden costs and surprise charges, ensuring complete transparency and affordability. We prioritize quality hardware and enterprise-grade security solutions, implementing multiple layers of protection to safeguard your critical data against evolving cyber threats. Our approach combines proactive network monitoring with personalized support, as demonstrated by our 24/7 dedicated help desk and rapid onsite response capabilities.With decades of experience navigating industry changes and technological advancements, we offer customized solutions through our in-depth Business and Technology Assessment process. Our documented systems and proprietary Network Stabilization methodology ensure consistent performance and minimal downtime. As a locally-owned partner with proven longevity, we combine technical expertise with a commitment to understanding each client's unique business operations and strategic goals. Our services extend beyond traditional IT support to include specialized consulting for law firms, accounting practices, and other professional service providers.
Services
Flat-Fee IT
IT Consulting
Network Support
Cyber Security Consulting
Office Moves
Details
- Year established: 1983
Highlights and features
- We've been in business since 1983, weathering multiple industry changes and economic cycles
- Our truly flat-fee IT services include no hidden charges or surprise fees
- We implement six distinct layers of security for comprehensive network protection
- Our multi-specialist team provides 24/7 support with rapid onsite response capabilities
- We offer customized solutions through our proprietary Business and Technology Assessment process
What people say
Quick response times
Knowledgeable staff
Reliable service delivery
Affordable pricing plans
Proactive network monitoring
Services
Flat-Fee IT
Our comprehensive flat-fee IT service covers all technology needs with predictable monthly pricing. This includes proactive network monitoring, security implementation, software updates, and hardware maintenance. Clients benefit from complete transparency with no hidden fees or surprise charges, while our dedicated team ensures maximum uptime and system performance. The service includes 24/7 emergency support and rapid onsite response for critical issues.
Cyber Security Consulting
We provide multi-layered security solutions specifically designed for small businesses. Our approach includes threat assessment, firewall configuration, and implementation of six distinct protection layers against cyber attacks. Services cover data encryption, access control, and regular security audits to maintain compliance and safeguard sensitive information. Our team also provides staff training programs to prevent phishing and other common cyber threats.
Network Support
Our network support service includes continuous monitoring, performance optimization, and emergency troubleshooting. We maintain detailed network documentation to ensure quick resolution of issues while implementing our proprietary stabilization process. Services cover both onsite and remote support with 24/7 availability. The team handles routine maintenance tasks and provides capacity planning to support business growth and technological advancements.
IT Consulting
We offer strategic IT consulting to align technology solutions with business objectives. Our experts provide guidance on system upgrades, software selection, and digital transformation initiatives. The service includes business process analysis and technology roadmap development. We specialize in helping professional service firms implement tailored solutions that enhance productivity and operational efficiency through technology integration.
Office Moves
Our office move service handles complete technology transition during business relocations. We coordinate network infrastructure setup, data migration, and system configuration for seamless operations. The team acts as single point of contact for all technology vendors during relocation planning. Services include pre-move assessment, cabling infrastructure design, and post-move system validation to ensure full operational readiness.
Questions
What IT services do you offer for small businesses?
We provide flat-fee IT services including network support, cybersecurity, office moves, technology consulting, and 24/7 emergency assistance. All services include no hidden fees or surprise charges.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency IT support with rapid onsite response for critical system failures and cybersecurity incidents affecting business operations.
How do you charge for your IT services?
Our primary model is a completely transparent flat-fee structure with no hidden charges, covering all hardware, software, service, and support requirements through predictable monthly payments.
What security measures do you implement?
We apply six distinct layers of security protection including advanced firewalls, intrusion detection systems, data encryption, access controls, and regular security audits to protect client networks.
Do you specialize in any particular industries?
While serving diverse small businesses, we have particular expertise with law firms, accounting practices, insurance companies, and professional service providers requiring specialized technology solutions.
Can you help with office technology relocation?
Yes, our office move service coordinates complete technology transition including network infrastructure setup, data migration, and system validation during business relocations.
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Reviews (7)
J. Henslee
Feb 20, 2020
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I have talked to, met with and worked with many IT Companies in Madison and the surrounding area. I have not found anyone that has the level of customer service, reliability and knowledge like James and his team! I would highly recommend this business if that is what you want for peace of mind.
Laura Bergeron
Jun 16, 2019
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Excellent customer service from the beginning to the end. Always prompt and professional with excellent technicians! Thank you for making our first business encounter an exceptional experience. Looking forward to doing business with you in the future.
Dave Payne
Apr 16, 2019
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We have a very busy automotive repair facility and was in need of newer computers and up date our support net work. Dealing with digital inspection reports from our technicians and having to send that information to customer requires a lot of computer speed and power. James and Gary came in and do an assessment of our needs. They sat down with me and provided a comprehensive plan to update our complete network., at Avery fair price. Gary preformed the new system installation. They exceeded Our expectations with minimal downtime.
Chad Pollard
Feb 16, 2019
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Any small business owner in need of IT support will love working with the Computer Center. It's like having your own IT Department a phone call away.
Rebecca Weber-Johnson
Apr 29, 2018
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The Computer Center offers great service for small and medium size businesses and everyone should subscribe to the Tuesday Tidbits emails to get great information about personal computers! Reliable, courteous, responsive, that's The Computer Center!
Chris Stebnitz
Mar 05, 2018
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I would give them 10 stars if I could. Computer Center revolutionized our reality of what an outside IT company should look like, act like and offer as a support model. We've been a client of theirs for over 15 years and have no interest in even discussing any other options. James and his team are amazing and "Johnny on the pot" when it comes to issues we face. Gone are the days of IT companies having to leave the office with your computer to fix the issues. Their Comprehensive Care Package, remote access and trouble ticket process all function seamlessly to keep our company information safe and up and running!
Rick Mueller
Feb 12, 2018
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James and his staff recovered thousands of hours of work from a failed hard drive. The Computer Center saved my business. I recommend them for all your computer needs.
