Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Cybersecurity Solutions
For over two decades, Merino Computer Concepts has been a leader in healthcare IT innovation. Our team of certified CISSP experts and cybersecurity professionals brings 20+ years of specialized experience in HIPAA compliance, HRSA governance, and NIST frameworks. We deliver 24/7 live US-based helpdesk support, proactive network monitoring, and tailored IT infrastructure solutions for both cloud and on-premise environments.Our commitment to excellence is demonstrated through personalized service, advanced security certifications, and a proven track record of safeguarding healthcare organizations nationwide. We combine technical expertise with exceptional customer service to ensure seamless operations for federally qualified healthcare facilities, allowing clients to focus on patient care while we manage their IT needs.
Services
IT Support
Cybersecurity
HIPAA Compliance
24/7 Helpdesk
Cloud Infrastructure
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in healthcare IT infrastructure
- Our team includes certified CISSP cybersecurity professionals
- We provide 24/7 live US-based technical support
- We specialize in HRSA-required governance for healthcare providers
- Our proactive monitoring prevents system downtime in critical environments
Associations and certifications
- CISSP (Certified Information Systems Security Professional)
What people say
Certified experts
24/7 availability
Exceptional customer service
Proactive monitoring
HIPAA compliance
Services
IT Support
Our comprehensive IT support services ensure uninterrupted operations for healthcare providers. We offer real-time troubleshooting, system maintenance, and infrastructure optimization tailored to medical organizations' unique needs. Our certified technicians deliver rapid resolution for EHR systems, network operations, and clinical workflows.
Cybersecurity
Advanced cybersecurity protection designed specifically for healthcare environments. Our services include threat detection, incident response, and security posture assessments. We implement HIPAA-compliant safeguards and provide 24/7 monitoring to protect sensitive patient data and critical systems.
HIPAA Compliance
Complete HIPAA compliance solutions covering policy development, risk assessments, and staff training. We help healthcare providers meet federal requirements through customized implementation of NIST frameworks and HRSA governance standards.
24/7 Helpdesk
Round-the-clock US-based helpdesk support for immediate issue resolution. Our team provides continuous monitoring, proactive maintenance, and emergency response services to minimize downtime and ensure operational continuity for medical facilities.
Cloud Infrastructure
Custom cloud and hybrid infrastructure solutions for healthcare organizations. We design, implement, and manage secure cloud environments that support electronic health records systems while maintaining strict compliance with healthcare regulations.
People
Joe Merino
Founder
With over 20 years in healthcare IT leadership, Joe established Merino Computer Concepts to address critical technology needs in medical organizations. His vision drives our commitment to innovation and excellence in cybersecurity solutions.
Chris Conlee
Chief Executive Officer
Leading strategic operations with extensive healthcare IT experience, Chris ensures our services meet evolving industry demands while maintaining the highest standards of technical excellence and client satisfaction.
Rienna Davis
Director of Operations
Managing day-to-day operations with precision, Rienna coordinates our technical teams to deliver consistent, high-quality service across all client engagements while maintaining regulatory compliance standards.
Mark Beaver
Director of IT Support Services
Overseeing our 24/7 helpdesk operations, Mark leads a team of certified technicians providing rapid response and proactive maintenance for healthcare IT systems nationwide.
Ali Khan
Director of Security and Infrastructure
As cybersecurity expert and CISSP-certified professional, Ali leads our threat prevention initiatives and infrastructure protection strategies to safeguard healthcare organizations against evolving digital threats.
Questions
What healthcare IT services do you specialize in?
We focus on HIPAA compliance, cybersecurity, 24/7 helpdesk support, cloud infrastructure, and EHR system maintenance for FQHCs, RHCs, and PCAs.
How quickly can we get technical support?
Our 24/7 US-based helpdesk provides immediate assistance with average response times under 5 minutes for critical issues.
Do you have healthcare cybersecurity certifications?
Yes, our team includes CISSP-certified professionals with specialized training in healthcare data protection and regulatory compliance.
Can you help with HRSA governance requirements?
We specialize in implementing HRSA-required governance frameworks and NIST compliance programs tailored to healthcare organizations.
What areas do you serve?
We provide nationwide IT support for federally qualified healthcare centers across the United States.
Do you offer proactive IT monitoring?
Yes, our 24/7 proactive monitoring service prevents system failures and security breaches before they impact operations.
Reviews (1)
Ct T.
Dec 17, 2018
Report
I stopped in for an interview but sadly i think they were just promoting then front and wasting what could have been the most beautiful relationship ever.
