Business Details
22 Years
experience
Your Trusted Computer Repair & IT Support in Bradley, IL
Comp-U-Save was founded in 2004 by Erik Koelling, driven by a vision to provide affordable and reliable technology solutions. Our journey began with a focus on refurbished computer equipment and has grown to include comprehensive repair services, networking, and IT support. We prioritize transparency, ensuring clients understand issues before any repairs are conducted, and we avoid unnecessary charges. With a team of experienced technicians, we serve Kankakee County, offering local expertise and personalized service. Our commitment extends beyond repairswe aim to reduce electronic waste by extending the life of devices. From virus removal to custom-built gaming rigs, we combine technical proficiency with a customer-centric approach.Our mission remains rooted in providing alternatives to buying new, saving clients money while promoting sustainability. Over the years, weve expanded our capabilities to include CCTV installations, remote support, and business IT packages tailored to small businesses. Our dedication to quality, coupled with over two decades of collective experience, ensures clients receive dependable solutions. We maintain rigorous security standards to protect client data and prioritize clear communication throughout every service interaction.
Services
Computer Repair
Custom PC Assembly
Security Camera Installation
iPhone Repair
IT Support
Data Recovery
Networking Services
Refurbished Hardware Sales
Virus Removal
Business IT Packages
Details
- Year established: 2004
Highlights and features
- We provide transparent diagnostics and repair cost estimates before starting any work.
- Our team has over 15 years of combined experience in computer repair and networking.
- We offer a $20 rush service to prioritize urgent repairs.
- We specialize in local, in-person support for Kankakee County residents and businesses.
- Our mission focuses on sustainability by refurbishing electronics to reduce waste.
What people say
Fast repairs
Expert technicians
Great prices
Eco-friendly focus
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and tablets. Our technicians handle motherboard replacements, virus removal, and screen repairs. Services include data recovery, operating system installations, and performance upgrades to extend device lifespan.
Custom PC Assembly
Build your ideal system with tailored components for gaming, business, or creative work. We install operating systems and test configurations for stability. Options include high-end graphics cards, multi-core processors, and RGB lighting for personalized aesthetics.
Security Camera Installation
Professional IP and analog camera installations for homes and businesses. We design layouts for optimal coverage, including remote viewing capabilities. Services include DVR/NVR upgrades, cabling, and integration with existing security systems.
IT Support
Remote and on-site assistance for businesses needing network maintenance, software updates, and cybersecurity solutions. Packages include preventative maintenance, backup systems, and dedicated technician support for streamlined troubleshooting.
Refurbished Hardware Sales
Affordable desktops, laptops, and components tested for reliability. Inventory includes Dell, HP, and custom-built systems with warranties. Ideal for budget-conscious customers seeking quality electronics at reduced prices.
People
Erik Koelling
Founder
Erik founded Comp-U-Save in 2004 after graduating with a business degree. He oversees operations and strategic growth, ensuring the company maintains its commitment to affordable, sustainable tech solutions.
Tom Austin
Lead Computer Technician
Tom leads repair and refurbishment operations with over 15 years of experience. He specializes in hardware diagnostics, network installations, and AV equipment setup for live events.
TJ Gamboa
Computer Technician
TJ focuses on Apple and Windows device repairs. He brings expertise in component-level diagnostics and software troubleshooting to ensure efficient service for all client devices.
Mike Levoy
Computer Technician
Mike manages refurbishment processes and inventory. He ensures systems meet quality standards before resale and supports store operations for a seamless customer experience.
Questions
What services does Comp-U-Save offer?
We provide computer repairs, custom PC builds, security camera installations, IT support, and refurbished hardware sales for individuals and businesses.
Do you repair Apple devices?
Yes, we repair iPhones, iPads, and MacBooks, including screen replacements and component upgrades.
Are your refurbished computers reliable?
All refurbished systems undergo rigorous testing and include warranties for performance assurance.
Do you offer business IT packages?
Yes, we provide customizable IT support plans with dedicated technicians and preventative maintenance for small businesses.
What are your repair turnaround times?
Standard repairs take 2-3 business days, with rush service available for urgent needs.
Reviews (7)
Jennifer Munoz
Jun 10, 2022
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My son went here to look for audio equipment. It was very well organized in the store was very clean. They didn't have exactly what he was looking for but we will come and check it out again.
Madaline Erazmus
Feb 16, 2022
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Don't waste your time with Best Buy. I needed a graphics card and the people at Comp-U-Save not only knew what I was talking about, but they actually had what I needed! They were able to answer all my questions too. I was able to get the graphics card I needed the day my old one stopped working so I didn't have to miss any work.
Katherine Godfrey
Jul 24, 2021
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My son recentky was a 1st time customer. He used this company to update his laptop. He was asked if he wanted to have an antivirus add, , he said no. Upon picking up his device he questioned the additional cost only to discover the antivirus had been installed anyway. He asked why and declined to pay. He was rather disappointed that the sales person didn't listen or respect his decision. He was told he have to get it since it's been installed. It was then deactivated and the person handling this matter was not happy. BEWARE AND CHECK YOUR RECEIPT
Brad Baker
Jun 20, 2021
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Great place, great items. Eric is very helpful and they communicate in a way that makes you feel welcomed. He doesn't talk as if he knows better than you. It's a very friendly environment and I'll continue to shop here for as long as I can. Prices are great and sometimes you'll find stuff "used" that is in perfect condition as I did with my computer case that was half off. This is my all time favorite store in the area, hands down.
Geralyn Goers
May 29, 2021
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Have purchased 2 refurbished laptops here. First one was perfect. Had trouble with the second one and they replaced it without any trouble! Also helped with questions on the phone!
Spiritous
Apr 25, 2021
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My son loved this store and made a big purchase here. The prices are pretty fair but not comparable to Amazon or Walmart on some of their items. The guy that helped us out was super helpful and knowledgeable.
Tony Tycholis
Feb 22, 2021
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Great place to buy computers, TV's and other electronic items. Great store and has come a long way over the years. Good people and very knowledgeable in their business.
