Business Details
26 Years
experience
Trusted Computer Repair Services in Normal, IL
Since 2000, Advanced Computing has been dedicated to providing honest, professional computer repair services for both Mac and PC users in Central Illinois. Our team of certified technicians brings over 40 years of combined experience, specializing in comprehensive diagnostics, hardware and software repairs, data recovery, and custom-built computers. We prioritize customer satisfaction through transparent communication, affordable pricing, and same-day service whenever possible. Our commitment to excellence has earned us a 5-star reputation on Google and Facebook, as well as an A+ rating with the Better Business Bureau. We serve individuals, small businesses, and educational institutions across Normal, Bloomington, and surrounding areas.Our in-house repair process ensures quality control, while our flexible onsite service options accommodate busy schedules. We pride ourselves on explaining technical issues in clear, understandable terms and offering multiple repair solutions tailored to each client's needs. With a focus on long-term customer relationships, we provide ongoing support for computer maintenance and upgrades. Our facility maintains a stock of essential components to minimize repair delays, and we offer personalized backup solutions to prevent future data loss. Through consistent service quality and community engagement since our founding, we have established ourselves as a trusted technology partner for residents and businesses throughout Central Illinois.
Services
Computer Repair
Data Recovery
Mac Service
PC Service
Custom Built Computers
Details
- Year established: 2000
Highlights and features
- 40+ years combined experience in computer repair
- Certified technicians specializing in Mac and PC systems
- Same-day repair service available for urgent needs
- Transparent pricing with no hidden fees
- 5-star rated on Google and Facebook since 2000
Associations and certifications
- Better Business Bureau (BBB)
What people say
Top notch customer service
Reasonable prices
Highly recommend
Excellent results
Knowledgeable staff
Services
Computer Repair
Our comprehensive computer repair service addresses hardware failures, software issues, and system performance problems for both Mac and PC users. With certified technicians and same-day service availability, we diagnose and fix problems ranging from virus infections to component failures. Our in-house repair process ensures quality control while maintaining fast turnaround times for busy professionals and home users.
Data Recovery
Specialized data recovery services help retrieve lost files from damaged storage devices including hard drives, SSDs, and memory cards. Our technicians use advanced tools to recover data from physically damaged drives or accidental deletions while maintaining strict privacy protocols. We also recommend backup solutions to prevent future data loss incidents.
Mac Service
Dedicated Mac repair services cover hardware replacements, software troubleshooting, and performance upgrades for Apple devices. Our Apple-certified technicians handle screen repairs, operating system upgrades, and specialized issues like Parallels/Bootcamp configurations. We offer cost-effective alternatives to official Apple service centers while maintaining genuine parts and repair standards.
PC Service
Comprehensive PC repair services support Windows systems from XP through Windows 10. Our specialists handle hardware diagnostics, software conflicts, and malware removal while providing clear explanations of technical issues. We maintain inventory of common replacement parts for immediate repairs and offer system optimization services to extend computer lifespan.
Custom Built Computers
Custom computer building service creates tailored systems for specialized needs, including accessibility requirements and high-performance applications. We select premium components matched to specific use cases, from basic office machines to powerful workstations. This service includes complete system configuration and software setup for immediate productivity.
People
James
Owner & Lead Technician
With over 20 years of experience, James specializes in complex hardware/software issues and remote technical support for both Mac and PC systems. His expertise ensures accurate diagnostics and effective solutions for challenging computer problems.
Randall
Computer Technician
Randall focuses on virus removal and malware recovery, using his technical skills to resolve security threats and restore system functionality while educating customers about future protection measures.
Cynthia
Office Manager & Technician
Cynthia combines technical expertise with customer service excellence, assisting clients with computer challenges while managing daily operations at the repair center.
Questions
What computer repair services do you offer?
We provide comprehensive diagnostics, hardware repairs, software troubleshooting, virus removal, data recovery, system upgrades, and custom-built computers for both Mac and PC systems.
Do you service both Mac and PC computers?
Yes, our certified technicians specialize in both Apple and Windows systems, offering repair and maintenance services for all major computer brands and operating systems.
What are your business hours?
We're open Monday-Friday 8AM-6PM, Saturday 10AM-12PM, and closed on Sundays. No appointment is needed for walk-in service during regular business hours.
Do you offer onsite computer repair?
We provide limited onsite service by appointment for customers who cannot bring their devices to our location. Standard repairs are completed in-house for quality control.
What areas do you serve?
We primarily serve Normal and Bloomington, Illinois, with extended service throughout Central Illinois for computer repair and technical support needs.
Reviews (5)
Wilma Miller
Feb 23, 2022
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Since I am a senior, James came to my Senior Retirement Community to install a new Brother printer. After testing my I-MAC computer, he recommended an update since it was older and ran very slowly. He took it back to his shop, and it was ready in two days. He delivered it, and now it is much faster, and the printer works wonderfully well with it. I found James to be very knowledgeable, helpful, and pleasant. I highly recommend this business to anyone. I also found both James and his wife very understanding to me.
Austin Penwell
Oct 08, 2021
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I was looking for an expert to properly diagnose my pc after getting scammed by Best Buy, and these guys delivered. They are experts in what they do. It's worth the price.
Hank Metzger
Aug 24, 2021
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Randall is the man with the plan! He is superb at handling any computer issues. I have used Advanced computing services for many years they are the BEST IN B-N FOR YOUR COMPUTER SERVICE NEEDS! THANK YOU SO MUCH RANDALL
Alexandra Geary
Jul 11, 2021
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Take your computer here! I took my MacBook Air to James after it stopped turning on and I ultimately had to buy a new laptop. Not only was he extremely knowledgeable and helpful to my computer buying process, he even was able to transfer the data from my MacBook to my new laptop for a very reasonable price. Thanks again!
Gwen Coles
Feb 09, 2020
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My older 27-inch Mac was running very slow and I kept on getting the dreaded rainbow ball. I called to see if they could add more RAM memory for me. Service was absolutely great. Since I couldn't carry the Mac in myself, they offered a home visit and came the same day and put in new RAM but computer was still running very slow. They suggested a new hard drive, took my Mac with them and delivered it back to me the next day. Wow, the speed of the computer is fantastic now. I'd highly recommend Advance Computing to anyone looking for great service, fair prices and knowledgeable technical support.