Business Details
37 Years
experience
Your Trusted IT Partner in Ludington, MI
Founded in 1989, DMC Unlimited has served as a trusted technology partner for businesses in Ludington and the surrounding communities. Our journey began as a subsidiary of Digital Machine Control, Inc., and we quickly grew to become a leader in computer services and IT support. Over the decades, we have adapted to the evolving needs of our clients, transitioning from a focus on residential services to specializing in commercial IT consulting and network administration.Our team of experienced professionals is dedicated to providing reliable, personalized solutions that empower small businesses to thrive in a digital world. We prioritize honesty, integrity, and transparency in every interaction, ensuring our clients receive clear, upfront information and unwavering support. With over 35 years of experience, we remain committed to our core values while embracing innovation to meet the demands of modern technology.
Services
PC Repair
Small Business Networking
Managed Services
Remote Assistance
VoIP Solutions
Printer Repair
Computer Sales
Email Hosting
Gaming PCs
Network Administration
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience in IT services and computer repair.
- Our team provides 24/7 remote monitoring and management for proactive support.
- We specialize in cost-effective solutions tailored to small business needs.
- Our locally owned and operated business prioritizes personalized service.
- We offer a wide range of services from networking to VoIP phone systems.
What people say
Excellent service
Highly knowledgeable
Friendly staff
Competitive prices
Quick turnaround
Services
IT Consulting
Our IT consulting services help businesses optimize their technology infrastructure. We assess your needs, recommend solutions, and implement systems to improve efficiency and security. Our experts provide ongoing support to ensure your technology aligns with your business goals.
Computer Repair
We repair all makes and models of desktops and laptops, both on-site and in-store. Our technicians diagnose and fix hardware and software issues to minimize downtime. We offer fast turnaround times and competitive pricing for reliable solutions.
Managed Services
Our managed services include 24/7 monitoring of servers, workstations, and networks. We proactively address issues with updates, security patches, and malware detection. This service ensures continuous protection and optimal performance for your business operations.
VoIP Solutions
We provide VoIP phone systems with on-premise and hosted options. Our solutions include setup, migration, and support for scalable communication. Businesses benefit from cost savings, flexibility, and advanced features tailored to their needs.
Computer Sales
We offer custom-built desktops and popular notebook brands for businesses and individuals. Our staff helps you choose the right hardware for your requirements. We also provide gaming PCs through our GameRigz brand for high-performance needs.
People
Roger Wertz
Owner / Systems & Network Administration Lead
Roger Wertz has over two decades of experience in computer service and network administration. As owner, he leads DMC Unlimited's technical operations, ensuring clients receive expert solutions and reliable support for their business needs.
Jamie Wertz
Accounting Manager
Jamie Wertz manages DMC Unlimited's financial operations with precision and care. Her role ensures the company maintains fiscal stability while supporting the delivery of high-quality IT services to local businesses.
Bob Baunoch
Technical Field Operations Lead
Bob Baunoch oversees field operations, coordinating on-site IT services for DMC Unlimited's clients. His technical expertise and leadership ensure efficient resolution of complex technology challenges faced by local businesses.
Brian Rybicki
IT Services Lead
Brian Rybicki leads DMC Unlimited's IT service delivery, focusing on network administration and system optimization. His deep technical knowledge helps businesses implement solutions that enhance productivity and security.
Samantha Murray
Client Services Coordinator
Samantha Murray serves as the primary contact for client needs, ensuring seamless communication and service coordination. Her role is critical in maintaining DMC Unlimited's reputation for exceptional customer service and satisfaction.
Questions
What IT services does DMC Unlimitedlimited offer for small businesses?
We provide networking, managed services, VoIP solutions, and network administration tailored to small business needs.
Do you repair both PCs and Macs?
We specialize in PCs but often assist with Mac repairs when possible.
Are gaming PCs available for purchase?
Yes, through our GameRigz brand, offering high-performance custom-built gaming systems.
What are your support hours?
Mon-Fri 8am-5pm. We offer 24/7 remote monitoring for managed service clients.
Do you offer email hosting services?
Yes, we provide Microsoft 365 email hosting and migration solutions for businesses.
Can you help with printer maintenance and repairs?
Our technicians service all major inkjet and laser printer brands for businesses.
Reviews (6)
Jo Bentivolio
May 17, 2022
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Very pleased with their service. It is difficult for us to be without our desktop and they completed repairs in a "timely manner". I highly recommend using DMC if you are having computer problems!
Tom Organ
Feb 25, 2022
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I had DMC build a custom server workstation computer for me. I was super happy with the service, professional advice, speed of responses when I had questions via email, and the final computer far exceeded my expectations! The selection of on hand quality parts and accessories in there showroom was very impressive also and the very knowledgeable sales lady helped me pick the perfect new hard drive to update a older computer. Thanks again DMC for the great computer and service!
Paul S.
Nov 08, 2021
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I am in business as a software guy. So when I moved to Ludington Michigan I had a lot of concerns that I could not be able to find a store that was able to adequately handle my needs. I tried out a couple locations, but it wasn't until I went to DMC that I found the place that I was looking for. Take it from a guy who is experienced in software, this is the place in Ludington who you want to use! Excellent service. Highly knowledgeable. Competitive prices. Great follow up. Great customer service.
Julz Rulz
Jul 27, 2021
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Professional office and staff! I did a little research and did call around for other price quotes and researched parts for my issue and felt the price was a bit higher. I spoke with the tech working on my situation and he declared to me that they do use quality products and they do so to uphold their reputation and I respected that and found their pricing to be reasonable with that factor. I was a little bit bummed because the person I spoke with said although they were not able to read my hard drive that went bad that they could refer me to someone that may be able to with no guarantee.
I went to pick my computer up with a sliver of hope and learned that they already recycled my hard drive. Grant it was a while since I picked up my computer, but figured it would be along with it especially since he mentioned it. Other than that situation I would have given a five star rating. I will still use if needed in the future.
I went to pick my computer up with a sliver of hope and learned that they already recycled my hard drive. Grant it was a while since I picked up my computer, but figured it would be along with it especially since he mentioned it. Other than that situation I would have given a five star rating. I will still use if needed in the future.
Kellie Shilander
Jul 26, 2021
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Key came off work laptop. Was very kind and replaced it free. Greatly appreciated it. We have used them for our personal computer needs also. Completely satisfied with all their work. Highly recommend.
Linda Helder
Mar 10, 2021
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These people are wonderful and I highly recommend them for all of your computer related issues. They are willing to take on the task, reliable, talented, reasonably priced and can resolve the issue in an acceptable time frame. The Best!