Business Details
5 Years
experience
Emergency
services
Healthcare IT Solutions Experts
At Computrs, we specialize in delivering tailored IT solutions for healthcare facilities nationwide. With decades of combined experience in the healthcare technology sector, our team understands the unique challenges faced by nursing homes and long-term care providers. We prioritize HIPAA compliance and data security, ensuring your facility's technology infrastructure remains robust and protected. Our proactive maintenance approach minimizes downtime through continuous monitoring and preemptive troubleshooting. From network setup to server management, we provide comprehensive IT support designed to streamline operations and enhance patient care.Our clients benefit from customized Wi-Fi solutions, secure data storage systems, and specialized eMAR backup capabilities. As a ProTech company, we combine technical expertise with industry-specific knowledge to deliver reliable technology solutions that empower healthcare professionals. Our commitment to excellence has earned us recognition from partners who praise our ability to eliminate technological barriers in healthcare environments. We operate 24/7 to ensure uninterrupted support when you need it most, allowing healthcare providers to focus on delivering quality patient care without technological distractions.
Services
Network Security
Facilitywide Wi-Fi
Computer Management
Server Monitoring
Data Backup
eMAR Systems
Details
- Year established: 2021
Highlights and features
- We offer 24/7 emergency IT support for critical healthcare operations
- Our team specializes in HIPAA-compliant technology solutions for healthcare
- We implement proactive maintenance systems to prevent technology failures
- We provide nationwide service with local-level responsiveness
- Our solutions are specifically designed for nursing home technology needs
What people say
Everything runs smoothly
No computer problems
Forget they work for us
Smooth operations
Proactive maintenance
Services
Network Security
Our network security solutions protect healthcare data with advanced firewalls and encryption. We implement robust security protocols to maintain HIPAA compliance across all devices. Our systems continuously monitor for threats while ensuring seamless connectivity for medical staff and residents.
Facilitywide Wi-Fi
We design high-capacity wireless networks that cover every facility area. Our solutions support MedCart operations, staff communication, and resident entertainment. The systems handle high device density while maintaining secure, reliable connections throughout healthcare facilities.
Computer Management
Our comprehensive computer management handles procurement, setup, and maintenance of Windows systems. We ensure all devices remain updated with security patches and necessary software. Our proactive approach minimizes downtime through regular performance monitoring and preventive maintenance.
Server Monitoring
We provide 24/7 server monitoring with automated alerts and redundancy systems. Our team maintains uptime through continuous performance tracking and immediate issue resolution. The service includes firewall management, backup verification, and disaster recovery planning for critical healthcare operations.
Data Backup
Our data backup solutions feature automated cloud storage with multiple redundancy layers. We implement HIPAA-compliant storage systems that protect sensitive patient information. The service includes regular backup verification and rapid recovery options for electronic medication records and other critical data.
People
Mark D.
Partner
Mark D. is a satisfied partner who praises our seamless technology solutions. His Brooklyn facility has experienced uninterrupted operations since implementing our IT systems. He highlights our ability to eliminate technological barriers in healthcare environments through reliable infrastructure.
Questions
What healthcare IT services do you offer?
We provide network security, server monitoring, data backup, and facility-wide Wi-Fi solutions specifically designed for nursing homes and long-term care facilities.
How do you ensure HIPAA compliance?
Our systems incorporate encryption, access controls, and audit trails to maintain HIPAA compliance. We implement security protocols that protect sensitive patient information across all devices and networks.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency support with immediate response for critical system failures affecting healthcare operations.
How does your proactive maintenance work?
We continuously monitor systems to identify and resolve potential issues before they cause disruptions, minimizing downtime through preventive maintenance and automated alerts.
What locations do you serve?
We provide nationwide service for healthcare facilities while maintaining local-level responsiveness through our regional support centers.
How are your services priced?
We offer a flat monthly fee covering all IT services, including unlimited support and maintenance, with no surprise charges for emergency interventions.
Reviews (5)
Red Parlour
Nov 21, 2021
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My laptop crashed and I thought that was that. All my documents and photos gone. I called Computrs Inc. Greg said bring your laptop in. He had answers to all my questions. Offered many solutions to get my laptop up and running. Craig is Very knowledgeable, professional and polite staff. He was able my laptop up and running better then new in only a few days. And all my documents and photos were back.
He also cleaned up all the malwear and updated all my programs. I was very happy with the service. I highly recommend them. I was glad that I came here. And will be back. Thanks for all the help Craig. If you need help with your laptop or PC this is the place to go.
He also cleaned up all the malwear and updated all my programs. I was very happy with the service. I highly recommend them. I was glad that I came here. And will be back. Thanks for all the help Craig. If you need help with your laptop or PC this is the place to go.
Gregg Fuchs
Nov 17, 2021
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I brought in my 10 year old computer in because Internet access stopped working. Due to the age of the laptop, price was a concern. Greg, the technical support person tried a few tests, but could not immediately determine what the issue was. He suggested I leave it there and he would take a deeper dive. A couple of hours later he gave me a call and informed me he resolved the issue and additionally updated all the drivers. I bought it home and it's been working like a champ ever since, all done a reasonable cost. I would like thank Gregg for his expertise and effort. I would highly recommend Computrs Inc.
Tom Lawrence
Sep 18, 2021
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My computer wouldn't start so I brought it over to see if it could be fixed. Got a re-installation of Windows 10, an update of many drivers, all my files Firefox bookmarks recovered, and all my questions were answered thoroughly. It took only 1.5 hours and the cost was very fair.
Rebecca Thomas
Jan 22, 2021
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I came upon Ken and his wonderful team late last year when my laptop died! It was truly a blessing in disguise. I was pleasantly surprised by the warm, individualized, and highly competent service they provide. When it was found that my laptop couldn't be repaired, Ken took the time to guide me to a product that was reasonably priced and suited my needs. They then transferred all the information from my old laptop to the new one.
Unlike most large retailers, Computrs Inc offered me free tech support for a year after purchase. Since I'm not tech savvy, this is a priceless service especially since they provide remote support which spares me the time and effort of making the trip to their site. To top it all off, they answer phones! There is no automated system that sends you through a maze of endless options. Reliable products backed by great service that's provided in a timely manner - I highly recommend Ken and his team!
Unlike most large retailers, Computrs Inc offered me free tech support for a year after purchase. Since I'm not tech savvy, this is a priceless service especially since they provide remote support which spares me the time and effort of making the trip to their site. To top it all off, they answer phones! There is no automated system that sends you through a maze of endless options. Reliable products backed by great service that's provided in a timely manner - I highly recommend Ken and his team!
Joseph Petrosi
Dec 30, 2020
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These guys were AMAZING. I brought in my PC after the psu died. They had it back to me in record time, when it would have taken me months more time and money to ship it back to the manufacturer even under warranty. They cleaned up the wiring, and helped me get a UPS to help prevent the issue from happening again. While I hope to not have an issue again, I would definitely take it back here without a second thought.
