Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Bainbridge Island
Bainbridge Technology Solutions has been a trusted provider of comprehensive IT services since 2005. Our team of certified technicians brings over two decades of combined experience in computer and network support, serving residential and commercial clients across Bainbridge Island, Seattle, and Kitsap County. We prioritize personalized service, ensuring every client receives tailored solutions that match their technical proficiency and operational needs. Our expertise spans hardware repair, data recovery, virus removal, network configuration, and software training, all delivered with a commitment to integrity and customer education. We distinguish ourselves through prompt emergency response, transparent communication, and a community-focused approach that emphasizes long-term client relationships.By maintaining rigorous technical certifications and staying current with evolving technology trends, we ensure our clients receive reliable, future-ready solutions. Our mission centers on demystifying technology through clear explanations and proactive support, empowering clients to make informed decisions. This dedication to excellence has earned us consistent praise from local businesses and organizations who rely on our expertise for seamless operations. We operate with a minimum 30-minute service commitment and maintain flexible scheduling to accommodate client needs. Our hourly rates reflect our specialized skills, with pricing structured to deliver value for both immediate repairs and ongoing managed services.
Services
Network Setup
Data Recovery
Virus Removal
Hardware Repair
Software Training
Remote Support
Server Configuration
Data Backup
Managed Services
Onsite Consultation
Details
- Year established: 2005
Highlights and features
- We offer over 20 years of experience in computer and information technology.
- Our technicians hold industry-recognized certifications across multiple technology platforms.
- We provide personalized service with clear, jargon-free explanations.
- We guarantee 24-hour response times for urgent technical issues.
- We specialize in long-term technology planning for evolving business needs.
What people say
Lifesaver for emergencies
Excellent support
Knowledgeable technicians
Highly recommended
Seamless transitions
Services
Data Recovery
Our certified technicians specialize in recovering lost data from damaged storage devices. Using advanced tools, we retrieve critical business files, personal documents, and irreplaceable media with a proven success rate. Clients receive a diagnostic evaluation before recovery begins to ensure cost-effective solutions for both accidental deletion and hardware failure scenarios.
Virus Removal
We eliminate viruses, spyware, and ransomware using multi-tool verification processes. Our technicians restore system functionality while implementing protective measures against future infections. Services include registry repair, security software optimization, and client education on safe browsing practices to maintain system integrity post-removal.
Network Setup
We design and implement customized network solutions for homes and businesses. Services include router configuration, wireless optimization, and secure server integration. Our team ensures seamless device connectivity while maintaining robust security protocols to protect sensitive data across local and cloud environments.
Hardware Repair
We diagnose and repair desktops, laptops, and peripherals with transparent progress updates. Our technicians replace faulty components while preserving data integrity. Services cover power issues, overheating prevention, and performance optimization through hardware upgrades tailored to client requirements.
Software Training
We provide customized training for productivity software, accounting systems, and operating platforms. Our instructors explain complex functions through practical demonstrations, focusing on real-world applications for businesses. Clients learn efficient document formatting, data analysis techniques, and presentation enhancement strategies to maximize software capabilities.
People
Brandon Byron
Lead Technician
With over 15 years of IT experience, Brandon specializes in network security and system optimization. He has managed critical infrastructure projects for local businesses while maintaining hands-on client support. His approach combines technical precision with patient, jargon-free communication to ensure client understanding.
David Roberts
Client Reference
Principal architect at Studio Hanson/Roberts, David has collaborated with Bainbridge Tech on server management solutions since 2005. He frequently recommends their services based on consistent emergency response performance and technical reliability for architectural design workflows.
Questions
What areas do you service?
We serve Bainbridge Island, Seattle, and the broader Kitsap County region with both onsite and remote support options.
Do you offer emergency repair services?
Yes, we prioritize urgent technical emergencies with guaranteed 24-hour response times for critical system failures.
What are your hourly rates?
Residential services start at $105/hour, commercial at $125/hour, with a 30-minute minimum service commitment.
Can you help with business network setup?
Our technicians specialize in configuring secure business networks, including server integration and wireless optimization for office environments.
Do you provide software training?
Yes, we offer customized training sessions for MS Office, QuickBooks, and various operating systems tailored to business needs.
Reviews (3)
Madeleine Thompson
Feb 17, 2020
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Fast, affordable and convenient- I'd highly recommend their services to anyone. Chris was super great. Prompt service and communication, informative and super professional. Thank you!
Susan Skalak
Apr 04, 2017
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I upgraded my Mac to Sierra. After that my Quicken Essentials wouldn't work. I upgraded to Quicken 2017, and then lost my financial data. Was looking at a year of lost data. I searched all my files and couldn't find a recent file. I took it to Bainbridge Tech. They had a 2 week backup, but Brandon offered to take a quick look. After a fair amount of searching and trying various options, he was finally able to locate my old file hidden away and restored my data.
I was very pleased with his courtesy, patience, and willingness to help. I would happily recommend them. I also used them before when my daughter had corrupted my Mac with some bad files from Minecraft. They cleaned up the disk, showed me how to fix it and avoid another instance of this problem.
I was very pleased with his courtesy, patience, and willingness to help. I would happily recommend them. I also used them before when my daughter had corrupted my Mac with some bad files from Minecraft. They cleaned up the disk, showed me how to fix it and avoid another instance of this problem.
James Slattery
Feb 09, 2017
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Forgot to order thermal paste and went to buy some. They did not have any for sale (just for their service work) so they gave me a free amount of what I need. Great people!
